7 Night Southern Caribbean (San Juan Roundtrip) Sail Date: December 26, 2016 Ship: Jewel of the Seas Cabin Type: Balcony Cabin Number:1520 Traveled As: Couple Reviewed: 10 months ago
Overall we had a relaxing vacation on RC's Jewel of the Seas. The staff was excellent and we really enjoyed the trip. Our servers Mario Sual and John Castro - always were prepared when we arrived in the dining room. We kept requesting them to be our servers each night. They got to know us, gave us tips about the ship! Mr. Marko in Latte-tudes makes the best espresso drinks - with much humor! He too offered suggestions about what to do in each port.
Food and Dining
5 out of 5
Food was very tasty! Plenty of options throughout the day. We were pleased.
Mr. Marko at Lattetudes was AWESOME! He made the best espresso drinks for us every day!
3 out of 5
Mediocre at best. With it being a New Year's cruise, we expected the activities to be exciting leading up to the big New Year's Eve party which fizzled out around 1am.
1 out of 5
Entertainment on the ship was certainly lacking. I expected to have better nightly shows and activities - especially when I decided not to get off in a port - or just wanted to do something different. Past cruises I have taken would have announcements about ship activities as they were occurring so there would be more excitement and participation.
I did not have children on the ship but the ones I saw seemed to be having a GREAT time.
Service and Staff
5 out of 5
SERVER: Mario Sual
Assistant Server: John Castro
Stateroom Steward: Mr. Wilton
These three men were fabulous! They were very accommodating in EVERY way. Anything that was needed, any questions asked, and suggestions requested - they were always ready with an answer and would get back to you if needed. Thank you all for excellent services
5 out of 5
Cabin / Stateroom
5 out of 5
Mr Wilton took good care of us and our stateroom. He was friendly and always had a smile.
We were steered by the ship staff to visit two restaurants BB Crabback and Coconut Beach. My husband and I never ate while we were on the island because of the poor services received at both restaurants. We ended up wasting 4 hours of travel between the restaurants due to poor service and not receiving our food orders for more than 1 hour while others were served. Disappointed, we took the ferry and returned to the ship. Did not see Grenada at all. The attitudes of the people we interacted with left a bad taste in our mouths - unfortunately- bad attitudes are the only thing we TASTED on Grenada!
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