There are not words enough to describe how wonderfully Carnival met every need or request and beyond. Everyone of the Carnival crew that we came in touch with were so friendly and seemed to love their jobs which was so apparent. We were treated like a loved and welcome part of the Carnival family (and not like a customer) even though this was only our second Carnival cruise! We rode the elevator down with the Hotel Director who was very friendly and inquired about our comfort and needs, wow!! And he really seemed to care! In every land hotel we've been in we have never been asked that by anyone above the position of counter clerk. Chris, the Flying Scotsman, was so entertaining and informative!! Rafael, our stateroom steward (deck 8) was super friendly and smiling always! Leonill and Sumerwan (Scarlot waiters) were such attentive and friendly waiters. The Assistant Guest Services Manager, Dev Kirty, sent us a personal note inquiring about our comfort. I didn't get the name of the name of the sweet lady who walked around the Lido/Gathering restaurants and welcomed everyone, and I mean EVERYONE, every meal with a sweet smile and a "Have a Great Day", "Enjoy your meal!", "Good Morning", "Good Evening", whatever time of the day she was smiling. She was always so Happy and Friendly!! Thank you, Carnival Cruise line, for the best time of our life! This cruise was to celebrate the 50th anniversary (7/19/1968) of our marriage (though we didn't announce it) and it exceeded our expectations!!!
One of my only complaint was how expensive the pictures were, had a group of 8 people so had many pictures and the prices were just outrageous to purchase more than one photo for budget. My favorite part was getting to take all the pictures, but the packages and individual prices were way too much when considering what I spent on mine and my partners cruise already. Also prices of beers too expensive
We will only cruise with Carnival. If we have a bad experience of any kind it is few and far between. We loved being Premier Casino Club members and had a wonderful time losing all of our money. Okay, maybe that part wasn't so great, but all in all, you can rest assured that we will be back.
We loved everything about the cruise, except the cool weather (which can’t be controlled), and the smoking allowed inside the ship. It was disappointing in this day and age that they allow the employees of the ship and cruisers to be subjected to this health hazard.
Overall great experience. Just needed to leave a few elevators operational for people who wanted to get breakfast. We were in front of ship and to drag heavy luggage up stairs just to be able to find juice or coffee because we had to be out of our rooms for cleaning for next passengers
Overall great experience. We have been on NCL and RCCL and we would rank this boat 3rd, however, to be honest I couldn't tell a big difference between this one and the others. I love cruising and we had a great week for my husband's 50th birthday. Would do it again!
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