Arcadia

fantastic cruise with p&o again. All staff on the ship are a credit to p&o. very clean and tidy. excellent food. excursions well organised. no complaints at all. Thank you to p&o and all the staff for a great holiday looking forward to the next one.

Excellent cruise. Staff friendly and couldn't do enough for you. Food was excellent to. We had a very relaxed cruise. Our first time on Arcadia, we will definitely be going again.

This was the most amazing cruise it was a lifetime dream for my husband and I and it surpassed our dream. Met wonderful people and had the best time ever. The crew were fantastic and ports of call amazing.

Just got back off a mini cruise on Arcadia, which has just had a refurb. We have been on all of the P&O ships now (except Aurora) and I would say Arcadia is my least favourite and I would not rush back on board. The atrium is non existent which we found really odd and disorientating. For me, the atrium serves as the heart of the ship, both physically and atmosphere wise. Due to this ships atrium being what it was, I felt the lay out was weird and we were still getting lost right up until we disembarked. We have not had this issue on the other ships, where we have got our bearings within a couple of days. There were numerous maintenance issues on board. Blocked toilets every day all over the ship, all cabins on decks 4 and 1 had no hot water for the duration of the cruise (we were not effected by this as were on deck 7), these poor guests were advised to use the spa showers which I would imagine would of been a nightmare in the mornings! The water in the toilets by the theatre was scalding hot. There were numerous leaks over the ship and dehumidifiers were being used constantly to try and dry them out. These large wet patches stank and were yellow brown in colour so can only assume they were leaking human waste!! The Belvedere buffet was a scrum. Even though the queues were mega long, they only ever opened half of the restaurant. The quality of food in the buffet was not great and was quite a mish mash and looked like it had been hanging around for hours. However, the food and service in the main restaurant was wonderful as usual and we enjoyed the food and the dining experience in there. The other thing that we found irritating was that the staff seem to treat you differently and there reason for this was “it is only a short cruise”. This really annoyed me as it should not make a difference what duration the cruise is. The service should always be to the same high standard. For example, no cruise log, no souvenir menus, no behind the scenes tour, no canapés on the last night. We wanted to buy some bits in the shop and the shop assistant couldn’t be bothered to check if they had anymore in stock. We spoke to the shop manager who begrudgingly checked. Disappointing really. We enjoyed the excursions which were good.

Another great 4 days aboard Arcadia - looking fresh inside and out after her recent refit. She’s a lovely ship - my favourite of fleet. Great food, lovely public spaces, lots of live music throughout the ship all complimented by a very happy staff and crew. Seems there were a few plumbing issues onboard (no different to any ship from time to time) but none of these were a problem to us and didn’t tarnish our cruise at all. Looking forward to being back on her to Norway’s Fjords in July...