Happy but Mislead

Celebrity Solstice Cruise Review to Alaska - Inside Passage


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 9

Overall Rating:

5.0 out of 5
Verified Review
7 Night Alaska Tracy Arm Fjord (Seattle Roundtrip)
Sail Date: June 26, 2015
Ship: Celebrity Solstice
Cabin Type: Balcony
Cabin Number: 9157
Traveled As: Couple
Reviewed: 2 years ago

Cheap Cruises is the only way to go when booking and I highly recommend you.  However, a couple of instances regarding Celebrity made the beginning of the cruise un-enjoyable and frustrating.  We had purchased the Celebrity Select Dining Package but were not interested in the formal nights.  Prior to sailing, we called Celebrity and were told that on the formal nights we could opt for one of the specialty restaurants and that all dining in these venues were included "complimentary" in our package.  Onboard that is not the case - felt like I was lied to.  Onboard we purchased the Premium Beverage Package.  I specifically asked the person from whom I was making the purchase if this package included items in the mini bar in our stateroom.  I was told yes, "absolutely".  Very surprised and a bit angry when we received a bill for the couple of items that we used in the stateroom. 

Food and Dining

5 out of 5
The food and service in the Oceanview Café is more than sufficient. Do Not recommend purchasing the Celebrity Select Dining package.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Our cabin steward was outstanding. Very personable and accommodating.
5 out of 5
5 out of 5
1 out of 5
Unfortunately on our trip, we didn't get to go into Tracy Arm as there was too much ice. A little disappointed, but the captain and crew did an excellent job of informing passengers.
5 out of 5
5 out of 5
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