Grand Princess Cruise Reviews - Reviews

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we have sailed with 4 other cruise lines and this was out 14th cruise and it was by far the best ever! We booked with Princess Cruises for the itinerary and it was absolutely wonderful! It truly exceeded our expectations and then some. The Grand Princess and staff were the friendliest crew ever! All of the "i's " and "t's" were crossed and dotted! The security was great and the cleanliness was excellent. We just loved dining anytime as we had a very full schedule as far as touring goes! Keep up the good work.

This cruise reminded us of why we have become fans of Princess cruises. The staff and service were excellent. They have gotten the evening entertainment program right so that you can have a continuous evening of enjoyment from dinner right through to bedtime. A good set of bands onboard gave you many dance options in the different lounges. The food was also very good in the traditional dining room. Topped only by the service we received there. Embarkation could not have possibly been any faster. I think we were aboard in under 5 minutes. There were only a couple of downsides. First, the cruise director was not very energetic or informative. His staff was much better. We also had to tender at 3 out of the 4 stops on the cruise which reduces the flexibility of getting on and off the ship.

The service on the grand princess was unbelievable! Everyone was so friendly and polite and provided top notch service. The buffet always had great food and the traditional dining in the Boticelli room was to die for! I felt like a queen! There was always activities going on and lots of fun all around!

The ship was wonderful! Everyone was courteous and attentive. There were numerous activities to choose from and you could do as much or as little as you wanted. One negative was a limited room service menu.

The ship was nice. The beds are two twin beds pushed together and attached, which were very uncomfortable. The ping pong tables at the back of the ship were nice. The food was awesome! Every two hours they changed the food to something new. They cleaned your room twice a day which was nice, and they even turn down your sheets and put little chocolate mints on your pillow. I am the kind of person who likes to sleep in and it was really hard to on this ship because they had announcments every morning starting at like 7 or 8am and they were SUPER loud and woke me up every day. This was my first cruise and I would definately go on another one. The staff was very kind and helpful, and they had tons of jewelery sales with no tax which was sweet! I wish they had another club because the only one they had as far as night club style was the skywalkers nighclub and it was OK, but a much older crowd with old music, which is fine, but not my thing.

I have taken 5 cruises on 4 differnt lines.My first was with Princess 5 years ago and always used them as the gold standard. Not anymore. The ship was worn, with very inconsistent service unlike Holland. We were a group of 60, so there were lots of people to compare notes to. The kids area was small with all three groups using the same room unlike Carnival. And, I've never been nickled and dime so much. From $3.75 ice cream to a bogus $2.56 per person( x 3000 people) Bahamas charge that no one could explain what it was for. Also a 3% charge for paying your bill with your credit card? As a returning customer I was supposed to receive a free piece of luggage,I'm still looking for it. Princess has turned into a Toad!

It had almost everything we expected to enjoy on a cruise.

The ship was poorly designed with an almost maze-like layout. The majority of the crew was rude or performed their tasks in a robot-like manner. The food in the dining rooms was marginal at best and the food at the buffet was awful. The ports were the best part of the cruise because Princess was not involved with any of my excursions. Overall, I would NEVER go on another Princess Cruise and was deeply disappointed with the company. Don't take the chance, consider another cruise line.

PRIMERO QUE NADA LA SENORA DE LA RESERVACION NOS DIJO ALGO DIRENTE, Y CUANDO LLEGAMOS AL BARCO, NO ERA COMO NOS HABIA DICHO....EMPEZANDO POR LA EMBARCACION, FUE UN DESASTRE, LOS CUARTOS NO ERAN PARA TRES PERSONAS ADULTAS CON PROBLEMAS DE SALUD, COMO USTEDES VAN A PONER UNA PERSONA SOBRE LOS 70 ANOS DE EDADA EN UNA CAMA SUBIENDO UNAS ESCALERAS? MUY MAL...NECESITABAN TRES CAMAS COMPLETAS....LAS SODAS MUY CARAS...DEBERIA DE SER PARTE DEL PAQUETE...LOS RETRATOS MUY CAROS....LA DESENBARCACION MALISIMA.....PERO LAS COMIDAS Y LOS CREW MEMBERS FUERO MUY BUENOS DURANTE NUESTRA ESTADIA.....

Dancer will love this cruise.

GREAT SHIP

we havwe proble when leave the luggage the personal was horrible nasty, and when see the room we have bad because whwn we mwede the reservatio the lady ms. Lowen explain and she told us somethein that no was that we need we have three disable person and i ask for one full size of bed and one small for the oder persons and she said that room is good for them was not we paid for bed one of the disable peron has slleep in matres in the floor. and that person fel down and have a accident when he tray to satanup to go to the bathroom and my father that he have a surgery in the back and he is disable too have to pull up he and then he can walk no more we can go to any where because we have to take care them we have to stay every singe day in the ship thas not a vacation. we have to sleep in a matress in tehe floor because they not have the bed that i ask. and the personal not du nothing for all and that not good because we pay a lot for this vacatio to sleep in the fool all the time we my husban and i habe to take care of them to hollthen the person (uncle) tha have the accident we have to put in the chair and we have to bring the food and evrethig because he can walk he have a lot of pain and my father too and now we feel horrible because this was my hoprrible vacation.

We cruise once a year and this was our first trip with Princess. We were excited because we had heard good things about them. What a huge let down. Princess lost our luggage from transfer to ship. They denied it was lost at first, then scolded us for asking about it after one day. They gave us a $100 ship board credit ($3000 worth of lost clothes). After complaining on the 3 day that we hadn't heard back from them, the hotel director gave us another $150 ship board credit. They were unapologetic, callous and uncaring. They were at fault, but yet made us feel we were. The staff rarely smiled and the ship wasn't very clean (as compared to others). We booked a Birthday celebration, that never happened (I guess they wanted to add insult to injury). Princess' credo states how much they care about their clients and providing quality service. Well quality service isn't defined by not having problems, but how well you deal with problems when they arise. So far, the ship staff failed miserably. Maybe Princess corporate will reimburse me for the lost luggage and salvage an opportunity to at least make good on their negligence, but I'm not expecting much.

We were shocked on how quickly the embarkation was - Carnival could certainly learn from Princess - the food was outstanding. The response to our issues were handled efficiently and quickly. We have no complaints whatsoever about our cruise. My husband and I were both extremely pleased with Princes - so much so we booked our next cruise with them while still on the ship. I would suggest Princess to anyone that is looking for a slightly quieter ship and one that does not make you feel as though you are on a ship with 3,000 + people. They do a very good job of spreading you out. There is so much to do on this ship within so many different ranges of taste I don't know how anyone could be unhappy. The spa is wonderful and the adult pool that was located on our deck was a definite plus. We had anytime dining, our first time with this experience, and now I think we will always go with anytime. If is so nice to choose when you want to go to either of the two dining rooms.

The ship was immaculate and so beautiful. In all of the ports we visited, none of the ships looked larger or more spectacular than ours. It made embarkation a moment of pride. The dining was supurb. There were many food options to choose from. The ship staff was very accomidating and went out of there way to make sure you had everything you needed and more. We have been on one other cruise and the service on the ship was hands down the best we have had.

The Grand Princess deserved its name. The ship was nice and had the majority of the amentities that you could want. The staff, besides the salon and a few waiters, were very professional. The service rendered for the job supplied in the salon was a rip off and almost ruined a wedding photo session.

Very large but easy to navigate. The decor was tasteful and the staff was really on its toes making sure everything was clean & sanitary. A big plus. The only con was that it seemed like the Princess Theatre was too small to accomodate the number of passengers. Had to get there at least 1/2 before the show to get a seat.

tour was wonderful, but room was small for 2 adults and 2 children. Staff was friendly and accomodating. Many activities on ship for adults and children.

It was wonderful, the ship was much bigger than I had expected. I loved how peaceful and pleasant everyone was and how helpful.