Arcadia Reviews

First cruise we have been on in bad weather and being one that gets sea sick easily the Stability of Arcadia was impressive Enjoyed the cruise even though we never got to Brugge

Disappointing cruise overall. Dining room staff, with a few exceptions, miserable. Food often served just warm. Cabin was not clean and balcony and furniture was filthy. Headliners group excellent but rest of entertainment poor or mediocre. Have booke the same cruise for next year on Arcadia but will probably cancel. We have a cruise on Ventura in February and depending on how that goes will make a final decision on the October one

Just spent 17 nights on this lovely ship around the med. All of the crew were excellent. Food very good. The theatre entertainment was wonderful you must watch Mr Tinkertons Circus It is a fantastic show. The only thing was the average age on this longer cruise was 74 but we met some lovely people. Excursions were great but a bit like a scrum at times and found it quite extraordinary that some older people lack manners. However the whole experience was wonderful.

Lovely to be back on Arcadia. She is so easy to get around and love her prom deck where you can walk right around without having to negotiate steps or ladders. Child free too which was a bonus.

Our first experience and not going to be the last, already booked for next year back on the Arcadia, can"t wait.

Great first experience-mid sized ship so all the facilities but not over crowded. I would certainly re-book a P&O and Arcadia cruise.

Loved the stability of the ship and the crew were great. However, something needs to be done about the plumbing in public areas and 'The Arcadia Whiff'

We had a great cruise but we were disappointed with our meal in the Ocean Grill. The staff were really friendly and helpful. We have booked another cruise on Arcadia for June next year.

Cruise July 23 from Southampton with Arcadia was our first adult only. The best shows I have ever seen in a cruise ship had to get in early to ensure a seat. Booked excursions to Rome and Pompeii which did not disappoint. Only disappointment was the size of the jacuzzis at the back of the ship far to small. Other than that, had a great time.

The fine weather, interesting itinerary, excellent service & very enjoyable food & drink made for great cruise!

We had an amazing cruise and loved every minute! Arcadia is a great ship, great ports, great food, great entertainment no complaints or negatives at all!

Really good cruise, fantastic weather, ship is looking tired tho, entertainment was really good too

Excellent cruise. Staff friendly and couldn't do enough for you. Food was excellent to. We had a very relaxed cruise. Our first time on Arcadia, we will definitely be going again.

fantastic cruise with p&o again. All staff on the ship are a credit to p&o. very clean and tidy. excellent food. excursions well organised. no complaints at all. Thank you to p&o and all the staff for a great holiday looking forward to the next one.

This was the most amazing cruise it was a lifetime dream for my husband and I and it surpassed our dream. Met wonderful people and had the best time ever. The crew were fantastic and ports of call amazing.

Another great 4 days aboard Arcadia - looking fresh inside and out after her recent refit. She’s a lovely ship - my favourite of fleet. Great food, lovely public spaces, lots of live music throughout the ship all complimented by a very happy staff and crew. Seems there were a few plumbing issues onboard (no different to any ship from time to time) but none of these were a problem to us and didn’t tarnish our cruise at all. Looking forward to being back on her to Norway’s Fjords in July...

Just got back off a mini cruise on Arcadia, which has just had a refurb. We have been on all of the P&O ships now (except Aurora) and I would say Arcadia is my least favourite and I would not rush back on board. The atrium is non existent which we found really odd and disorientating. For me, the atrium serves as the heart of the ship, both physically and atmosphere wise. Due to this ships atrium being what it was, I felt the lay out was weird and we were still getting lost right up until we disembarked. We have not had this issue on the other ships, where we have got our bearings within a couple of days. There were numerous maintenance issues on board. Blocked toilets every day all over the ship, all cabins on decks 4 and 1 had no hot water for the duration of the cruise (we were not effected by this as were on deck 7), these poor guests were advised to use the spa showers which I would imagine would of been a nightmare in the mornings! The water in the toilets by the theatre was scalding hot. There were numerous leaks over the ship and dehumidifiers were being used constantly to try and dry them out. These large wet patches stank and were yellow brown in colour so can only assume they were leaking human waste!! The Belvedere buffet was a scrum. Even though the queues were mega long, they only ever opened half of the restaurant. The quality of food in the buffet was not great and was quite a mish mash and looked like it had been hanging around for hours. However, the food and service in the main restaurant was wonderful as usual and we enjoyed the food and the dining experience in there. The other thing that we found irritating was that the staff seem to treat you differently and there reason for this was “it is only a short cruise”. This really annoyed me as it should not make a difference what duration the cruise is. The service should always be to the same high standard. For example, no cruise log, no souvenir menus, no behind the scenes tour, no canapés on the last night. We wanted to buy some bits in the shop and the shop assistant couldn’t be bothered to check if they had anymore in stock. We spoke to the shop manager who begrudgingly checked. Disappointing really. We enjoyed the excursions which were good.

Final review of Arcadia: having booked J718P and J719 as our first Back to Back cruise and also fully aware that this was the first cruise since a soft refurb my overall impression of Arcadia is that she is quite possibly the friendliest ship in the fleet! We did have some issues in our first cabin on E Deck with water temperature, however they did only last one night for us and it seems that we were one of the lucky ones in this case as the issues did persist into the next cruise and were a lot worse for some other passengers. Our new cabin for the second part of the trip on C Deck was fine a slightly smaller balcony but as the weather was not favourable was not used in the main! The ship is fresh looking and the buckets become unnoticed by me on Day 4 Of our cruise. I want to say a massive thank you to Jordan and the Loyalty team for their outstanding service, Lhen on reception who’s smile goes a mile and to anyone who encountered the ever happy and bubbly Nino outside the Globe toilets I’m sure you will agree he is an amazing ambassadors for customer service! In closing, would I cruise on Arcadia again, YES! Would I do a B2B again YES! Am I booked again with P&O for 2018 YES but on Ventura to a warmer climate!

We have also just done back to back cruises on Arcadia. This was our 4th time on her. Unfortunately on this time there were quite a few issues with water problems & leaks, this was due to poor workmanship during refit & not to do with ship herself. We found the quality of food in buffet ok, but it wasn’t always hot. We enjoyed our time aboard, the shows were excellent. We have booked the same cruise next year & 14 nights on Azura in 2019.

Great overall but needs some improvement, looking forward to seeing the refit , have rebooted for 2018 in October, let's hope they have improved, thank you