Not Great

Item: Celebrity Eclipse
Rating: 3.2
Author: dianaanderic

Celebrity Eclipse Cruise Review to South Pacific - Australia

dianaanderic

Contributor Level: Purser

Cruises: 4-6 cruises

Reviews: 2

Helpful Votes: 56

Overall rating:

3.2 out of 5

Verified Review

11 Night Australia & New Zealand (Sydney Roundtrip)

Sail date: March 26, 2023

Ship: Celebrity Eclipse

Cabin type: Inside

Cabin number: 9368

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Celebrity took away our $400 onboard credit. Will never cruise with them again.

Embarkation

1 out of 5

Embarrassing. A young associate asked to see our NZ visas and shook her head and shuffled us to a table where she said the visas weren’t ok. After the new person checked them, they were of course more than adequate. So the first associate said ‘Aren’t you thrilled you can get off the ship at the ports in NZ? We were not impressed!