Enchantment of the Seas Cruise Reviews - Reviews

Mom and I had a good trip for the most part. I have taken this ship a couple times before and felt those times offered more in incentives than this trip. I was somewhat disappointed but overall it was fun!

We boarded the ship around 11:30 a.m.on Sept 23.2014. My husband was walking around checking the ship out and slipped and fell in a puddle of water and had to be taken by wheel chair to see the Dr. He hurt his left leg and hip. He had to see the Dr. Twice a day while we on the ship. We could not get off the ship to sightsee because he could not walk very far. At 2:30 a.m on Tuesday we got a call from the front desk that they were going to have to move us because there was a water leak. We asked them if we needed to take everything with us and they said no you will be back in there Tuesday. I had paid fora balcony and we were moved to a inside room. Tuesday and Wednesday we did not here from anyone on the status of the room. The service desk was not helpful at all. We found out on Thursday that our room was ready Wednesday night at 9:00 p.m. But we were not notified of this. We asked several times to talk to the manager of the service desk but they kept saying they would tell her. Finally Thursday afternoon we got to talk to her and she said she didn't know we needed to talk to her. We told her she needed to retrain her workers because they were rude and not helpful. Supposedly they are giving us a voucher for what we paid for the cruise. We will see. My husband still having problems with left hip and leg and is in lots of pain.

Our cruise was great.  We loved Cococay and how much out of the way RC goes to feed you.  You could have just eaten on the ship, but instead they provided a wonderful picnic on the island.  Hats off to RC.  This was our second cruise with RC and only our second cruise in our lifetime and we will definitely do it again. 

Just wish the pools were bigger for that entire day on ship at sea on returning back.  Very crowded.

Also parents need to be more aware that their children shouldn't be on the dance floor where they could get knocked over.

Really enjoyed our 3 night cruise on the Enchantment of the Seas.  Service was top notch from our cabin attendant to our nightly dinner servers.  Wife and kids loved Coco Cay.....great day there, wish the stay at the private island was longer though.  Water was clear, lot of fish on the reef outside the rocks.  Perfect weather!  Enjoyed our day at Atlantis on Saturday.  Lots to do there for sure.

Certainly not the newest ship in the fleet but is in pretty good condition.  This was my two sons' first cruise so they were excited to be on board.  Enjoyed the food.....most was excellent...some not so much but certainly not bad.

Convenient to where we live so we would definitely go again on this cruise. Thanks RC and Cruises Only!

Summary:  Enchantment of the Seas is an older boat in fairly good condition.  It always seemed crowded.  Cabins were small, service was uneven, and the food in both the dining room and steakhouse was great.  The beverage plans were a nice option, the Coke dispensing machines were great, and having Ben and Jerry’s and Starbucks aboard was cool.  Embarkation and disembarkation were effortless and well managed.  Nassau is Nassau, after so many trips, but Cocoa Cay was delightful.  Overall, this was a nice trip and we would consider doing it again.

Embarkation was extremely easy.  We arrived around 2:00 pm, and were ushered to an empty queue to check in due to our new “Emerald” status of which we were unaware.  We were literally on the boat within 15 minutes of arriving at the terminal.  The RCCL staff at the terminal seemed pleasant and efficient.

We stopped by our cabin to drop off our carry-on luggage.  The one positive thing I have to say about the cabin is that the air conditioning was awesome.  While this cruise was an absolute bargain, I feel like we got what we paid for in terms of accommodation.  Despite the “Emerald” status, we were placed on deck two in the smallest stateroom I have occupied on a modern cruise ship.  To get into bed, and this is not an exaggeration, I either had to straddle the edge of the desk to get to the foot or so of space beside the bed, or I would have to crawl up from the foot of the bed.  The bathroom bordered on unworkable.  I’m a big guy (6’3”, 225) and found the micro-shower difficult.  My wife, who is about half my size, expressed similar complaints.  The cabin was spotless, however, and our steward Dennis was excellent.  After a day or so I really didn’t notice the sewage smell anymore that seems to be prevalent on the lower decks of many ships.  My wife continued to mention it.

The lifeboat drill was brutal.  I understand the necessity, of course, but this seemed unusually long.  It was a hot and humid day.  The experience was enhanced by the vents above us blowing hot air downward.  It was pretty miserable.  After the drill, my wife bought me the beer/wine/soda beverage package so that I would stop complaining.  The package is a bargain.  Unlimited Coke products and a souvenir sipper cup come with the deal.   The soda machines are located on Deck 6 at the atrium and in the Windjammer.

The layout of the ship is not as straightforward as the newer RCCL ships.   We always seemed to be going up or down to get from one end of the ship to the other.  I’m a frequent cruiser and generally orient myself fairly quickly.  For some reason on this boat that didn’t happen.

The food throughout the cruise was very good.  We made a reservation for the steakhouse “Chops” on the night we were in Nassau.  The dining room food was plentiful and good.  Our waiter Salvio was fantastic.  The steakhouse was one of the best dining experiences I’ve had on a short cruise.  The service there was amazing and I tipped well.  I was allowed to try multiple appetizers until I found one I liked.  The steaks were amazing.  Another interesting point is that Chops’ steaks and lobster are offered for an additional fee in the main dining room.  The Windjammer was the nicest display for a dinner buffet I have ever seen.  Alfredo, the chef and manager, took the time to show us around and explain the layout.  He impressed us, especially when we complimented his operation and he gave the credit to his staff.  Room service was slow and mediocre.  The Park Café, once you find it, is a great spot for snacks, salads, soup, etc.  It is located at the rear of the solarium. 

Service everywhere on the ship was uneven.  Certain bars we frequented offered decent service as we tipped and certain bartenders recognized us.  Otherwise, bars were crowded and it seemed like we were always waiting.  Also, pay attention to operating hours.  The second any venue is supposed to close, it does, whether you’re waiting in line or not.  The crew on this ship didn’t seem happy.  The ship seemed to be noticeably understaffed.  At one point I tripped in the solarium and dropped a tray of nachos.  I reported it immediately and was met with disinterest.  “Somebody will take care of it”.  I wiped the bulk of the mess up with a pool towel. 

Nassau is Nassau.  We visited the straw market, ate fried conch, and bought a knock-off Coach wallet.  Cocoa Cay was really nice.  Norwegian Cruise Lines has bought the next island over.  The Cay itself is small and very walkable.   It too seemed crowded.  The buffet was okay (hamburgers, hot dogs, ribs, chicken, etc.).   We didn’t rush off the ship early, so the condiments were gone by the time we ate.  The water was beautiful and the facilities were nice.  The tender ride was packed and hot. 

Disembarkation was a breeze.  We waited in the cabin as long as we could, then took the elevator to the Promenade, walked out ahead of the gangway, and walked right off.  Again, within 15 minutes of leaving the ship, we had our luggage and were in our car.

Generally when we take short weekend cruises we go with Carnival.  Our status is greater with them and they afford us certain courtesies (like never sticking us in an inside cabin in the bottom of the ship).  It’s obviously hard not to make comparisons.  Carnival is more of a party crowd and the Sensation looks tired.  Carnival offers significantly larger standard cabins.  In contrast, the Enchantment is a nicer ship physically, but seems to have more passenger restrictions.  I think the Enchantment has the better food and the steakhouse dining option.  The Enchantment hosts a quieter crowd.  Carnival has the happier employees that always remember your name and are willing to go the distance.  While I wouldn’t necessarily NOT take this cruise again, I would probably opt for Carnival.   

For my first cruise, this was awesome. All the crew were fantastic, food was great, and the drinks were even better! I would have liked to have been on cruise even longer.

This cruise for me was a lazy good time for . Had a lot ot time to run all over the ship to have fun, but the comedy show needs a little improvement compared to my june crusie with Carnival . My room porter went above her normal duties to help me out with events and directions throuhtout my stay on this outing. I my go again at the end of october and I would love to have her as my room porter again. Its like having a personal assistant who makes you feel like family ? I kept calling her nancy ,but her name really was helen W. ,but that did not matter with her ,still got A plus ,service thanks Ms watson.

I just wanted to thank you for one of the most relaxing trips I've had in a long while.  We figured how bad could it be a short cruise, cheaper than a hotel  & restaurant cant beat it. So we went and it was wonderful, more than wonderful it was amazing. We had to do nothing or we could do everything, it was our choice. Loved to eat in dining room but real like to dress casual & we could. We were so happy with this trip we plan to take more of them. Nice to just get away, relax, eat, drink if we choose, just rest - sleep- and play. I highly recommend this trip!!! If you need a break and feel like royalty I recommend this trip. They clean 2 times a day your room, so if you want a nap its ok to have bed messed up they will come in & clean it. At night they will have your bed remade so you can have a refreshed bed to sleep in.

Again I would like to say THANK YOU from the bottom of my heart to the staff on this fine vessel.

Sincerely Judy Dunn

This ship was so much fun and exciting.  I will definitely take another cruise on the enchantment.  The band, Roots Vibrations, was awesome.   The crew were very helpful and nice.

We cruise a couple of times a year, and this was  a very pleasant, relaxing cruise. Food was top

notch and dining room service was outstanding.  This was one of the best short (4 day)  cruises

we have experienced. Only drawback was that shorts were allowed in the dining room, even on

formal night.

Wonderful vacation!! The entire crew was awesome. Will definitely cruise with Royal Caribbean again. The excursions were fun and affordable as well. We have cruised with other cruise lines but Royal Caribbean beats everyone hands down!!!

The ship is quite beautiful without being too large.  The service was very good and we could always find a crew member when we needed them.  

It was nice to always see someone wiping down railings or cleaning the handrails.  Purel was being dispensed all the time on the way into the eating areas which was also good to see.

The food was very good although the dessert choices could have been better.  

Good entertainment - funny comedian and their performers were a step above Carnival's.

I would take this ship again.

After our trip to Cabo was cancelled due to the hurricane, we decided not to unpack and instead jumped on the Enchantment of the Seas for a quick weekend get away.  After a rough 1st night (we had REALLY loud neighbors that were obviously not happy with each other @ 2am), Catalina @ Guest Relations took care of us, got us moved away from the noise, we had a great little getaway.  Since we had been to Nassau before, we didn't get off the boat on Saturday, but really enjoyed Coco Cay on Sunday.  Water was calm, food and entertainment was fabulous!  Renaldo @ My Fair Lady dining room was terrific and really took care of us.  Royal Caribbean never disappoints! 

Cruise was great, however first night no dinner mates, second night had three guests, same for third night. We had a large empty table. Service was excellent, over the top.. Our glass bottom boat cruise was cancelled due to engine trouble at the last minute so about three hours wasted. Food selections could have been better after midnight. All things considered great time.

I like this ship.  Good for the first cruisers.  Rooms were nice.  Had no problem with the bed or space for two.  We didn't spend that much time there.

So much to do some free some cost.

The shows were not the greatest.  Like the ones with all the singing and dancing.

You can find food for everyone.  I was "watching what I ate" and did fine.  Dinning Room: Not on the menu just ask.  I wanted a regular salad not on the menu and just asked and got it.  Want more than one of something, just ask.  All you can eat on the upper deck is just that, all you can eat.  Pretty good food.  Kids will love this place.

I wish this ship would go to other places than just.

They have an inside pool for adults and that is sooo great!!!!

I did not find this boat to be shabby or unkempt at all.  I really enjoyed our short little getaway on this ship.  The room was of a decent size and the cabin was always kept tidy.  We were offered to have a fresh bucket of ice in our room twice a day as we did bring our allotted two bottles of wine onboard.  We did book a snorkeling excursion on Coco Cay and after arriving and receiving equipment was told "oh and by the way its jelly fish season"  I walked to the edge and could view at least 10 right away, I complained and asked for a refund.  They did not give me any trouble about that but they were trying to rent me a wet suit at a discount but honestly your neck, forearms and calfs would still be exposed.  There were many who got stung, not my idea of how to spend my vacation.  I wished they would have advised us on the ship beforehand as I wouldn't have bothered. 

The food was fair to be honest, nothing special at all. The apps and desserts were occasionally better than the entrees.  All the sauces or gravies seem to be of the same preprocessed tasting vendor.  For instance on the last night it was Italian night and I ordered Lasagna.  It was comprised of layered noodles and ground beef in sauce only, not a bit of cheese.  It tasted similar to beefaroni in a can from when I was a kid.  The waiters were excellent and always offered to bring something else, even if I didn't make mention of not liking the entrée.  The midnight buffet was not even worth it, hotdogs cut up in barbecue sauce, tuna salads, etc.  Not what I remember the grandness of Midnight buffets on ships to be with the beautiful chocolate fountains, etc.  I had been told be a relative that went on the same ship that lunchtime in the dining room upstairs had an extensive and delicious salad bar but when I went to it, they offered chilled bowls with three types of lettuce, the next server asked what you wanted for dressing, the next simply chopped it up, then the only topping choices were tuna, tomatoes, cucumbers, and one other thing that I honestly cant remember.  Breakfast was exactly the same offering each morning and was pretty good. 

All in all we really enjoyed this cruise. We only walked around Nassau and the shops for while as it was about to pour so we didn't take the trip to Atlantis.  I was only disappointed in the food but everything else was enjoyable.  Again the food wasn't horrible, just not that good.  The saying of quantity not quality comes to mind.

This was my 16th cruise, not all with Royal Caribean, and my greatest expectation was to find a nice quiet place where we could sit and relax in the shade.  We found it at the aft of the ship near the Spa and spent most of our time there relaxing.  We enjoyed this cruise very much and would recommend it to a first time or seasoned cruiser.

Enchantment of the Seas is an older smaller ship., easy to get around and to find everything. Staterooms are smaller then we're used to even for an inside cabin. Shower was tiny. Food was very good except in Park Cafe where everything looked vending quality with soggy sandwiches. On deck buffet was always crowded and difficult to find seats at breakfast and lunch. Didn't go for dinner.  If you want Lobster it costs extra, but not necessary because everything on the dining room menu for dinner was excellent.  Entertainment was very good.

I'm a loyal RC cruiser and this ship and its staff did not disappoint me or my lovely new fiance! With the help of the staff( champagne in hand) I asked for her hand in marriage in the gorgeous Solarium! We enjoyed ecery meal, show and excursion. Ready to book one for our birthdays in January! Thanks !

We backed a3day cruise onto  a 4 day cruise because it worked with our time allowance . The rep was very helpful and got us the same room for both legs of the trip. That saved moving. We had never taken a cruise from port canaveral and probably will not repeat it because of the long shuttle. Would be great if you lived in Florida like most cruisers did. Unfortunately adding 2short cruises is not the same as a regular 7 day. We enjoyed the vacation, we are firm believers you make your own fun. However we will probably go back to 7 - 14 day cruises. Less of a "party" atmosphere. Met some very nice people , but we tended to stay in the solarium or chairs off deck 5 to avoid the weekend chaos. Lots of kids on a weekend also. Also prefer a slightly larger ship. All in all we still did enjoy ourselves. We have cruised 20 times in the past. We felt RC and Carnival have the best food and entertainment, Princess and RC prettiest ships and NCL's larger ships and Holland nicest room bathrooms.