Enchantment of the Seas - Reviews

We had a wonderfull experience. Service staff was exceptional.

It was horrible we ended up with the norovirus and deathly sick. I ship did not seem to care at all never cruising royal again!

Cruise was great, ship was good, service was great. Wife enjoyed her 30th bday and we both had lot of fun on and off the ship. Was slightly disappointed that the water park activities and slides in Cococay were not ready. However, we still had a great time and look forward to cruising again in the future.

The cruise was very nice for being my first cruise. I really enjoyed myself.

Nice ship, crew was fantastic, food was great. Fun weekend

The customer service on this ship is superb. Everyone is so friendly and happy. I think I need to get a job on this ship. They truly seem to take pride in their ship & it goes a long way toward making a great experience.

Very nice cruise for our first one. The ship was old and small, but it was very clean and the staff was wonderful!

Do NOT recommend. Worst cruise ship I have ever been on.

It was a wonderful cruise, the staff was amazing and welcoming! Coco cay beach was absolutely breathtaking!

had a great time. only complain is that not all alcoholic beverages afford on board were afford on coco cay.

The food and the staff are amazing at the enchantment of the seas. The boat needs to be refurbished and the activities need to be changed up and updated. My over all experience was great!

Overall, we had a fun time. Rooms could use some sprucing up but enjoyed the common areas. Enjoyed Coco Cay a lot.

Entertainment was really good. But nursing mothers policy was terrible.

We enjoyed our cruise very much due to the excellent staff, cleanliness, & overall fun & festive atmosphere. Our main purpose was to enjoy the ocean views & sunshine, so we didn't participate in onboard activities that limited us to being inside. We also didn't want to spend more for excursions or excessive drink packages. We thought the food was excellent & our service at mealtimes was the best we've ever had anywhere. We would've appreciated some quiet time in the pool area, but there was music &/or entertainment more often than not. We looked for other areas around the ship to just sit & appreciate the view & quiet.

My experience was 100% , was our anniversary we decided celebrate every anniversary with ROYAL CARIBBEAN

I traveled with a group of 6. We booked seperately thru skymiles and were assured that we could sit together at dinner. Once on ship that was not true. So if you want to travel together and sit together I recommend that you book all cabins at once so that the cruise line will recognize you as a group. We ultimately got a table together but had to insist.

Disapointed will never go on a 4 day cruise again. Had such high hopes of this cruise since had not been on one in a while celebrating first cruise with daughter in 20 years. Wanted it to be perfect and it wasnt.

Almost all staff were fantastic with service and kindness. We would like to say that our room attendant, Joseph Torralba was absolutely fantastic - the room was always clean and his smile was welcomed. Our servers in the diningroom were absolutely outstanding - the BEST service we have ever received. Igor and Dinesh were outstanding, kind, personable and attentive to all our table needs. We did not like the way the photos were handled at all - it was an archaic system in such modern times - you have an app...put them on the app to view - scan the room card each time. It took an hour to find all the photos to find out that we had to purchase them separately even though our rooms were attached to my son's and I paid for everything - they lost a $250 sale for this terrible system on principle alone just because we were in 2 adjoining staterooms and we couldn't combine our photos. Our entire party of 6 were set up at different tables, a skymiles booking problem - although the problem was eventually handled, it was awful that we had to get management to help us and too a lot of time - we used a travel agent and were disappointed we were somehow not connected. - We have some issues with the charges and Royal Caribbean seems not to be able to help...hmmm...we have to go back to travel agent? - thank you for adjusting the rate to compensate for not going to cocoa cay - sooo sad for us since this was going to be a big family highlight - but since I purchased the entire cruise the credit should have gone on my card, not the incidental cards given...what a mess we have in billing!

Some very high points and some quite low points. Good choice for a weekend booze cruise on a tight budget, if you want to lay by the pool. Not a great choice if you are looking for the kind of experience shown in RCL website and sales brochures.

Overall the cruise was ok but not a wow moment. If I decide to ever cruise again, I will do more research on the ship options.