Celebrity Solstice Cruise Review to Alaska - Inside Passage

Contributor Level: Purser

Experience
2-3 cruises

Review
1

Helpful Votes
0

2 out of 5

Alaska was nice but has Celebrity heard of ADA?

Sail Date: August 19, 2016

Reviewed: 3 months ago

Traveled As: Couple

Room Type: Balcony

NervousFavorites: scenery and wildlife; White Pass RR; Skagway.  Needs to drastically improve policies and practices related to persons with disabilities especially for shore excursions and disembarkation.  My husband was treated terribly.  Would not recommend Celebrity. 

Cabin / Stateroom
Stateroom attendants were very nice
Embarkation and Disembarkation
My husband needed a wheelchair during Self-Assist, which we were told was our only choice due to the time of our flight. Seems Celebrity will supply a wheelchair but no one to push it. In the end, we gave up and struggled with our luggage. Not only were we told conflicting information, but one crew member was actively hostile.
Ship Quality
Destinations and Excursions
Destinations were fine--it was Celebrity's handling of shore excursions that was the problem.
Onboard Activities
Food and Dining
Seattle, Washington
Ketchikan, Alaska
Town is a tourist trap. Avoid shore excursions to anyplace the city bus goes. For $2 round trip you can go to Totem Bight State Park and Potlatch Park.
Cruise Tracy Arm Fjord, Alaska
Juneau, Alaska
Another tourist trap. Go to Mendenhall Glacier instead
Skagway, Alaska
The best of the towns--wish we had left more time to explore.
Victoria, British Columbia
Not enough time here. Took a cab out to Butchart Gardens and back--no time for anything else.

Tip

If you have a handicap, don't go!



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