A cruise with both Good and Bad

Island Princess Cruise Review to Panama Canal, Central America


Contributor Level: Deck Hand
Experience: 7+ cruises
Review: 1
Helpful Votes: 8

Overall Rating:

3.0 out of 5
Verified Review

Sail Date: April 14, 2011
Ship: Island Princess
Cabin Type: Suite
Traveled As: Family (young children)
Reviewed: 6 years ago
The internet is not adequate or out dated equpiment on this ship becasue it did not work well and was very expensive. From my experience with the internet on different ships this was the worst ever, very, very slow and the prices Princess Cruises charges for the internet is to say the least outrageous and dishonest. The Shore Excursions were way over price and not worth the money. Most of the staff was wonderful however the front desk people were not so great. They lacked professional training to deal with situation out of the normal, they are very ridged. Example I gave them the wrong credit card to settle our final account and during the process of runing the credit card I discovered it was the wrong one and they could not switch it or reverse the charge and charge the correct credit card! On three occasions our son was delivered raw hamburger and one time before we noticed he has eaten about 90% of a raw hamburger and ended up getting very sick and going to the short stay hospital in Acapulco with a diagnosis of food poisoning most likely casue by the raw hamburger.

Food and Dining

3 out of 5
When we careful to make sure the food was cooked enough it was very good.

Entertainment

3 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
3 out of 5

Don't Miss: good to check out the City.
3 out of 5
The place is not very friendly, its a pretty place and has many interesting things to see.
Don't Miss: The down town of the City is pretty and interesting.
3 out of 5

Don't Miss: meeting the people, very intersting.
3 out of 5
5 out of 5

Don't Miss: The beach is very nice and the people were very friendly.
5 out of 5
Has many very interesting shops and the City is very interesting.
Don't Miss: The City is beautiful and interesting.

Pros: The places we stopped

Cons: On three occasions our son request a hamburger and they were delivered raw and after eating one of them before we could stop him he grew very sick and ended up in the hospital.

Recommends Island Princess? No.

Was this review helpful? 8

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