Princess not up to par, disappointing cruise

Crown Princess Cruise Review to Alaska - Inside Passage

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 35

Overall rating:

4 out of 5
Verified Review
Crown Princess

7 Night Inside Passage With Glacier Bay National Park (Seattle Roundtrip)

Sail date: May 21, 2022

Ship: Crown Princess

Cabin type: Balcony

Cabin number: B314

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Princess is clearly short on cash. This ship is running on only one of two engines and Princess doesn't plan to fix it this season. The result is abbreviated itineraries, routing that takes you out to sea rather than through the inside passage, and shortened port visits. The value is significantly reduced. Also, there are visible signs of Princess being cash strapped right now: laundry facilities are out of order and not being fixed, for example. Consider choosing another ship for your trip to Alaska in 2022 and maybe even another cruise line.

Embarkation

5 out of 5
Smooth, fast, no problems

Ship experiences

Food and Dining

5 out of 5
Princess food is always good. Main dining room selections were excellent. Specialty restaurants even better and worth the premium at least once each.

Onboard Activities

3 out of 5
This cruise has far more time at sea than the brochure would seem. You'll on the boat for 4-5 days so onboard amenities and activities are more important than on most cruises. Princess offerings felt a bit bland.

Entertainment

4 out of 5

Children's Programs

Didn't bring any children

Service and Staff

5 out of 5
Service and staff were excellent. Crew is anxious to please and bends over backwards at every opportunity.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5
Decent stateroom, nothing special. Clean and comfortable.

Ship tip

Talk to the Maitre'd at Da Vinci and you can reserve a specific table for any night, any time.

Ports of call

Seattle, Washington

3 out of 5

Juneau, Alaska

1 out of 5
Princess gave us only 4 hours in this port. This isn't enough time to do much of anything.

Skagway, Alaska

4 out of 5
Skagway itself is small and can be seen quickly. Take the train to White Pass or try renting a car and driving over the White Pass into Canada. Hikes around Skagway are great, too.

Cruise Glacier Bay

5 out of 5
Depends a lot on weather. Glaciers are amazing and impressive. Mountain peaks are impressive. Whales, sea otters, harbor seals, and sea lions are all here if you watch for them. Once-in-a-lifetime experience.

Icy Strait Point (Hoonah), Alaska Did not visit port

Princess canceled this stop (after previously canceling the stop at Ketchikan.)

Victoria, British Columbia

3 out of 5
This is a walking town. Walk from the ship to the city--beautiful. Walk around town and grab a snack or dessert. Take a shuttle back to the ship.

Disembarkation

5 out of 5
Smooth experience.
Was this review helpful? 35

9 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise with us.

Gwbigdog    2 years ago

Thanks for sharing

Tucson9727    2 years ago

How did you know they were only using one engine?

RoyalCruzer    2 years ago

Princess (Carnival Corp) does not put cash into preventative maintenance and therefore this is what ypu end up with. Horrible executive leadership.

Cruisiegal    2 years ago

Thank you for this informative review

javawoody    2 years ago

Thanks for the update

AuntPinkie    2 years ago

Appreciate your feedback. Glad you managed to enjoy your cruise in spite of the problems!

CruzeFan    2 years ago

Princess should’ve canceled the cruises for this ship until it is repaired. Providing a poor experience is worse than canceling and giving passengers the option to take another ship.

byhisgrace    2 years ago

Thank you for your review. Sorry this cruise didn't meet your expectations

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