Service could have been more responsive and professional, but overall good. For example I had a used cup and was looking for a staff member to give it to, and he asked me to go find someone else. They appeared to be tired and not happy to be there.
The entertainment was the least favorite. Will not be traveling with Celebrity.
Embarkation
4 out of 5
No complaints, but nothing to be said. It was much less welcoming than other cruise ships experienced (Royal and Norwegian). Usually they have an area to take your picture as you enter - nothing here.
Ship experiences
Food and Dining
4 out of 5
Food was good. If this was your first cruise experience, then it was wonderful, however compared to other cruises, it was okay. No complaints but not as organized and friendly.
Onboard Activities
3 out of 5
Not sure if it was this particular ship, but I had higher expectations of Celebrity. There was no variety in activities. Activities included spa consultations, morning stretch, bingo, disco dance. Many activities were either held before 8:30am or the items on the schedule seemed to just repeat day after day. We were under the assumption that Celebrity was a higher end cruise line, however I would rank it after Royal and Norwegian.
Entertainment
2 out of 5
Not many. Musicians were ok. Sam the comedian was very good and they should have staged him on multiple nights to accommodate those that did not make it.
Children's Programs
5 out of 5
Lots of teens and kids programs. I feel like more programs were available for teens rather than adults.
Service and Staff
4 out of 5
Good and thank you for your services. Could have been more responsive and polite, but overall good.
Ship Quality
5 out of 5
Cabin / Stateroom
5 out of 5
Size and comfort of the room was much better than other cruises.
Ship tip
Opt into paying gratuity yourself and not the rate that the ship chargers per day per person.
Not sure what was going on and if this is how celebrity operates, but luggage was not handled with care! Luggage's were being dropped down flights of stairs. Unprofessional handling of luggage. Our luggage was damaged!
*Cruiseline.com is not a booking agent or travel agency,
and does not charge any service fees to users of our site. Our partners
(travel agencies and cruise lines) provide prices, which we list for our
users' convenience. Cruiseline.com does not guarantee any specific rates or
prices. While prices are updated daily, please check with the booking site
for the exact amount. Cruiseline.com is not responsible for content on
external web sites.
Contact us
Submitting...
Need help from a personal vacation planner?
Loading...
Find the perfect cruise with weekly tips and cruise deals for as little as $30/night!
Sign up for weekly cruise deals
Join other subscribers and get the best
cruise deals of the week in your inbox every Thursday.
