good and bad

Item: Disney Magic
Rating: 3.6
Author: dmcowanlaw1

Disney Magic Cruise Review to Caribbean - Western

dmcowanlaw1

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 4

Helpful Votes: 136

Overall rating:

3.6 out of 5

Verified Review

5 Night Western Caribbean (Miami Roundtrip)

Sail date: April 30, 2022

Ship: Disney Magic

Cabin type: Balcony

Cabin number: 7138

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

good cruise for children. Disappointed in treatment of wheelchair person. All exit doors on ship had push buttons but accessible bathrooms did not. So person in wheelchair had to open public accessible bathrooms by hand. WHY?

Embarkation

4 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

need more adult activities

Entertainment

2 out of 5

Children's Programs

4 out of 5

Service and Staff

5 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

2 out of 5

sold as ADA. step to get on to balcony which made it impossible for scooter. Head housekeeper said nothing could be done. Guest relations got involved and built ramp overnight. No low hanging bar in closet. Head of housekeeping said nothing could be done. Other ADA cabins next door had low bar and ramp. Very disappointed in setup and attitude.

Ports of call

Miami, Florida

4 out of 5

George Town, Grand Cayman

4 out of 5

Castaway Cay (Disney Private Island)

3 out of 5

Disembarkation

3 out of 5

lines too long. should have done better job at spacing people leaving.

5 Comments

MaelstromTroll 2 years ago

Which room were you in that had a step to the verandah?

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Loveandlight 2 years ago

I’m sorry this happened to you. If it was sold ADA it should have had everything easily accessible. I understand your frustration.

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javawoody 2 years ago

Thanks for the review

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Gwbigdog 2 years ago

Thanks for sharing

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AuntPinkie 2 years ago

Appreciate your feedback. Sorry for your disappointment but happy some of it could be resolved.

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