Disney Magic

If we have the refund for destroyed cell phone and missed day of the trip for 3 people - everything is wonderful. At 6 PM my daughter left her very expensive $1200 cell phone on her towel on the bench in adult area Desk 9. 6:30 PM she already came back looking for the phone but towels have been collected by desk steward. From 6:30 till midnight we (me and my daughter) begged everybody to look through the dirty towels and take the phone before it came to the laundry. We spoke to all kind of managers - everybody promised us to look by themselves and then verified that our phone is not there. We insisted. My daughter cried and cried and ask permission to look through the towels by herself. No. Everybody insisted that the phone has not been in towels. At 10:30 AM the next day our phone was in a laundry and then in drier machines. And only after that they brought it to us absolutely destroyed. $1200 phone has been broken. Whose fault is it? We asked, we begged, we cried, we told everybody that the phone is among the towels. Did somebody help us? No. The report has been filed. Now we definitely are waiting for compensation. No questions about it.

A wonderful way to experience ports we had never been to before. This being our second Disney cruise, we knew to expect great service, top of the line entertainment, and lots of fun activities on board. Very happy with our overall experience.

Disney knows how to do it right. Kids had a blast -parents had a blast.  Time to be together and times when we could all be on our own.  Perfect family vacation

The Shore Excursions were very well done.  We had a large family group of 11 so we were able to have private tours.

 

Improvements could be made with the photography services.  We were not able to get any of our pictures on a CD.

Pase unas vacaciones mágicas , la atención por parte de todo el personal fue genial  y muy en especial al del tin de camareros que cada noche por 16 noches hicieron que nos sintiéramos en familia y personal que atiende el club de jóvenes , gracias por su amabilidad y cariño para con nuestro hijo , el que es autista y se sintiera feliz y parte de ese ámbito .

Hoy puedo garantizar que  mis hijos se llevan un recuerdo memorables de sus 21 y 16 cumpleaños.

lo recomiendo para todo que quiera viajar con seguridad y calidad .

gracias DISNEY por hacer nuestros sueños realidad .