Jewel of the Seas Cruise Review to Alaska - Inside Passage


2-3 cruises


Helpful Votes

3 out of 5

terrible experience for excursion

Sail Date: August 28, 2015

Reviewed: 11 months ago

Traveled As: Family w/young children

Cabin: 8627/8635/8629

my family and i had booked this cruise through bookit and it has been a problem all along.

I booked 3 rooms and found out when I went to go pay that 1 of my rooms was cancelled.  They finally got another room for me and i thought it was all good until they forgot to add my on board credit back to my room.I called numerous times while i should have been enjoying my vacation to get this resolved after waitng over an hour on the phone and leaving messages for tracey tingley to call back nothing was resolved and i never did see my on board credit.

i dont think i will be booking again through no matter a better price or not...thanks,



Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


the shore excursion desk had a few people who didnt have a clue about the excursions and unfortunately for my 2nd excursion i spent $900 for my family of 6 and it was totally not what was describes it was a total waste of time and money. I have taken amny crusies and never had any complaints.

Was this review helpful? 2


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top