Worrisome, Ship was out of the Captain control. Poor communication

Celebrity Constellation Cruise Review to Europe - Western Mediterranean

carolsmith169

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 112

Overall rating:

2.9 out of 5

Verified Review

11 Night Spain France & Italy (Rome Roundtrip)

Sail date: October 19, 2018

Ship: Celebrity Constellation

Cabin type: Balcony

Cabin number: 7031

Traveled as: Couple

Reviewed: 6 years ago

Review summary

The lack of communication in the midst of a Category 1 hurricane was dangerous and disappointing. Lack of communication on departure time and arrival time caused us to miss our flight. I question the security of the ship for the 3 days. In addition to the gangplank falling into he water, we hit another ship

Embarkation

4 out of 5

Ship experiences

Food and Dining

2 out of 5

Very inconsistent. Some hamburgers were inedible. Most food on the buffet was lukewarm. Not enough seats in the buffet area. No assistance to get seats either,

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

4 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

1 out of 5

Had to call for service 3 times. It appears that poor maintenance was in play here.