Enchantment of the Seas Cruise Reviews - Reviews

Although we have always preferred RC over some other cruise lines, we have had some bad luck as of late. We were on the 9 day cruise to nowhere out of Baltimore on an RC ship. They left from the port with one bad engine and by the end of the 9 days they had refunded everyone the entire fare. This time it was a 4 day out of Cape Canaveral. It was very rough so I was queasy but on the only day we were to be in port, my husband got what we believe to be food poisoning from the completely raw and cold scallop appetizer. I refused to eat uncooked food so he ate mine and his and paid for it for about 30 hours. The following day we were to go to CocoCay but they said it was too rough and returned to FL. So again it was the cruise to nowhere for us. I contacted the guest services and they said the maître de would contact us-he never did. Then I sent an email several days ago - but again, no response. Guess they're not concerned about the passengers. We'll just go directly to the Islands in the future.

This ship was the worst... The rooms and room restrooms have an odor, even the elevators smell.  The elevators also make buzzing sounds.  The food was HORRIBLE and unfresh in every cafe except the main dining room.  There weren't many options.  The rooms were sooooo outdated, the only thing I really enjoyed were the staff and the shows. Never again! back to Carnival for me. 

4-day cruise out of Port Canaveral to Nassau. No previous experience and was delighted with whole experience.  Food, entertainment excellent.  Staff was wonderful.  Marc (bing-bong) cruise director A+; dining room servers Marian and Julian were attentive and friendly; Alex - part of entertainment staff hard-working and talented.

I had a good time on the cruise.  The onboard entertainment was a lot more entertaining that I thought it was going to be.  I watched the belly flop contest, comedian, gymnast, musical shows and participated in the bingo night and they were all fun.  What I didn't enjoy was how hard it was to find a chair on the deck to lounge on, how rocky the ship was and that we weren't able to dock at 1 of 2 of our ports.  From what I understand, the ship was on the smaller end and the weather wasn't that great, regardless that affected how much I was able to enjoy the cruise.  

We were very pleased with the ship personnel. Loved Tut, our cabin attendant. We could not have been happier to have met Carlington, Kevin, and Sveden at dinner. We were so pleased with the service and the hard work the displayed in making us feel at home. We loved Nassau. We were dissapointed at the cancellation of the trip to Cocoakay. That was 50% of the trip. 

When I booked with Orbits in this cruise for 4 adults it didnt have the option of having 2 separate cabins like i wanted for 2 couples so we end up in one disable cabin that had 2 bunk beds on each side of the main bed which has no privacy and had to share the bathroom with another couple. No happy with how Orbits arranged the tip at all.

The overall cruise experience was great for a first-time cruiser.  Myself and 8 others from my family (we live all over the USA) chose to have a mini-reunion on the cruise.  I took my mother on this cruise as a gift to fulfill her life-long dream of going on a cruise which my father was unable to fulfill due to his untimely death to cancer. 

Checking-in for the cruise was fairly easy, and the line was not too long to wait in.  Getting on-board was simple.  The rooms were as expected.  The housekeeping service was beyond attentive (Steven) and exceptional.  The main dining room service was excellent (Oscar).  Our party of 9 was seated together for dinner, which made the experience that much more personal. 

The actual sailing part of the trip was very smooth, with the exception of a rocky last night's sleep on the cruise.  I do wish I had planned better for the afternoon spent on Nassau.  Downtown Nassau does not have that much to offer (other than the natives desperate to sell you goods or services, and expensive shops that I have at home in Boston).  I know excursion packages were possible to purchase through Royal Caribbean, however, it would have been nice to have planned better to find a reputable tour service to see more of the island. 

The day at Coco Cay was great, even with the rough seas making it difficult for the boats to take people to/from the island.  I applaud the Captain for doing a great job under the circumstances and making the passengers safety the top priority.  Several people in my party did not make it to Coco Cay.  They were disappointed but understanding.  The island itself  was clean, well-maintained and had lots of activities to offer.  The only thing I was disappointed in was the shopping - the stuff for sale was junky touristy stuff. I was hoping for more hand-made crafts local to the Bahamas (which I was able to find in Nassau after hours of searching).

Overall, I think the entire service was exceptional.  The staff did a great job in offering non-stop entertainment and food.  The food in the Windjammer was decent (I equate it to a college cafeteria).  I was impressed with the variety though.  For someone who thought she would be terrified of the ship and didn't want to go, I actually would consider going again. 

Loved the balcony room but wished the ship was more updated.  Also wish there were more options for dining for both breakfast and lunch....not just the windjammer.

The whole experience from check in to check out was great.  This was our first cruise and we were very impressed with the experience. The ship was spotless, the crew was excellent, the food was out of this world, the ports were fun, the room was terrific and the shows were fabulous.  I cannot say one bad thing about the trip.  TOP NOTCH.

My wife and I purchased our first cruise with Enchantment of the seas.  We had a good time aboard the ship.  The staff was amazing and extremely helpful.  I normally do not write reviews, but in this case I felt I should.  With it being our first cruise I learned that there is a difference between luxury levels of the ships.  This is an older ship, but if you are looking for a laid back party atmosphere with just a few phrils, this is a great ship.  Food was good. The comedy and broadway style shows were great.  We did experience some cooler weather, but that is the risk you take with taking cruises.  The only reason I rated this 4 instead of 5 stars was I like lots of activities and I don't drink.  If you want to keep moving and do more energetic activities, I would look elsewhere.  If you want to take in a few drinks, some shows, and just have a nice getaway to relax, this is perfect!!

When I booked this trip on the BOGO half off sale we were told we would receive $200 on board credit and a $75 gift card when we returned.

We did not receive either one and were told it was because we booked through someone other than Royal Caribbean.

I would not recommend using this company to book anything in the future.

There is nothing worse than being misled and lied to.

Our Enchantment of the Seas cruise was excellent!  Ed, our associate was amazing and helped get everything squared away in a timely fashion while answering all of our questions.  Short of the weather being a little cold, everything else was fantastic!

My second time on royal Caribbean husbands first we enjoyed everything all entertainment food and service fabulous . They have top notch people working on their ships

My husband and I had an amazing time! Worry free! The food was good the stateroom was clean and the staff was thoughtful and amazingly helpful. What a hard working group of people!  We would definitely recommend Royal Caribbean! 

Entire process was smooth. Get a balcony stateroom. Heard the others were very small. Cruised on Enchantment of the Seas. Variety of actIvities and good entertainment. Food in dining room was excellent. Staff was excellent. 

We had a great time, weather wasn't what we wanted but the ship activities made up for it!!!  I loved all the shows! Bing Bong Marc is amazing!!  The singers and dancers were all exceptional!!  Food was always delicious...our servers Hery and Parvin were awesome everynight at dinner.  Juti did a perfect job in our cabin and left darling towel buddies for us!!  Thank you for a great vacation.

The cruise itself was great!  Being my first time cruising, we consider price vs. weather conditions.  Be aware if you want the BEST time ever, you may need to pay a bit more to go in the warmer months.  

we had such a good cruise,  the staff made it just wonderful, sandy our server in the buffet was wonderful he was so friendly and helpful, rosetta another one of the servers was also great we came to know these two staff members by name throughout our cruise every one made it a very nice and relaxing experience for the 4 sisters that got to go.  we were known on the ship as the sisters.

Crew, ship, food and shows were great. The weather was windy and cold, but that happens in February. Mark the cruise director was great, as was Dan Bennet, the juggler. Bone up on some better jokes... not funny when you understand math .

Cruise was OK but nothing WOW for the price. If it had not been for Marc, the cruise director would have been a total wash-out for $107/night. RCI gave each of us $25 OBC while we had to shell out for gratuities ($12.95 per night for each of us x3). Needless to say, we were not very happy with the added expenses!