Family Cruise

Jewel of the Seas Cruise Review to Caribbean - Southern

Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

3.0 out of 5
Verified Review
7 Night Southern Caribbean (San Juan Roundtrip)
Sail Date: December 26, 2016
Ship: Jewel of the Seas
Cabin Type: Oceanview
Cabin Number: 3632
Traveled As: Family (older children)
Reviewed: 10 months ago

We really enjoyed a couple of the island excursions, particularly snorkling on Dominica and Barbados, and the Jeep excursion on Antigua!  The Whale watching excursion on Grenada was too long and should only be billed as dolphin spotting, as there are no whales that time of year to spot. The Jewel of The Seas was smaller than I expected and not quite as nice as our Carnival ship last year (The Valor).  Our staterooms were much smaller even on a similar level as the Valor and the dining rooms and amenities were not as plentiful or as nice as on The Valor.  We also experienced rude staff, poorly trained staff, long waits due to understaffing, many staff who did not have answers to simple questions, etc., making our overall experience not what we would expect for paying more this year with Royal than we did last year with Carnival.  I will probably not try Royal Caribbean again and will not recommend it to others as well.  

Food and Dining

3 out of 5

Onboard Activities

3 out of 5
Not enough time options for many activities - many things we wanted to do fell during our dining hour and there were no earlier or later night options.


3 out of 5
Extremely poor variety show singing and dancing. comedians were good though.

Service and Staff

1 out of 5
Many of the bars were understaffed manking wait times reidiculous and many staff were unfriendly and poorly trained. We also experienced staff who did not have answers to easy questions. Overall most of the staff just did not look or act like they were there to help us have fun...they looked and acted like they didn;'t like their jobs!

Ship Quality

3 out of 5
smaller staterooms than what I was expecting based on cruising with Carnival. I also did not like the layout of the ship and only one set of elevators and only 1 dining room which was not very pretty or elegant.

Cabin / Stateroom

3 out of 5
Clean but smaller than similar level on Carnival. Had to ask for several items repeatedly, like tissues and toilet paper.

Ship Tip

don't do the Whale and Dolphin spotting on Grenada!

5 out of 5
5 out of 5
We loved the Champagne Bay snorkling!
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