Celebrity Eclipse Cruise Reviews - Reviews

STAFF, SPECIALTY MEALS AND THE CAPTAIN MADE OUR CRUISE. OUR EXCURSIONS - 2 WERE CANCELLED. ONE THAT WE BOOKED ON THE CRUISE TO REPLACE ONE CANCELLED WAS OUTSTANDING. JUNEAU - WHALE WATCHING AND LUNCH AT ORCA POINT. OUTSTANDING!!!!

Service could have been more responsive and professional, but overall good. For example I had a used cup and was looking for a staff member to give it to, and he asked me to go find someone else. They appeared to be tired and not happy to be there. The entertainment was the least favorite. Will not be traveling with Celebrity.

Munira was an excellent travel advisor. She was very helpful from the initial booking process of getting our preferences been taken into consideration right till the day of start of our vacation. She made sure that all the travelers (17 in the group) were well taken care. I would highly recommend her to my family and friends.

We heard comments from several other cruises at the airport who had many complaints about other cruiselines. This was the first (but not the last) time with Celebrity - they absolutely hit the mark!

Great cruise overall. Alaska is a place to take in the sights, for sure. If you want to ditch the Caribbean and do something different and scenic, come here!

Good ship , good service , but food needs to improve.

The cruise liner’s rules for guest tiers are confusing, and not acceptable. This needs improvement. The process of booking shore excursions needs improvement too.,

Bring your own chair, Celebrity does not have enough seats at bars, cafe and buffet. If I had known I had booked a 7 day Sardine cruise would have stayed home. So disappointed not usual Celebrity quality. Trying like airlines to pack us in and hoping staff will be able to cope. I have Elite plus status will not be trying for Zenith with this level of crowding. Truly sad that they are ruining their brand like this.

I enjoyed privately relaxing and enjoying the view via our balcony, while my husband enjoyed roaming the ship and exploring. We shared many lovely meals and met friendly people. Wonderful.

I write this review with a heavy heart. Finally taking my BFF to Alaska aboard the Celebrity Eclipse, I hoped to recreate my last seventeen-day adventure there, if only the cruise portion and Victoria. Sadly, much has changed over the years. Ports of call, Icy Straits, Juneau and Ketchikan, for the most part resemble glorified cruise shop stores littered with jewelry store fronts, outnumbering local businesses ten to one. Gone are the days of locals intermingling with guests off the ships, proudly selling their handmade items they took pride in making. Now it's like Amsterdam, where nonlocals are hawking their wares to the highest bidder. I even ran into a vendor in Icy Straits, running a "Native Made" shop, who travels annually to my home state to purchase souvenirs at a Gatlinburg, Tenn. convention, made in China and elsewhere. Absolutely, the scenery was magnificent, the service and food outstanding, but little else comes to mind to warrant such a premium paid for the Retreat onboard the Celebrity Eclipse. Going with the highest rated cruise ship to visit the Hubbard Glacier as part of their inside passage itinerary, my goal was to expose my BFF to a brief glimpse of all Alaska had to offer. It did not go as well as I had expected. It's a stretch, but I would rather spend my money on scenic trains, the Kenai Peninsula and magnificent Denali before I would spend it on an inside passage cruise again. And again, I am sorry. It does not bode well to all those dedicated, hardworking individuals in the cruise industry. Hubbard Glacier was awe inspiring at a distance. Unfortunately, there were no excursions offered to us to sail up close to the glacier. Whale watching in Juneau was a treat, you betcha. We were blessed to see Humpback whales, sea lions and Orcas. Sadly, that was the only excursion i booked, based on an endless supply of five-star reviews. Ketchikan, it rained. It always rains. Why they stop there I do not know. If you dream to see Alaska, I suggest you plan a trip to its heartland, meet the hardy souls who call it home and make memories that will last a lifetime.

My flight experience was horrible. I paid for a straight (one stop flight) from BWI to YVR. Instead, they had me leaving out of another state and returning to BWI. In addition, my one stop was switched to 2 stops with long layovers, which basically took two days to travel both ways with no sleep. Unacceptable !!! My dream vacation turned into a very disappointing trip and I plan on telling everyone about my experience on social media. The worst thing is is took NO accountability for the changes. Poor customer service!!!!!

Beautiful scenery. Excellent food. The staff was exceptional. Would take a Celebrity Cruise again if the staff is like that on all their cruises. A little lacking in interesting activities on this cruise.

We enjoyed the cruise. We liked the sea days(transpacific) near the end and not the beginning of the cruise. I would choose Celebrity again for another cruise. I loved that we flew into Hawaii instead of 2 sea crossings from and to California.

Wonderful Ship, food, room & staff. Entertainment for the most part i did not care for but everyone has different taste. Some excellent lectures by Mary Amanda.

This cruise ship has left such a BAD TASTE in our mouths that we are seriously considering cancelling our 2 bookings with Celebrity that we had booked onboard!

Good cruise overall . Two of stops were below average — bay of islands and Raitea. Ship showing it age and probably needs to be redesigned . Best entertainment on any cruise ship I ever been on — and get the premium drink package

This was a relaxing cruise and everything was wonderful. I would do it again if I had a chance!! My CO travel agent , Samantha, was so helpful, as usual, with all the details.

Absolutely amazing and perfect dream vacation. Fiji was not what we expected but that didn't take anything away from the trip. The entire staff on the Eclipse did an amazing job. We have cruised other cruise lines and we will continue to be loyal to Celebrity. Thank you Ali from for you help and guidance throughout the process. We can't wait for what is in store for 2024.

Celebrity took away our $400 onboard credit. Will never cruise with them again.

This was on our bucket and the trip was well worth it. This is a definite cruise to take!