Another great 4 days aboard Arcadia - looking fresh inside and out after her recent refit. She’s a lovely ship - my favourite of fleet. Great food, lovely public spaces, lots of live music throughout the ship all complimented by a very happy staff and crew. Seems there were a few plumbing issues onboard (no different to any ship from time to time) but none of these were a problem to us and didn’t tarnish our cruise at all. Looking forward to being back on her to Norway’s Fjords in July...
Just got back off a mini cruise on Arcadia, which has just had a refurb. We have been on all of the P&O ships now (except Aurora) and I would say Arcadia is my least favourite and I would not rush back on board. The atrium is non existent which we found really odd and disorientating. For me, the atrium serves as the heart of the ship, both physically and atmosphere wise. Due to this ships atrium being what it was, I felt the lay out was weird and we were still getting lost right up until we disembarked. We have not had this issue on the other ships, where we have got our bearings within a couple of days. There were numerous maintenance issues on board. Blocked toilets every day all over the ship, all cabins on decks 4 and 1 had no hot water for the duration of the cruise (we were not effected by this as were on deck 7), these poor guests were advised to use the spa showers which I would imagine would of been a nightmare in the mornings! The water in the toilets by the theatre was scalding hot. There were numerous leaks over the ship and dehumidifiers were being used constantly to try and dry them out. These large wet patches stank and were yellow brown in colour so can only assume they were leaking human waste!! The Belvedere buffet was a scrum. Even though the queues were mega long, they only ever opened half of the restaurant. The quality of food in the buffet was not great and was quite a mish mash and looked like it had been hanging around for hours. However, the food and service in the main restaurant was wonderful as usual and we enjoyed the food and the dining experience in there. The other thing that we found irritating was that the staff seem to treat you differently and there reason for this was “it is only a short cruise”. This really annoyed me as it should not make a difference what duration the cruise is. The service should always be to the same high standard. For example, no cruise log, no souvenir menus, no behind the scenes tour, no canapés on the last night. We wanted to buy some bits in the shop and the shop assistant couldn’t be bothered to check if they had anymore in stock. We spoke to the shop manager who begrudgingly checked. Disappointing really. We enjoyed the excursions which were good.
Final review of Arcadia: having booked J718P and J719 as our first Back to Back cruise and also fully aware that this was the first cruise since a soft refurb my overall impression of Arcadia is that she is quite possibly the friendliest ship in the fleet! We did have some issues in our first cabin on E Deck with water temperature, however they did only last one night for us and it seems that we were one of the lucky ones in this case as the issues did persist into the next cruise and were a lot worse for some other passengers. Our new cabin for the second part of the trip on C Deck was fine a slightly smaller balcony but as the weather was not favourable was not used in the main! The ship is fresh looking and the buckets become unnoticed by me on Day 4 Of our cruise. I want to say a massive thank you to Jordan and the Loyalty team for their outstanding service, Lhen on reception who’s smile goes a mile and to anyone who encountered the ever happy and bubbly Nino outside the Globe toilets I’m sure you will agree he is an amazing ambassadors for customer service! In closing, would I cruise on Arcadia again, YES! Would I do a B2B again YES! Am I booked again with P&O for 2018 YES but on Ventura to a warmer climate!
We have also just done back to back cruises on Arcadia. This was our 4th time on her. Unfortunately on this time there were quite a few issues with water problems & leaks, this was due to poor workmanship during refit & not to do with ship herself. We found the quality of food in buffet ok, but it wasn’t always hot. We enjoyed our time aboard, the shows were excellent. We have booked the same cruise next year & 14 nights on Azura in 2019.
Had a lovely time but disappointed at losing 3 out of our 7 ports. P & O did give us adequate monetary compensation and free alcohol but we will never get this trip of a lifetime back....I can accept these things happen and felt sorry for the Captain who did his very best for us.
Just retuned from 14 nights in the Baltic on this ship it is our first P&O ship in almost 10yr and well the ship is in need of some major works on her there can be damp smells in some common rooms and bars especially the crows nest and the spa area nr to the hydro pool
Also the main pool is staring to look tatty with tiles missing etc
The ship is having her 5 yr dry dock later this yr so I hope they fix the issues as she is a lovely ship
The biggest let down is the atrium area very disappointing and nothing like the Cunard atriums on there ships of the same class
But as an overall she is a nice ship with everything you could want on a ship for adults only
Will I sail on her again well yes we have already booked.
Just returned home after 14 nights on this lovely ship although we like this ship for its homely atmosphere it was spoilt by the amounts of buckets scattered about catching leaks.....such a shame that such a lovely ship should be allowed to get into this state.....please P&O can you please sort this before I go back on next year.
Brilliant first time experience of the Norwegian fjords
Sail Date: /
Traveled As: Large Group
A great family holiday in a beautiful area, and loved cruising through the fjords at night when it never really got dark. We found that "Adults only" ships are not for us, even though I am 74. We find that a broader age mix provides a more pleasant and lively atmosphere. Freedom dining, for us, was also an experiment that failed. Back to second sitting club dining next year. We tried the element of "Freedom" by turning up at the restaurant at various times, but invariably we were given a pager and sent away. So we would go to a bar, order drinks, and then as soon as the drinks arrived the darned pager would sing out its not so jolly beeps. It was only after 2030 that we could reasonably expect to get a table immediately. On that basis we shall return to second sitting club dining next year. We shall then be able to go confidently for pre-dinner drinks at 2000ish, then toddle off to the restaurant for 2030, to be greeted by the same waiters each night, and to be seated at the same table. Each to his own of course, but I know which option is the more relaxing for me.
We flew to Hong Kong and stayed overnight before boarding Arcadia. P&O looked after us fantastically well from the moment we landed until we flew home from Singapore after spending two days there and after 10days on the ship. Wonderful care on ship also. Food was great as was our cabin. No complaints, great cruise.
Great itinerary, only some of which has been reviewed here. Not invited to comment on Busan, South Korea, Honk Kong, Saigon (Ho Chi Minh City) and Nha Trang in Vietnam both of which were stunning, Bangkok (Pattaya) and Singapore, the best of all. Would we chose to travel such a long journey (3 months) on Arcadia again? Perhaps not.
Cruised Arcadia last May to Norway, embarcation was quick as wife uses wheelchair, we had a disabled cabin with balcony very nice.The buffet was ok for breakfast but poor selection at lunch, used MDR for dinner. Entertainment was mixed, and atmosphere was quite.Norway was magnificent, weather was great, but overall we preferred Thomson's cruise ships.
My favourite ship by a mile. Being a vista class ship she looks great on the outside and although lacks some of glitz of some of the ships especially in the atrium, she has a great balance of facilities with unstated elegance and charm...
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