Good first cruise
Eurodam Cruise Review to Alaska - Inside Passage
Contributor Level:
Purser
Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 12
Review summary
Customer service should have information on all port of call. I asked for information on hotels on their home port of Seattle and was told the didn't have any. I should go on my phone and get that info. three times. I have a phone not a computer. Customer service could not help me. I asked a fellow passenger who had a computer, who was able to book a hotel for me on her own computer.Embarkation
good. it didn't seem to take long at all.
Ship experiences
Food and Dining
The food was great. The restaurant were wonderful.
Onboard Activities
Entertainment
Children's Programs
no children
Service and Staff
Mack was our primary waiter at the Ledo Market. He could not have done a better job. Friendly and took great care of us.
Ship Quality
Cabin / Stateroom
Ports of call
I wanted to do an excursion but did not know that I had to book it the day before. I went to the customer service and was told that I could talk to the excursion people out on the dock and book to it there. I could not find anyone to book a excursion. I was later told that I would have to have book it the day before. Being a first time cruise I wish I knew this information prior to the cruise.
Thumbs Up
5