Enchantment of the Seas Cruise Reviews - Reviews

Very fun, relaxing trip. On-cruise entertainment was good but not great, and while I had a good time, there were aspects that I wish could have been done better. For example:

- When we could not go on land, pool deck was extremely overcrowded with insufficient resources. This should be a contingency the ship is better prepared for.

- Many of the evening shows were not very full, which led to a sub-par atmosphere.

Again, overall good trip, and loved the price-conscious approach, but wish a few of these details had been handled differently.

I had an amazing time on this cruise. Very organized and friendly staff. The rooms are clean and well serviced. Food was great at the buffet and okay at the fair lady dinning room. The dinner at the steak house was always booked so had to do the dinning room every night. Entertainment was great as well. Did the atlantis water park and beach package, very pricy but great to see for the first time. Overall, very nice experience. 

AS WE ENTERED THE SHIP NOT ONE MEMBER WAS THERE TO GREET US, WE HAD TO WONDER AROUND TO EVEN KNOW WHERE THE ELEVATORS WERE LOCATED. TALKING ABOUT ELEVATORS, EACH ONE OF THE SIX HAD THERE INDIVIDUAL BUTTON AND CONTROL, WHICH MEANT WE HAD TO PUSH EACH ELEVATOR BANK TO GET THE SERVICE. THE ROOMS HAD CHIPED MIRRORS WITH BAD CARPET ODOR. BUFFET WAS A REHEATED CONTINOUS MENU. THE BEST FOOD EXPIRIENCE I HAD WAS MY DINING WITH MANUEL & JULIAN (WAITERS) IN THE FAIR DINING. AND PLEASE DONT GET ME STARTED WITH THE DELUXE BEVERAGE PACKAGE I BOUGHT AHEAD OF TIME.

I have been in many cruises in the last 5 years, in several cruise lines, but this, Royal Caribbean "Enchantment of the Seas" by far is the worst. First, costumer service is mediocre, second, the food is not that good and third, entertainment does not exist, zero, none at all.. I am very disappointed that I am considering not doing cruises anymore, instead, i am going by plane and rent a room in any place. Bad, bad..

  This is our experience in this cruise. Truly I can not recommend it to another person. I travelled with a friend , who has neck problems and his discomfort got worse because of the very bad quality bed and mattress,the worst bed I have slept on, including other ships and hotels.Cleaning in the pool area was not good, leftovers in the tables for hours and food on the floor.The bathroom in our room smelled urine all the time despite of being cleaned by us.The food variety was not good either.I hope this criticism helps to improve the services offered to persons that look for a good time  Thx

Ok, I was really worried that I would not like this cruise due to the few bad reviews that I read. I really went into it with a pessimistic attitude. Boy was I wrong! This was my favorite out of the 9 cruises that I have taken in my life! It was the first Royal Caribbean. Getting on-board was easy and quick. We were able to get on by 11:00. Lunch opened at 11:30. The food was pretty good. The food in My Fair Lady was really good. The rooms were promptly ready at 1:30. The ship is beautiful. Yes it has some worn out areas that I wish RC would take care of. The worst thing would be some rust and the chairs in the Windjammer Cafe. But, I could look past that to see what a nice ship it is. The room was adequate, but the bed was hard. The staff was wonderful! So nice and attentive! The shows were excellent! Loved Coco Cay! We would definitely take this cruise again. I am already thinking about going again next February. it was that good! 

The crew was very friendly. The dining experience for dinner was amazing. They can improve on the breakfast and lunch buffet quality as well as the activities. 

CocoCay--We loved the jet skis--This was our first time and it was awesome!!! The water was smooth and the instructors did a great job!  I loved that the barbecue was ready and there was lots of space and seating.  I wish the music was more exciting so we could get up and dance and have fun.

We had a great cruise and just the right number of days.  We were hoping to get some much needed relaxation.  The Island was nice.  Nassau was okay but typical tourist stuff.  In Key West we did a Snorkel and Sail which was fun to do together.

I was extremely happy with our experience on Enchantment of the Seas. The food was excellent, as was the service. We booked an exterior cabin with a window, and it was pretty roomy and comfortable. Their private island was a lot of fun as was our visit to Key West. All servers, room stewards, and entertainment staff were helpful and friendly. I would definitely book with Royal Caribbean again, and would travel on Enchantment of the Seas again.

Royal Caribbean don't allow u to bring drinks aboard. Carnival allows a bottle of wine and 12 pack of pop. I had to pay almost 300 just for the pop cost for 6 ppl. The food was great will give them that! All the money my son spent at the casino they didn't comp him anything but 300 off next cruise and if u ask me it should of been more!! Carnival at least values their gamblers. I paid for the deep sea dolphin dive and all day pass at Atlantis well the boat got there we had 7 to 3 and the water park don't open til 10 and we swam with the dolphins at 11:30 so we had only time to go down the water slide 1 time. My fault for not checking that out I guess,but never seen the open hours of the park! So I felt like I got took for there and my mother in law who has a cane I had to pay $160.00 just for her to walk in the park to look around more or less!!! Housekeeper was great and the room was nice for the 6 of us,but the shower was terrible.

The ship was clean and neat. Stateroom was always looking tidy. Thumps up to Pierre.

Food was good. Options from my fair lady and windjammer, all for free.

Crew members were friendly and always willing to help.

Entertainment on board was superb as well as the resort day at Atlantis.

Good deals on board too.

Overall experience was great😄

I didn't appreciate the fact that we did not stop at Coco Cay. I understand that weather may not have permitted but we should have been compensated for the loss. We paid to go to 2 stops and should have been give a credit to go another time. Also your DJs need to be better. The music did not flow. 

Favorite part of the cruise was on the second day of cruising it was smooth, the rest of the cruise was so bad I had to pretend someone was rocking me to sleep. 

I have been on a couple of cruises and I think this was the second worst cruise.  We didn't get to stop at Coco Cay, (because of weather).  Had to change schedule for the days activities and that wasn't very interesting.  The activities was more for single persons. One of the pools was closed for repair.  There wasn't enough chairs for everyone to enjoy the sun.  In the solarium you couldn't get in there at all.  I think we should have gotten some kind of a discount on the trip since we didn't get to complete the whole cruise. Was very disappointed. All in all I would give you an 6 out of 10.

The cruise was great but too short and too windy. the pull out couch was very uncomfortable. on boarding and off boarding went extremely well compared to other cruise lines.

Truly enjoyed meeting new people.

The entertainment was quite good, especially the commedian and singers. However, the magicians were rather bad. It was like amateur night. 

The food was okay. It was tasty but not really anything special. Perhaps that was because I only ate in the complimentary eating establishments.

The pros: the dining staff and room staff were fantastic. Great personalities and service!!!

The cons: I will preface this by saying I realize that Royal Caribbean does not control the weather. Having said that...due to weather they cancelled the 1st day at Cococay due to "weather". Barely an apology to the circumstance other than announcing that we were going straight to Nassau. No added activities no added anything to make up for the missed day of port. Due to weather being so rough we then tried to cancel our day 2 excursions because it required a 45 minute boat ride (originally described as a "short" ride) and given the miserable time on the boat due to weather we just wanted land. We were told no because we were trying to cancel in under 24 hours and that was policy. Interesting they can cancel when they wanted due to the weather but we can't. We were made to rebook a different excursion with a shorter boat ride or upgrade from the $85pp we spent to a $250pp to atlantis or else we could just forfeit what we paid. So we choose the short ride for $69pp and we're refunded the $15 difference. So went to the excursion area in the morning only for them to cancel this one as well at the last possible second. This left us scrambling to try to find a place on land for a day pass. All this and not one I'm sorry or acknowledgement from the cruiseline that we didn't get to do any of our excursions. I completely wasted my money on this trip. I would give it zero stars if not for the great individuals in the dining room and our room steward who were just great personalities. I will definitely not be recommending Royal Carribean.

The dining was excellent in My Fair Lady! All of the staff were so pleasant!

The rooms were all clean. The biggest downfall was missing out on Coco Cay Island because of the weather. However, on board the ship, our children noticed how rude a lot of the other guests were. We would be waiting in line at the ice cream,towel rental & on 2 separate occasions, people just pushed their way in front of us! I think it would be nice of your staff to call these people out on it & say that "you wait your turn, this person was here first"

The  service is great, our waiter Dwight and assistant Julian were absolutely fabulous and helpful, and many workers in general are very attentive.but the ship is a bit outdated, I thought RC was above Carnival, but the Ships of both are about the same. I will try Norwegian next time. Thehing the shows. entertainment (shows) on board were kind of boring, had more fun at the Karaoke than watching the shows. The embark and disembark process was a bit slow and the long lines of people that wanted to eat post embark were frustrating, they should