Very Disappointed in Celebrity Summit Cruise

Celebrity Summit Cruise Review to Caribbean - Southern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 38

Overall rating:

3 out of 5
Verified Review
Celebrity Summit

12 Night Dutch Antilles Caribbean (San Juan Roundtrip)

Sail date: January 17, 2019

Ship: Celebrity Summit

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Due to problems with ship, problems with Room, and issues with sickness from Food by my wife my experience on this cruise was very disappointing.

Embarkation

1 out of 5
Ship had problems we were supposed to leave on 1/17 at 5 PM and we could not leave until 1/18 at 10 PM cutting our cruise short by one day.

Ship experiences

Food and Dining

2 out of 5
Food in restaurant was less than spectacular and my wife got food poisoning on 1/25 from a meal in the restaurant and was not allowed to leave the room on 1/26 and did not feel well enough to eat or enjoy the last four days of the cruise.

Onboard Activities

2 out of 5
In the fitness center the TV's did not work at all and there was little supervision in the fitness center and several pieces of the equipment were in disrepair.

Entertainment

3 out of 5
Several of the shows were good and several were not good enjoyed the comedy and several of the singers and didn't enjoy the group singers and dancers.

Service and Staff

3 out of 5
Biggest problem was lack of fluent english speaking ship personnel. Also many of personnel didn't act happy or guest friendly. Actually saw two bartenders get in argument while on duty.

Ship Quality

3 out of 5
Our room on second floor and to go anywhere we had to go down hallways past rooms blocked by cleaning carts etc. The common areas were clean on board. The three elevators just outside our room were completely remodeled while we were on our cruise creating a very noisy condition in our room during the day each day.

Cabin / Stateroom

2 out of 5
Cabin had odor even clean clothes I returned home with had odor of room. Shower had mold in it and tile floor was dirty. TV did not work properly on whole trip. It was checked three times during the trip but was not fixed.

Ship tip

Understand it is going to be completely renovated make sure this is done before you cruise on the Celebrity Summit

Ports of call

Kralendijk, Bonaire

4 out of 5
Port good took a private excursion and enjoyed it very much.

Willemstad, Curacao

4 out of 5
Enjoyed port took excursion bus tour of island

Oranjestad, Aruba

4 out of 5
Enjoyed visit took boat and bus tour. Very beautiful. Was supposed to be two days there and only got one because of ship problems causing cruise to be cut short by one day.

Frederiksted, St. Croix, U.S.V.I.

3 out of 5
Had already visited this port on previous cruise did not take excursion.

St. John's, Antigua

5 out of 5
Enjoyed the port and took a private excursion of island and enjoyed it very much.

Basseterre, St. Kitts Did not visit port

Wife Sick from Food Poisoning

Charlotte Amalie, St. Thomas Did not visit port

Wife sick from Food Poisoning

Disembarkation

4 out of 5
It was prompt and handled well
Was this review helpful? 38

3 Comments

wgammon1    3 years ago

Thanks for the review.

DavidR98833952    5 years ago

Smoking is definitely not allowed anywhere inside the ship.

xgoa1    5 years ago

Thankfully they now allow smoking in the casino.

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