Jewel of the Seas Cruise Review to Alaska - Inside Passage

Contributor Level: Purser

Experience
4-6 cruises

Review
1

Helpful Vote
1

3 out of 5

Loved Alaska

Sail Date: August 21, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

The scenery on Alaska is beautiful but we were disappointed with Royal Caribbean. The bed was uncomfortable, we were treated rudely by guest services, and our folio overcharged 3 times. We spent quite a bundle on the cruise and to be treated like that is unacceptable. We will probably not cruise with Royal Caribbean again. We are platinum crown & anchor and have sailed with RC exclusively.
Cabin / Stateroom
Uncomfortable bed
Embarkation and Disembarkation
Embarkation and disembarkation has improved but the gangway was disorganized in Skagway. Staff from another cruise line assisted many guests from our ship to the right area.
Entertainment
Service and Staff
Food and Dining


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