Freedom of the Seas Cruise Reviews - Reviews

One of the best things about the cruise is not being tied to the internet, email, phone and just focusing on relaxing and enjoying all the activities. 

Freedom of the Seas is a great ship!  Did not feel crowded at any time.  Beautiful Promenade Deck, the dining rooms are pretty, shows were good, lots of bars and places to pick up a snack.  The reason I gave this cruise 4 stars is because of the stop in St Kitts.  The port is full of shops but the town is not inviting.  We turned around about 2 blocks into the town, not real comfortable with the surroundings.  

The ship was great, the ship service was great.  However we were given wrong information by that cost us 130 dollars.  We were told chef's table would be comped but our voucher indicated otherwise.  I reached out to our rep (three times) that gave us the information and never received a phone call, email, or anything with less than 2 days left before our cruise.  Also, Royal Caribbean initiated a 7.95 surcharge for all room service before our trip and although might not have known about this implementation they have had time now to find out about the surcharge change.  The ship detail information on all royal Caribbean ships needs to be updated.  Long story short, double check all information given to you by , which is annoying in itself so perhaps you should just deal with the cruise line directly and avoid the "convenience" of . ( I must have called  about at least 6 times for different reasons, many of those times getting different answers from some individuals who had no idea of what their policies were and gave me wrong answers.  Meanwhile I sensed that each of these people had no clue so I would call back again and get some one who finally would be able to help with the correct answers)

This was our sixth cruise.  Our first BIG ship- and our last.  I hated the crowds!!  I was almost knocked down twice during a "Dancing in the Street" event by two men who didn't even apologize!  The only nice things I can say was that the staff was great and so was the food.  Recommend to a friend?  No.  I will go on their smaller ships but that's it for the big ones!

The regular dining room was ordinary and the servers did not know much about wine. But the specialty dining was excellent especially the Chef's table was worth the money and the enjoyment . The cabins need refreshment furniture wise. if you are platinum guest and up the embarkation goes very smooth.

Our favorite part of cruise... Well, we can't pick just one.  It was great to travel to multiple destinations in one vacation.  The food was amazing. Exceptional service by the staff.  We

have absolutely nothing to complain about!!

all in all a good vacation this ship needs to work on professionalism and service behind the counter of the PIZZERIA and the bartenders in the casino NEED TO SMILE AND ACKNOWLEDGE US AS CUSTOMERS

Freedom of the Seas is the perfect size ship. It is easy to find your way around. They were undergoing some construction that was not expected. I am not understand why this isn't completed at dry dock. We were not very happy with the Port.  Embarking was uneventful but disembarking was painful. Escalators did not work and everyone was forced to use stairs and a single elevator. 

So our ship the Freedom of the Seas was lovely! The service impeccable. However, our surprise came when we realized how much money we were made to spend onboard! While we paid for our cruise and had not cruised in over a decade, both my husband and I were highly disappointed that there was literally a charge for everything! EVERYTHING! The moment we stepped on the ship we were met with specialty dining options for hundreds of dollars. Next came 3 days of pushing drink packages that we did not purchase because we would only have 1 or 2 drinks a day. Again, an opportunity to spend hundreds of dollars. Our son opted to drink water instead of the soda package. T shirts were sold, photos taken daily were sold, excursions we expected to buy, and the shops along the promenade all offered items and foods for purchase. Apparently we were out of touch from the days of lobster, steak and other delights nightly at dinner, these are again purchased through specialty dining. The main dining room food was mediocre building to better food on the last few nights. No ice sculptures, no midnight buffet and the pizza truly disappointing. The happy serendipity was that none of us gained weight on this cruise. After reconciling our onboard bill for thousands more in addition to our original booking fee, we decided the best part of the cruise was waking up in a different port each day. That is why you cruise in the first place! We would recommend RCL to family and friends but, we will tell them to expect spending a lot onboard. As far as booking another cruise, probably not...

I think my favorite part of the cruise was sitting on the deck, in the sun, and watching everything that was going on.  I also enjoyed our dinners in the dining room, being waited and having a nice choice of menu items to pick from.

This was my second cruise on Royal Caribbean. This was also the first time I took my teenage boys on a cruise. I was a little anxious about taking them at first, but they ended up have a phenomenal time! Our Junior Suite was perfect for the 4 of us. I will say that the pullout couch doesn't fit 2 adults unless they are under 5'3". 

The food was fantastic and the shows were great. I loved the show so much that I didn't want them to end.

The cruise was good...as expected.  Food in the Windjammer (buffet) was plentiful and with good variety.  Dining room dinners were good, but not outstanding.  Dining room food quality has been slipping over the past few years.  RC is obviously cutting their cost % on food there.  Smoking in the casino was a BIG negative.  I can't believe they let less than 5% of the passengers blow sticky smoke on the 95% (non smokers).  A non smoking ship, or at least a non-smoking casino, will be a requirement for us next time we cruise.  The continued ''extras'' offered are a pain...this includes ''specialty'' dining rooms (that even have their own ''extras'' once you've already paid extra to get it!), high daily internet service charge, on board tour charges and shore excursion pricing.  Overall, the service was very good...attention to detail and passenger comfort was obvious.  This excludes the casino staff however.  The dependence on Eastern Europeans in the casinos these days is baffling.  Their culture is not one of customer service or friendliness.  Theirs appears to be more cold and towards making money for the casino.

The service in main dining was great. There was a lot of sales pitches being made for other dining, spa, etc during meals, it felt like we were constantly having interruptions during meals :(. Shows were good. Food was fair, pizza place pizza was tasteless. Bar service good for the most part. Not overly impressed. 

Royal Caribbean knows how to give a good cruise but 's rep really messed us up. We were not told that the $175 from and matched by Royal Caribbean had to be used 21 days before cruise so we lost that money. Our calls and emails to our rep went unanswered. We were sent a $50 hotel voucher which their website said was invalid and still did not get an answer from this rep. Very frustrating and will not be using again.

Favorite part of the trip was the excursion called Grand Cayman in a nutshell. It was the best snorkeling! Food on the ship was very good. We had a really nice relaxing time. Our stateroom attendant Warren was awesome!

The shows were the favorite part - excellent all around

I would have drinking fountains along with water stations to fill up water bottles situated on each level - several - where there was water out of a cooler in like the pizza place - there was a sign that said no water bottles - really - so trying to make people buy them?? these should be included in the basic plan

Would have better hash browns in the dining room for sure - terrible

Would not require 2 formal nights - no problem with any other dress code

Would have a better flow at the deck that had the rock wall added - there was always a pack of people right at the entrance to that side and the entrance to the rock wall.

Did not like the gratuity charged per day not knowing who it went to specifically and how it was split up - all this did was prevent giving anything more

Our servers at table 327 did an excellent job

The dining room breakfast and lunch was great 

I would recommend the cruise

Disappointed with cruise line.Com and RC! There are so many things to list that are negatives about this cruise line or at least this ship, and where we booked it through cruiseline.com 

I love unpacking once and visiting all of the fun and interesting ports. There is always something new to see and do on Royal's cruises. The ships are beautiful and immaculate. The shows are always beyond entertaining!

A very nice cruise but the food is not what is was in 2004 and all of the extra's ben & jerry's, special coffee, specialty dinning items on the dinner menu. the shows only attended 3 out of the 7 offered shows may be I am just cruised out.   

Freedom was too big and much of staff was unaccomodating. Walking track was right  in middle of sunbathing area. Food was fair. Constantly trying to upgrade.