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A great trip but missing some Magic by rosie0110

Sail date: / Traveled as: Family (older children)
Ship: Disney Fantasy

The cruise was fine but lacked the Disney Magic that we are accustomed to experiencing. We found that the communication was poor in several instances. We were told we needed the Key to the World card and photo Id when getting off the ship. When traveling, we like to keep important documents locked up if possible to reduce the chance of losing things. We later found out that our magic bands were enough. Some of the activities were moved from the original location but that wasn’t announced well - and neither was the status of our ability to dock at Castaway. The Captain made announcements but they were not able to be heard well. Using the messaging feature on the app would have been useful. We have sailed with Disney before but felt that some of the magic was missing. It’s hard to explain but we didn’t have that feeling of awe that you usually get from a company that usually excels in great customer service. We were planning on purchasing a placeholder but did not because of this experience. We are reasonable people who understand that no one can control the weather but even though the service was good, there was still something lacking. We will change to a different cruise line for our next vacation and take a break from Disney for a little while. We wish there was a way to allow people to visit an island that was skipped so they didn’t have to take the chance of paying and missing it a second time.

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4 Comments

Perfect Length Cruise by lekitat

Sail date: / Traveled as: Family (older children)
Ship: Disney Fantasy

This was fun, but I still think it's expensive. I'd love to do another one, but it'll be a while to save that type of money up again.

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Was this review helpful? 10
8 Comments

Fantastic Family Vacation by tde1204

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy

Fantastic experience and we enjoyed every day of the cruise. The days at sea - yes the pool area is busy however wide selection of activities and places to relax. So good to have day at sea followed by day in port. Recommend that one books an upscale experience while in port. We went on a 50' catamaran trip in St. Thomas - snorkeling. This was one of the highlights of our trip. Overall fantastic and looking forward to returning.

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6 Comments

Excellent Western Caribbean Disney Cruise by dannabanana77

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy

Cruise was excellent and we always have fun on the ship and excursions.

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Was this review helpful? 27
6 Comments

GREAT cruise...take me back! by MopsPops

Sail date: / Traveled as: Family (older children)
Ship: Disney Fantasy

This was our 23rd cruise, 21st on Disney. We are cruisers, we love it. We don't always get off at ports because we've cruised so much but we did this time because those cruising with us have never been on a western. If we've been, we like to be on the ship when others are off in the ports. If you are contemplating a cruise, do it! You never know if you like it till you try.

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4 Comments

Magical for all ages! by jamesmatti

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy

This cruise was amazing but you certainly pay a premium for the Disney experience. If you are a Disney fan it’s well, well worth it. There are so many little touch points and details that, if you enjoy Disney, you will love.

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Was this review helpful? 30
7 Comments

A must for disney fans. It was the best cruise. by persaudjen

Sail date: / Traveled as: Family (older children)
Ship: Disney Fantasy

Many lines, many people, get everywhere 30 mins before. Long days everything lasts until 12am, so sleep was hard to get because breakfast stops around 10-11. It was just so rapid fire, not relaxing, basically it's like living a week at disney world- which isn't a bad thing, but it's more hectic than your typical cruise. Even the days at sea, it was still not as relaxing as I'd like but it's just such a worth it experience especially for a disney fan. I was happy even with the little hiccups, it's worth it, but I probably won't go back because it is so expensive and I got a little sea sick - thank god for the wristbands I bought before the trip or I wouldn't have been able to enjoy the cruise as much as i did.

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Was this review helpful? 28
4 Comments

Best cruise ever by rsasalaw

Sail date: / Traveled as: Family (older children)
Ship: Disney Fantasy

Love Disney!! They are simply the best ! They add the whole Disney experience to the cruise which makes it spectacular!

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4 Comments

Very good cruise by sternera

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy

The food and service was great. The shows are some of the best I've seen at sea. Its a busy cruise not a lot of time to relax.

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6 Comments

Great fun for families. by Cruiser3774664

Sail date: / Traveled as: Couple
Ship: Disney Fantasy

The staff we encountered was incredible especially our wait staff Max And Sam were terrific.

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5 Comments

Great Cruise by Davidfl

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy

Disney knows customer service and experience! The cast members are well-trained!

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Was this review helpful? 17
2 Comments

Cruising with a 3 + 6 year old. by jenling

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy

Great service. Kids enjoyed the kids club + characters. Food was mediocre. Too many schedules, IMO ... we constantly felt like we had to be somewhere + couldn't relax. Loved our room + the raw bar buffet.

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3 Comments

meh by rochathecruises

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy

The cruise was great minus the kids allergy to the chlorine that burned their skin causing blisters all over their body and the food service. We found hairs three seperate times in our food- 3 seperate people found it in our party.

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Was this review helpful? 26
3 Comments

Great cruise by flame04

Sail date: / Traveled as: Couple
Ship: Disney Fantasy

Great cruise. Great staff. The shop was very clean.

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4 Comments

It was very good by robertpatino

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy

It was a very good cruise, we had a wonderful time.

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3 Comments

Amazing Disney Cruise by aegg

Sail date: / Traveled as: Large Group
Ship: Disney Fantasy / Destination: Caribbean - Western

We loved every second of it and want to come back!

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Was this review helpful? 29
3 Comments

Wonderful entertainment, crew service excellent, food preparation needs work. by jackmcdaniel

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy / Destination: Caribbean - Eastern

Service from room attendants and food service staff was superb. Chefs were challenged to make soy and dairy free foods. Entertainment was also excellent. Internet service was intermittent. Check In approval was slow and approval did not come until Disney was called. First time on Disney Cruise and therefore was last to be able to book excursion and Activities. Two excursions canceled.

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3 Comments

Fantastic time on the fantasy and island tours. by suenavywife

Sail date: / Traveled as: Couple
Ship: Disney Fantasy / Destination: Caribbean - Western

Great time, can’t wait for our next cruise.

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4 Comments

Wonderful Western Caribbean Cruise by Cruiser48648681

Sail date: / Traveled as: Family (older children)
Ship: Disney Fantasy / Destination: Caribbean - Western

Great cruise option for adults and families. Good balance of port visits to sea days. Excellent entertainment throughout the cruise. We'll definitely cruise again!

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3 Comments

Good cruise, not fantastic by skf1365

Sail date: / Traveled as: Family (young children)
Ship: Disney Fantasy / Destination: Caribbean - Eastern

This was our second Disney cruise, and it honestly might be the last. This time around it just didn't feel worth the extra cost over other comparable cruise lines.

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Was this review helpful? 30
5 Comments

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