Worrisome, Ship was out of the Captain control. Poor communication

Celebrity Constellation Cruise Review to Europe - Western Mediterranean

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 29

Overall rating:

2.9 out of 5
Verified Review
Celebrity Constellation

11 Night Spain France & Italy (Rome Roundtrip)

Sail date: October 19, 2018

Ship: Celebrity Constellation

Cabin type: Balcony

Cabin number: 7031

Traveled as: Couple

Reviewed: 1 year ago

Review summary

The lack of communication in the midst of a Category 1 hurricane was dangerous and disappointing. Lack of communication on departure time and arrival time caused us to miss our flight. I question the security of the ship for the 3 days. In addition to the gangplank falling into he water, we hit another ship

Embarkation

4 out of 5

Ship experiences

Food and Dining

2 out of 5
Very inconsistent. Some hamburgers were inedible. Most food on the buffet was lukewarm. Not enough seats in the buffet area. No assistance to get seats either,

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

4 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

1 out of 5
Had to call for service 3 times. It appears that poor maintenance was in play here.

Ports of call

Ajaccio, Corsica

3 out of 5

Malaga, Spain

4 out of 5

Cadiz (Seville), Spain

4 out of 5

Gibraltar (U.K.)

4 out of 5

Sete (Carcassonne), France

4 out of 5

Toulon, France

4 out of 5

Portofino, Italy

3 out of 5
Trip was adjusted due to weather.

Livorno (Florence & Pisa), Italy Did not visit port

Stayed on ship due to bad weather

Disembarkation

1 out of 5
almost 11 hours late with limited communication. no assistance. limited announcements. A true disgrace.
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