I expected a better service from Royal Caribbean. They do not accommodate well with people who are vegetarian and have a food allergy. Very limited selection. Hardly ate any of the food. Plus if you are a couple booking a cruise ship, make sure you request a 2-seater table for Dinner. Otherwise you will be put at a table with other couples. The stateroom was also very outdated. Needs furniture change and fix the balcony. There was also lines EVERYWHERE we went, took a long time to get on, get off, passport control. I would book again with a higher end cruise line for the 2 of us.
The food was cold in my fair lady and the solarium the staff was rude and unfriendly in most areas also most act like they didn't speak English and couldn't understand the staff in the casino was the worst and the staff in the solarium was just as bad
Hallway partiers kept us up 2 out of 3 night, but the cruise, the ship, and the staff made the rest of the experience extremely enjoyable. Especially love that life jackets are available at the towel station on the pool deck for littler swimmers!
There are definitely a lot of improvements and many can be learned from the NCL. There were so few dining options and the food was mediocre at best. Many times, we dreaded eating because of that. Also, with the current flu outbreak, CLEAN, CLEAN, and CLEAN everything from countertops to stair cases/walls, everything! My mother who came with us contracted the flu. She ended up in the ER when we arrived back home. She started feeling sick the day before we were set to disembark on Friday. I can only assume it was because of the lack of cleaning being done. We sanitized often on the ship and before/after meals, but she caught the damn bug anyway. Cleaning more often would have helped either control an outbreak or prevented this altogether.
Solid quick getaway for us without the kids. It was very crowded, and definitely a booze cruise / party ship. I didn't mind it but just not a top level of service ala our preferred cruise line which is Celebrity.
Nothing special about this cruise. Ocean view cabin was not ocean view, just two small portholes behind the head of the bed. Room service was not worth the money. Room was over noisy equipment so I could not sleep. Bed was hard as a rock. You could stand on the bed and there would be no indentation. One half had a pit in the middle. Drink package made finding a waiter impossible. They will avoid you like the plague. Least favorite cruise out of the 11 RCCL Cruises I have been on.
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