Disney Magic Reviews

4.4 out of 5

459 reviews

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4.9 out of 5

Wonderful cruise by hke1030

Verified Review
/ Sail Date: / Traveled As: Family (young children)

Limited water activities for toddlers not potty trained

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4.8 out of 5

Magical Canadian cruise by rosemary7743

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/ Sail Date: / Traveled As: Couple

We will definitely consider another Canadian cruise aboard the Disney Magic!

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5 out of 5

Mediterranean cruise by markwclymer230

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/ Sail Date: / Traveled As: Family (older children)

This was our 4th Disney cruise and second in the Mediterranean. It is truly a fantastic place to visit with great food, friendly people and unmatched history. A must for any tourist.

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5 out of 5

Fun for all ages! by Amy21cupid

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/ Sail Date: / Traveled As: Family (young children)

First cruise. Went with my parents. Sister and her kids. Had a blast. No one left unhappy!!

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4.8 out of 5

Fabulous family vacation by sasipantz672613

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/ Sail Date: / Traveled As: Family (young children)

Worth every penny! So many memories and a good time had by all

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3 Comments
3.6 out of 5

Misleading Room Representation by stefaniep2480

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/ Sail Date: / Traveled As: Family (young children)

We were happy with all aspects of the cruise except that we did not get the room we booked and felt as through we were mislead and over charged. We would not book another Disney cruise unless they could guarantee we would not get a bait and switch on our balcony.

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3.7 out of 5

Disney Magic cruise is Magic. by annalevina2004

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/ Sail Date: / Traveled As: Family (older children)

If we have the refund for destroyed cell phone and missed day of the trip for 3 people - everything is wonderful. At 6 PM my daughter left her very expensive $1200 cell phone on her towel on the bench in adult area Desk 9. 6:30 PM she already came back looking for the phone but towels have been collected by desk steward. From 6:30 till midnight we (me and my daughter) begged everybody to look through the dirty towels and take the phone before it came to the laundry. We spoke to all kind of managers - everybody promised us to look by themselves and then verified that our phone is not there. We insisted. My daughter cried and cried and ask permission to look through the towels by herself. No. Everybody insisted that the phone has not been in towels. At 10:30 AM the next day our phone was in a laundry and then in drier machines. And only after that they brought it to us absolutely destroyed. $1200 phone has been broken. Whose fault is it? We asked, we begged, we cried, we told everybody that the phone is among the towels. Did somebody help us? No. The report has been filed. Now we definitely are waiting for compensation. No questions about it.

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14 Comments
4.5 out of 5

A Wonderful Experience! by dorismini

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/ Sail Date: / Traveled As: Family (older children)

A wonderful way to experience ports we had never been to before. This being our second Disney cruise, we knew to expect great service, top of the line entertainment, and lots of fun activities on board. Very happy with our overall experience.

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4 Comments
5 out of 5

Great summer trip by steveandlea

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Disney knows how to do it right. Kids had a blast -parents had a blast.  Time to be together and times when we could all be on our own.  Perfect family vacation

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1 Comment
5 out of 5

Disney Magic - Copenhagen, Stockholm, Helsinki, St. Petersburg, Tallin by djmarchalonis36

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/ Sail Date: / Traveled As: Family (young children)

The Shore Excursions were very well done.  We had a large family group of 11 so we were able to have private tours.

 

Improvements could be made with the photography services.  We were not able to get any of our pictures on a CD.

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4 out of 5

Disney y la calidad de sus servicios y su seguridad no tienen comparación , todo fue experiencia mágico by martinezeliz200

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/ Sail Date: / Traveled As: Family (young children)

Pase unas vacaciones mágicas , la atención por parte de todo el personal fue genial  y muy en especial al del tin de camareros que cada noche por 16 noches hicieron que nos sintiéramos en familia y personal que atiende el club de jóvenes , gracias por su amabilidad y cariño para con nuestro hijo , el que es autista y se sintiera feliz y parte de ese ámbito .

Hoy puedo garantizar que  mis hijos se llevan un recuerdo memorables de sus 21 y 16 cumpleaños.

lo recomiendo para todo que quiera viajar con seguridad y calidad .

gracias DISNEY por hacer nuestros sueños realidad .

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2 Comments
5 out of 5

Fantastic and Memorable. by grayt1172237935

Verified Review
/ Sail Date: / Traveled As: Family (young children)

Disney shows, wait staff in restaurants, and overall enthusiasm of staff.  Great experience for our grandchildren (11& 8).  The cabin with pullman bed is awesome for sleeping arrangements.

 

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4 out of 5

Magical by genesisana

Verified Review
/ Sail Date: / Traveled As: Large Group

I had an amazing time on the Magic. It wasn't crowded and was tailored for the kids. Which I enjoyed seeing them have fun. I recommend everyone to find there FE group and participate it brought extra magic to the trip. 

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2 Comments
5 out of 5

Great trip by Disneymagic1

Verified Review
/ Sail Date: / Traveled As: Family (young children)

Thought it was wonderful.  Staff was great, food was good.  Ship was clean.  Would do it again.  Enjoyed the whole trip very much.  Liked the fact that there was no need to dress fancy for dinner.  Liked the children's menu that contained things that they liked and would eat.

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1 Comment
5 out of 5

Disney Magic Brings the Magic by traceyep343424

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/ Sail Date: / Traveled As: Couple

Wonderful Service, Wonderful Food!  The ship is beautiful and classy.  Even though the Magic is the smallest ship in the Disney fleet, it doesn't feel small.  It also has a big advantage when stopping in Castaway Cay, fewer passengers means less people on the island!  Key West was a great stop!

 

We traveled without kids and were seated at dinners with 3 other couples who were in the same situation.  That was a great surprise, we met great people and were able to enjoy kid-free meals!

 

This was our first cruise out of the Port of Miami and Customs took MUCH longer than Port Canaveral.  This has nothing to do with Disney, but a lack of staff by Border Patrol.  Only 3 people checking out 3000 passengers!

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5 out of 5

BIRTHDAY CRUISE by CRUISECOUPLE7

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/ Sail Date: / Traveled As: Couple

Attention to detail. Disney had a private SUV waiting for us at the airport taking us directly to our hotel. No other cruise line treats their clients with that kind of respest. 

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4 Comments
5 out of 5

Amazing Attention by ximenagraber

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/ Sail Date: / Traveled As: Family (young children)

My kids had an amazing vacation, the staff and crew AMAZING ATTENTION!!!!

I will come back as soon as possible.

Delighted with all the meals in the restaurants, not very fond of the buffet.

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3 out of 5

could have been better by lindastewart768

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/ Sail Date: / Traveled As: Family (older children)

The first night was horrible 80% of boat everyone was sick .  Me  and children were Iill all night woke up late for Bahamas still not 100%. I have cruised over 6 times and never have I been so sick. The cruise did not cater to toddlers I went for my daughter bday it was not a great experience.  I'm a Florida resident I go to the DISNEY WORLD 4xs a year this cruise is not disney friendly over priced just cause of characters.  I wouldn't recommend it to anyone. Just go on a regular cruise or do disney world.

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2 Comments
1 out of 5

Dont ever use to book your cruise. by CindyWarthen

Verified Review
/ Sail Date: / Traveled As: Family (older children)

The cruise dining staff was excellent and the entertainment was the best ive seen on a cruise line.

 

However - this was the most painful and worse customer service experience EVER in booking thru .  I had reserved 2 rooms in Jan of 2016 for this holiday cruise.  I have booked many times before with and have always had my deposits pulled from the CC info they have on file.  Therefore I expected this to be the same or at least receive some notification from them that deposit had still not been paid prior to loosing the rooms.  NOTHING.  Simple lost the rooms and they  and ended up loosing them both but got one back because of misinformation on the deposit required and time it was due.   I'm the one that called to follow up and see that our rooms were released and the staff had no clue that they were - I found this out trying to pay for the 2 rooms.

 

Ended up not only loosing one room but having to pay MORE for an inside cabin with 4 people - 3 adults and 1 teenager.

 

After hours on the phone to make that happen - (literally - an entire day on the phone) our Christmas dream cruise was crammed into a single room with more $ than it originally cost for 2 rooms.  Now how is that customer service.  No apologies, no email notifications (of course except ones to book new cruises).  It was the worst experience ever!  And we are frequent cruisers.   

 

BUYER BEWARE - NEVER BOOK THRU EVER AGAIN.AngryAngryAngry

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2 Comments
5 out of 5

Fantastic once in a lifetime by emmalh

Verified Review
/ Sail Date: / Traveled As: Family (young children)

Disney Magic was a beautiful ship.  Everything from the stateroom to the service was amazing. The experience for kids of all ages was something we will treasure . 

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