Very dissatisfied and will probably not cruise with HAL again

Eurodam Cruise Review to Alaska - Inside Passage

Cruises: 7+ cruises
Reviews: 5
Helpful Votes: 190

Overall rating:

4.1 out of 5
Verified Review
Eurodam

7 Night Alaskan Explorer (Seattle Roundtrip)

Sail date: June 04, 2022

Ship: Eurodam

Cabin type: Suite

Cabin number: 6100

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Does not compare to Viking, which is our favorite and most reliable cruise line.

Embarkation

4 out of 5
The ArriveCan app was not working and the staff could not help so many of us; we were told "had to have it to board", which we did not.

Ship experiences

Food and Dining

4 out of 5
Dining room was nice, food good, service good. Buffets were good. Canneletto special dining was in the Lido Market area? not special

Onboard Activities

3 out of 5
Trivia was weak

Entertainment

5 out of 5
BBKing band was excellent

Service and Staff

5 out of 5
Staff were attentive and pleasant, always accommodated requests.

Ship Quality

5 out of 5
Not flashy, enough elevators to travel alone

Cabin / Stateroom

5 out of 5
Great room and balcony but had repeated noise from above and was not responded to by calling. Was told "we have to come to your room first to investigate", well, I don't expect that at 10pm; go to the source, only staterooms above us.

Ship tip

Require masks in all public areas and elevators. I came down with covid the evening we disembarked

Ports of call

Seattle, Washington Did not visit port

Live in Seattle

Cruise Puget Sound

3 out of 5

CRUISE STEPHENS PASSAGE

4 out of 5

Juneau, Alaska

3 out of 5

Cruise Glacier Bay

5 out of 5

Icy Strait Point (Hoonah), Alaska

2 out of 5

Sitka, Alaska

3 out of 5

Ketchikan, Alaska

3 out of 5

Victoria, British Columbia Did not visit port

We were only there from 8pm to midnight and this was changed 2 weeks before departure with no explanation. Other ports were short, too. Unexcepable.

Disembarkation

5 out of 5
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5 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise.

AuntPinkie    2 years ago

Sorry this cruise didn’t meet your expectations. Appreciate your feedback.

GabeNSteph    2 years ago

Thanks for your review

Gwbigdog    2 years ago

Oops 😬 thanks

javawoody    2 years ago

Appreciate your view