3.9 out of 5


Arcadia is a medium ship, carrying 1952 passengers and 880 crew, and sails from SOUTHAMPTON and San Francisco, California.

Sails from: San Francisco, California, Brisbane, Australia, Sydney, Australia

Cruises to: Asia & Indian Ocean, Scandinavia, Baltic

Cruises on Arcadia

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2 out of 5

Just got back off a... by lauragarland1983

Sail Date: /
Just got back off a mini cruise on Arcadia, which has just had a refurb. We have been on all of the P&O ships now (except Aurora) and I would say Arcadia is my least favourite and I would not rush back on board. The atrium is non existent which we found really odd and disorientating. For me, the atrium serves as the heart of the ship, both physically and atmosphere wise. Due to this ships atrium being what it was, I felt the lay out was weird and we were still getting lost right up until we disembarked. We have not had this issue on the other ships, where we have got our bearings within a couple of days. There were numerous maintenance issues on board. Blocked toilets every day all over the ship, all cabins on decks 4 and 1 had no hot water for the duration of the cruise (we were not effected by this as were on deck 7), these poor guests were advised to use the spa showers which I would imagine would of been a nightmare in the mornings! The water in the toilets by the theatre was scalding hot. There were numerous leaks over the ship and dehumidifiers were being used constantly to try and dry them out. These large wet patches stank and were yellow brown in colour so can only assume they were leaking human waste!! The Belvedere buffet was a scrum. Even though the queues were mega long, they only ever opened half of the restaurant. The quality of food in the buffet was not great and was quite a mish mash and looked like it had been hanging around for hours. However, the food and service in the main restaurant was wonderful as usual and we enjoyed the food and the dining experience in there. The other thing that we found irritating was that the staff seem to treat you differently and there reason for this was “it is only a short cruise”. This really annoyed me as it should not make a difference what duration the cruise is. The service should always be to the same high standard. For example, no cruise log, no souvenir menus, no behind the scenes tour, no canapés on the last night. We wanted to buy some bits in the shop and the shop assistant couldn’t be bothered to check if they had anymore in stock. We spoke to the shop manager who begrudgingly checked. Disappointing really. We enjoyed the excursions which were good.

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5 out of 5

Another great 4 days aboard... by alexpayler

Sail Date: /
Another great 4 days aboard Arcadia - looking fresh inside and out after her recent refit. She’s a lovely ship - my favourite of fleet. Great food, lovely public spaces, lots of live music throughout the ship all complimented by a very happy staff and crew. Seems there were a few plumbing issues onboard (no different to any ship from time to time) but none of these were a problem to us and didn’t tarnish our cruise at all. Looking forward to being back on her to Norway’s Fjords in July...

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3 out of 5

We have also just done... by pompeywag

Sail Date: /
We have also just done back to back cruises on Arcadia. This was our 4th time on her. Unfortunately on this time there were quite a few issues with water problems & leaks, this was due to poor workmanship during refit & not to do with ship herself. We found the quality of food in buffet ok, but it wasn’t always hot. We enjoyed our time aboard, the shows were excellent. We have booked the same cruise next year & 14 nights on Azura in 2019.

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4 out of 5

Final review of Arcadia: having... by ellie74

Sail Date: /
Final review of Arcadia: having booked J718P and J719 as our first Back to Back cruise and also fully aware that this was the first cruise since a soft refurb my overall impression of Arcadia is that she is quite possibly the friendliest ship in the fleet! We did have some issues in our first cabin on E Deck with water temperature, however they did only last one night for us and it seems that we were one of the lucky ones in this case as the issues did persist into the next cruise and were a lot worse for some other passengers. Our new cabin for the second part of the trip on C Deck was fine a slightly smaller balcony but as the weather was not favourable was not used in the main! The ship is fresh looking and the buckets become unnoticed by me on Day 4 Of our cruise. I want to say a massive thank you to Jordan and the Loyalty team for their outstanding service, Lhen on reception who’s smile goes a mile and to anyone who encountered the ever happy and bubbly Nino outside the Globe toilets I’m sure you will agree he is an amazing ambassadors for customer service! In closing, would I cruise on Arcadia again, YES! Would I do a B2B again YES! Am I booked again with P&O for 2018 YES but on Ventura to a warmer climate!

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3.3 out of 5

Great islands by kyleandmartin

Sail Date: / Traveled As: Couple
Great overall but needs some improvement, looking forward to seeing the refit , have rebooted for 2018 in October, let's hope they have improved, thank you

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  • Price: $$

  • Size: M

  • Total Passengers: 1952

  • Total Crew: 880

  • Crew to Passenger Ratio: 2.22

  • Built: Feb 2017

  • Number of Decks: 11

  • Total Cabins: 0

  • Cabin Categories: 0

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johnnierainey says ...
Jul 20, 2017

Wait until it has had a refit, plain and simple.

kyleandmartin says ...
Nov 02, 2017

Go to the buffet for breakfast and pay extra for meals

lindadickins says ...
Oct 06, 2017

Take a vacuum flask type cup to take a coffee on deck. Try and remember that if you notice which direction the ship is travelling in you'll get your head round where the Meridian Restaurant and the Palladium Theatres are......

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