Ship was old & needs refurbishing

Celebrity Summit Cruise Review to Caribbean - Southern

Experience: 7+ cruises
Review: 1
Helpful Votes: 7

Overall Rating:

2 out of 5
Verified Review
7 Night Southern Caribbean (San Juan Roundtrip)
Sail Date: November 21, 2015
Ship: Celebrity Summit
Cabin Type: Balcony
Cabin Number: 7110
Traveled As: Couple
Reviewed: 2 years ago

Food was below average for a so called "upscale cruise line", food was also cold, it took until the 7th day to find bacon that was not burnt to a crisp. I asked every morning & was told that that was it. A small dog was on the ship in the pool area & dining room, when I complained to the management their excuse was that it was a service dog. The dog owner was pushing the dog around in a stroller, never seen a service dog in a stroller before. I advised the ship's management that a "comfort dog" Is not protected under ADA guidelines & they repeated that it was a service dog. Entertainment was average at best. I'm going back to Holland America, will never sail with Celebrity again. 

Food and Dining

1 out of 5

Onboard Activities

3 out of 5


1 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
Bathroom was dirty & needs to be refurbished, balcony door was impossible to open once you go outside
5 out of 5
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