THE WORST CELEBRITY CRUISE SHIP!!!

Item: Celebrity Eclipse
Rating: 3.1
Author: slswxyz

Celebrity Eclipse Cruise Review to Hawaii

slswxyz

Contributor Level: Third Mate

Cruises: 7+ cruises

Reviews: 5

Helpful Votes: 174

Overall rating:

3.1 out of 5

Verified Review

12 Night Hawaii (Honolulu To Vancouver)

Sail date: May 09, 2023

Ship: Celebrity Eclipse

Cabin type: Inside

Cabin number: 3168

Traveled as: Couple

Reviewed: 1 year ago

Review summary

This cruise ship has left such a BAD TASTE in our mouths that we are seriously considering cancelling our 2 bookings with Celebrity that we had booked onboard!

Embarkation

5 out of 5

Ship experiences

Food and Dining

1 out of 5

So many people we had spoken to, whether first timers with Celebrity or seasoned ones, were TOTALLY DISAPPOINTED with the FOOD!!! Quality has gone down from last year to now. And selection is poor for every night of cruise.

Onboard Activities

3 out of 5

Trivias, gym

Entertainment

3 out of 5

Half were good and half okay

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

Size was fine, cleanliness fine, but bed was terrible. We took this cruise to rest and relax since we've been babysitting full-time and more for the past 3 years. This was the first time that both of us had extreme difficulty falling asleep and staying asleep, every night. First ever cruise that we've taken that we were dying to go home; NEVER HAVE WE FELT LIKE THAT, cuz we're used to back-to-back cruises!!!

Ship tip

CANCEL, DON'T GO!!!!!!!

Thumbs up

Ports of call

Honolulu, Oahu

5 out of 5

We live here.

Thumbs Up 0

Lahaina, Maui

2 out of 5

We have done 5 inter-island cruises in past years so this one was just to relax and recuperate!

Thumbs Up 0

Kailua-Kona, Hawaii

2 out of 5

Hilo, Hawaii

3 out of 5

Victoria, British Columbia

3 out of 5

Been there 5 times, went to Butchard 3 times cuz I love beautiful gardens and this was my favorite until I went to Kukenhof . This time we went to see the only thing left that we have not seen-Miniature World.

Thumbs Up 0

Vancouver (Canada Place), British Columbia

5 out of 5

We have gone to Vancouver numerous times, so we decided to just stay one day.

Thumbs Up 0

Disembarkation

3 out of 5

But trying to catch a cab was horrors; took over 2 hours!

4 Comments

byhisgrace 1 year ago

Yikes 😳 sorry

Thumbs Up 0

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MorningStar2 1 year ago

Sorry to hear about the wait for a cab. We were on that cruise, and the disembarkation was horrendous. There were only 7 buses for 3 cruise ships, and we felt that Celebrity did an awful job. At one point, the terminal staff told everyone that they would provide cab vouchers for people who couldn't wait in line any longer due to earlier flights. It sounded tempting at the time, but based on what you've said, I'm glad we stayed in line and didn't take them up on the voucher. We almost missed our flight as it was - sounds like it would have been guaranteed if we'd tried to take a cab.

Thumbs Up 0

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Minara 1 year ago

Wow so sorry your expectations were not met. I have sailed the Eclipse twice and had nothing but love for my sailings

Thumbs Up 1

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cdavid46 1 year ago

Hmmm…you booked a cruise where the itinerary included those ports you had been to several/many times and then rated the ports pretty low. Seems like that should not be a cruise line problem to me. 🤷🏼‍♂️

Thumbs Up 1

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