Celebrity Summit Cruise Reviews - Reviews

This cruise was a surprise Christmas gift to my 2 boys who always wanted to go to Alaska. They loved fishing but we weren't able to get them out there due to bad weather at Seward. We did see 1 group at the pier who caught a 70lb Halibut. I have never seen that big of fish in person and it was a great experience. Together as a family, I can't ask for more than what we experienced at Alaska X Summit. We all gained a few extra pounds due to all the great food and drinks available 24/7. We will definitely will add another X cruise trip on our next family vacation for sure. It was great making memories with my family at this cruise. Thank you X Summit family.

While the food at Luminae was excellent and the service there was generally excellent and our cabin was very nice, we didn't feel like the overall experience on Summit was worth the price tag that we paid. The price tag for a cruise in The Retreat on Celebrity creates significant expectations for the experience. Some of those expectations were definitely met while others were sadly missing this time. I wouldn't recommend spending the extra money on Summit.

Beautiful wild Alaska! We enjoyed nature and culture on Celebrity Summit from Seward, Juneau, Skagway, Ice Point Strait, Ketchikan, to Vancouver tomorrow. Excellent chef meals, Broadway shows, comedian, and musical arrangements!

We loved a lot about this cruise. The ship was smaller which we loved and nicely appointed after the refurbishment. The staff was very friendly and always smiling and saying hello. Cabin was super quiet and fabulous. Main complaint is that none of the bartenders knew what "up" meant, a standard practice and bartending 101. Not a single one from Cellar Masters, to Sky Lounge, to the Martini bar knew what this was when I ordered a "Double Disaronno Up" and I had to tell them every time, chilled on ice, then strained...NOT ON ICE. Other than that, and that the food around the ship on the last day seemed to "phone it in", everything was great.

We had wonderful weather which made this cruise all the more magnificent. We had one day of drizzle and the remaining days were sunny and between 58-70 degrees. Because of the sun we were able to appreciate the magnificence of Alaska.

The cruise prize was okay but everything else was expensive. The cabins were very clean and tidied every day. The services we received was excellent, the entertainment was excellent too. The food was excellent!!!

Great experience with the celebrity Summit during. Exceptionally nice staff including those who are helping in the state rooms, dining rooms and specialty Reynolds.

We have tried unsuccessfully to take an Alaskan cruse when we found this itinerary. This itinerary for us was the most accommodating for number of port of calls with days at seas. Really enjoyed very port and amount of time in port. Not a single bad comment, from the ship, cabin, staff and entertainment.

Our cruise was a wonderful experience. Was very relaxing and enjoyed the sites both on land and at sea! The service was all around top notch.

I enjoyed the cruise very much as this is the first time I have sailed with the Celebrity cruise line. I wanted to experience the different activities on board as well as trying the food options. A naturalist was on board (Brett Nixon) and gave excellent lectures on whales, eagles and bears. I would definitely consider Celebrity on my next cruise purchase.

Dining: Although we had early dining and had confirmed table (card was in our stateroom) we were booted within 2 hours of dinner and placed on anytime dining. With 2 small children in tow, this absolutely reprehensible. On top of that our waiter wasn’t friendly at all, we tried to greet him cheerily and he would just hand the menu and walk away. He had the capacity, he greeted his fellow ethnic breather quite courteously. Friendliness: Majority of cruise staff was not friendly and unhelpful, when asking where an food item was at the buffet or where a café was, we were informed “somewhere over there maybe” is it not their job to at least try and guide you in the right direction? Rarely anyone greeted us or anyone for that matter Le Petit Chef: we made extra for the specialty dining at Qsine, from the description we were beyond excited, when I tell you that menu was indescribably lackluster, we were utterly disappointed. We start of with a burrata that was served during lunch earlier in the day. Next we get a seafood stew that was lukewarm at best with overcooked shellfish that was rubbery. The lobster was passible but not filling, then we ended the night with a scoop of ice cream. We paid extra for specialty dining but ended up with buffet food that wasn’t even executed well. When discussing this with the maître d Mr. B, his response was, well that’s what you signed up for! What kind of attitude is that? You all keep asking for feedback and to give you a 10, but with that service? Absolutely not! Sharps container: this is absolutely laughable; our group member was provided a container for her fertility injections and no further instructions. They wait until 9AM of the last day of the cruise to inform they needed to collect said container. Port time was 7AM, we literally all left with our luggage. Inform someone when right when you provide them the container, don’t reprimand someone for not being fully informed of the protocol. Kid friendly: your ship is absolutely not kid friendly, the lack of activities with proper supervision and instruction is appalling. I went on Royal Caribbean last year and it was like night and day. Missed port: bad weather happens and there’s nothing we can do about it but find a way to entertain your paid guests. Alternatively, try to find another port to settle in or, if that is not an option, set up additional activities for us. The cavalier attitude was so unnerving. I never want to go on a Celebrity cruise ever again.

Very disappointing that the quality expected from Celebrity was not there.

You have to be a fool to cruise with Celebrity or book a cruise with American Airlines Cruise line. When a problem arises you are on your own. Celebrity tells you they cannot help because you booked elsewhere and does not respond to emails. Given how I was treated, I should reimbursed the full cost of the cruise. Never again on Celebrity. I expect someone to contact me about my full refund.

This was my 1st solo cruise I found it to be very enjoyable. I felt safe and included. I really have no complaints with my time on Summit!

35 anniversary cruise. Wanted nothing but relaxation and that us exactly what we received

We had a great time! Wasn't sure what to expect but enjoyed our time. Not sure if we just missed Spring Break but it wasn't super crowded.

Cruise was amazing. Only issues were the purse snatching at the terminal and one issue with client services.

The cruise would have been better if I could have actually seen the port I have never been to but we could not go because of it being too windy. Then the power went out twice on the ship. Losing A/C and no internet or being able to see in the restaurant. Then a pipe bursted outside our stateroom which caused us to have no water and inability to flush the toilet. Which in turn the ship had to cut the water to the whole ship to fix. So then no one could use any bathroom on the ship until the pipe was repaired.

We had the best time on this cruise. We always felt safe. The staff was amazing.

This was my first time on a celebrity cruise. Crowd is more "mature" so the energy is not too overwhelming. Great ship to relax on. Ammenities are decent. Spa is great. Food is really good. I would say the staff made the cruise. Super friendly and easy to talk to. Everyone was very helpful. Casino was a bit disappointing. Small and higher cost machines per spin. Their process for embarking and disembarking is very fast and efficient. I would likento try another Celebrity cruise but on a newer, longer cruise.