From PR USA to Washington,DC
Grandeur of the Seas Cruise Review to Caribbean
Sail Date: April 24, 2013
Ship: Grandeur of the Seas
Cabin Type: Inside
Traveled As: Family (older children)
Reviewed: 4 years ago
Our experience in general was a great one. It was our first time in the Grandeur of the Seas through a spectacular special route, from San Juan,PR to Baltimore, but we had the opportunity to stay three additional days in Washington, DC. All our experience with Royal Caribbean and have been excellent, except this time when we were assigned a very small and unconfortable stateroom for three adults, two of them senior citizens. We had already paid additional money for a larger room. Customer Service did not solve our problem. Therefore, we expect that our next cruise wil be more satisfying.