This ship is in desperate need of refurbishment and needs to add more attractions and beef up the activity schedule. They really need to work on the embarkation and disembarkation processes. I have had experiences on the largest ships that have taken a small fraction of the time it took on this ship. I definitely will not sail on this ship again.
Overall excellent itinerary, good food on the ship and less crowded than other cruises I have been, especially during holiday time. Couple of feedback: enforcing dress code for 12 year old (left a bad taste), Foul smell on our floor 2-3 days, Cost of internet package (outrageous). Food quality, service quality and room maintenance were excellent.
Celebrity seems best of popular lines, little things like champagne on boarding, robes, beach towels to cabin, chocolates to name a few including better food and menus. Have sailed with Carn, Nor. etc. This trip the crew rescued Haitians from a drifting sailboat. Well done Captain Kate McCue,
Celebrity Cruise Line is top notch. You will always visit great ports of calls. The ambience on the ship is great. Great entertainment, great food, and great waiters and room attendant.We cruise exclusively with Celebrity and have reached the Elite level in Captains Club. We get great perks at that level . We have already booked cruises through 2019.
We had a wonderful time despite the bad experience in Curaçao. But the experience with management at the excursion desk will stay with and unfortunately leaves me with a bad feeling toward Celebrity. I expected more from Celebrity, with not only the excursion desk, but the linens the condition of the ship.
Also it was listed that this was our 42nd anniversary and nothing was done for us until it accidentally came up in conversation. It was listed on our paperwork. I expected more based on their advertising.
We didn’t like the cabin charges. That should definitely change. I gave my credit card for the room and one of us got the beverage package and it showed on everybody’s account. Guest relations confirmed it was for the cabin but still it was scary to see individual charges shown for everybody in the room.
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