Adventure of the Seas Reviews

Windjammer food is good. the ship is lovely like any Royal Carribean ship. Very easy boarding procedures. Good staff and service.

We have been loyal RC members for more than 20 years, and have always enjoyed our cruises. The value-for-money and breadth of activities and accommodations appeals to our family vacations, and we have often encouraged extended families to join us on our RC cruises. As usual, the ship was beautiful, the food was very good and the staff was nice and efficient. But we have two major concerns that we take this opportunity to relay to you: Service Quality Decline: Recently, however – starting with the automatic 18% service charge – the quality of services has declined noticeably. Traditionally, the service has consistently rated exceptionally high, with almost every waiter, cabin attendant and staff remarkably eager to provide knowledgeable and efficient service with impeccable friendliness. After the introduction of the automatic 18% service charge, the incentive for staff to provide that extra level of service is gone, and the decline in service is significant. 1. Staff at the excursion or service desk are not aware of basic facts, such as location or distance to shopping areas 2. Some wait staff – particularly unassigned waiters at breakfasts – are unresponsive or slow with service and/or food is delivered late and cold or orders are inaccurate 3. General attitudes of staff are consistently not as ebullient as they were prior to the 18% system. That said, our waiters, Inyoman and Made, and our cabin steward, Oral La Borde, were excellent. Over-Selling: There has always been an significant element of “selling” on any cruise ship – pushing beauty treatments in the spa or selling beverage packages, shore excursions, private dining, etc. But in the last cruise, the hard selling was truly over-the-top. It seemed that there was a constant bombardment of selling – loudly pushing every conceivable item all the time. The sound system in the spa was turned-up so loud during the beauty products pushing sessions that the whole fitness center was made virtually unusable by people trying to exercise. And at every turn in the ship, someone was selling something, creating the atmosphere of a barkers’ bazaar throughout the ship. Transportation Logistics: In Fort Lauderdale, the traffic leading to the port and terminals was very long and poorly handled by port officials. We spent over an hour in traffic just at the entrance to the port. It seems the road infrastructure and security are not designed to handle the volume of traffic and no one seems interested in fixing it. This will discourage us from cruising from Ft. Lauderdale again. In Grand Cayman, the tendering to and from shore was very prolonged and frustrating. To get back onto the ship in mid-afternoon, the line for the tender was 90 mins and in the sun. Older and younger people in particular had a hard time with it. Closing Comments: In closing, I would emphasize that our particular waiter (at dinner) was excellent, and our cabin attendant was friendly and efficient. But, overall, there is a dramatic decline in the quality of the entire RC cruise experience as a result of the service and constant selling. We assume that RC has calculated the financial benefit of the 18% system and the move to go down-market, and has determined that it is willing to do so in exchange for an increase in revenue. And perhaps Royal Caribbean is repositioning itself to compete more with Carnival than with Norwegian Cruise Lines. If so, then it’s a reasonable commercial decision for RC, but we have determined to seek a cruise line that may charge a bit more, but one that provides that former level of service. We’re not interested in a Carnival Cruise, and that’s what RC is becoming, then we will have to cruise elsewhere.

Everything was mismanaged & unorganized. Stores closed on port days; an older lady I talked with was very disappointed because she didn't want to port & was looking forward to reading in her room & visiting the shops. Buffet closed after port day which created mega chaos in hallways around the pizza bar. That little area was probably the best. I did just remember something, & that was when I walked past a booth, there was what appeared to be human feces. I have no explanation on that one. Food in buffet was cold most of the time, but large selection. Very chaotic, everyone coming in, going out , & standing in main aisle talking. VERY UNORGANIZED! Constant problems with being seated in main dining room. Had to get angry on 3rd night, Christmas, actually both Christmas & Christmas Eve after being told three nights in a row they couldn't seat us (due to being booked at full capacity). We had been seated, finally, on the first night by the head dining room supervisor. He even waited on us. The 2nd day we received a phone message & written message from the dining room supervisor, looking forward to having us that night. When we showed up, EDIN, the guy standing at the podium, again, refused to seat us. We told him about the head dining room supervisor; EDIN called him out. He stood there hanging his head, not saying a word. We got seated after I made a very loud complaint. EDIN dismissed the supervisor, & someone else came to seat us. We were okay after that. The one night we had booked the "Mystery Dinner Theatre." I guess we were expecting something else; definitely not worth the $158. That was Christmas Eve. Christmas night, same thing, & admittedly, I lost my temper, telling him we were the customers who had booked almost a year ago. & how he now had totally ruined our Christmas cruise. This man, EDIN, very controlling needs to either be reprimanded or fired!

Had a wonderful time with friends on this cruise. Our aim was to relax, and other than screaming young children on board, it was VERY relaxing. Formal night attire should be maintained (not jeans and t-shirts) -- the ship encouraged passengers, but didn't bar them from the dining room as other ships have done. If they're going to do that, just say there is no dress code.

This was our first cruise. It was probably the best vacation we have ever taken. From the wonderful places we visited to the wonderful staff on the boat the entire trip was amazing! We will be cruising with Royal again!

This was our first cruise on the Adventure after two on the Oasis. We knew it would be smaller scale and not the same level of entertainment. The ship was clean, room was better than what I had expected (we went from balconies to an ocean view with bunks and it was more than enough space), staff was great, slide was cool, but entertainment and kids adventure club was disappointing for my 9 and 11 yo kids. For the kids club - on the Oasis our kids never wanted to come out - here they barely wanted to go. It is so small scale and the kids just didn't seem to have as much fun. Oh and the manual sign in and out is a JOKE! Seriously upgrade their system to use our seapass card!! It took forever each time to sign them in to add the 4 people that could check them in and out. Entertainment - there were plenty of small things to do around the ship during the day but we tried a music show at the lyric theatre and walked out. It was terrible. Again spoiled with everything the oasis had to offer but come on - even my kids asked to leave and just to go to the Schooner bar to watch Keith who was the highlight of our trip! Lounge chairs - days at sea seats are HORRIBLE to try and get a seat in the Solarium. If there is an area in the ship people save seats or leave and aren't considerate of anyone else that would like to enjoy the seats - that is the place. Food - selection is much smaller and sweet jeezus the Windjammer was always INSANE and packed! It felt like you were stalking people waiting to get up to snag their tables. That was our go to place to eat but here we opted to eat almost every meal in the main dining room which was quiet and the wait staff is always wonderful. Our dinner waiter Hendra and Assistant Waiter Mohammad were SUPER!!!! All in all it is a nice ship and the staff is wonderful! As long as you come on knowing that RC puts most of its $$ for entertainment into the larger scale ships you'll be fine.

Embarkation and Disembarkation were very smooth. No problems here. We were very disappointed with the lack of activities. On the Explorer of the Seas, the Cruise Director staff was hilarious and kept us on our toes with "activities you could not miss". On this cruise, nothing was made obvious. The musical events were tributes to adele and michael buble. Only singing. I still am not sure where the other dancing show was as it was not explained and was not anything popular or easy to figure out. The "fun" activities consisted of the cruise director holding a "love and marriage" game show that was dirty and consisted of asking people about their sex lives in public. It was tacky and tasteless. This was then broadcast all over the ship tv afterwards. The food was amazing. The wait staff in the Sapphire Dining Room is not to be missed. The breakfast buffet in the main dining room is also amazing. Everything you could possibly think of to eat. Our concierge - Christopher - was fantastic and was everywhere all the time. He was dependable and easy to talk to. He met us all and directed us ahead of the lines and made sure we were well cared for. Andre - the Head Waiter was amazing and even traveled to other dining rooms to make sure that I had the right meals. (He had them specially make me salmon as it is my favorite even when it was not on the menu that night). My advice to anyone going on this trip is the following: Sunblock, sunblock, sunblock. Make sure you take a water bottle. Bring things to keep you busy as the shipboard activities are horrible. Get to know the staff as they really made the trip wonderful. Internet is NOT free on this ship - even for suite guests. There is no electrical plug on the balcony side of the bed. You need an extension cord. If you have trouble laying on a flat bed, ask for a bed wedge. (they build them and have them in your cabin when you arrive). Unless you are addicted to soda, you do not need a soda package. There is free water, iced tea, hot tea, coffee, orange juice, mango juice and lemonade all the time in all the dining venues.. Our suite had a complimentary hair dryer in the drawer next to the bed. You can get into the cabins before 1pm if you really want to drop your items. While it is not technically time, the doors to the stateroom hallways are not locked and staff will not yell if you drop your luggage in the room while they are cleaning. My parents and my husband and I had a very relaxing time, but we felt that the shipboard activities were a waste of our time and since we had 3 "at sea" days, this was unfortunate. No, we would not sail on this ship again. We would, however sail again on Royal Caribbean.

The rooms were more than adequate; the food was to write home about! and the shopping was good. Really enjoyed the cruise and the relaxation. We were catered to nonstop!

Overall we had a nice experience. The voyager class on RCL has cut corners in many areas. The evening shows were not quality shows except for the ice skating and the dancers, the other performances were mediocre and were only 45 minutes. There was not live music in the dining room, although the waiters were very good. The Christmas decorations were dilapidated and looked as if school children decorated; lights were burnt out, gingerbread houses were falling apart, ornaments taped to a wall etc. The shore excursion sales person was uninformed and give limited information about each tour.

We are on our sixth cruise with RCC, had never sailed of the Adventure, but was told by family that cruised out of Galveston TX in September how great the staff and atmosphere was. Man did I make a mistake, first off, there was a crew change when Adventure changed ports to FLL and these crew was not happy, but the was one thing that has left a bad taste in my mouth was that my wife and I talked my son and his family into going with us because of the "Children activities on board" for their 4 year old daughter. RCC has (2) play areas for Children: (1) for 42" tall and (1) for children in diapers and you think ........ that's good they have bigger children in one area and smaller children in a different area, Good right? Wrong ! ! ! If your grandchild/child is less than 42" and Potty trained, they have NO place to play. After learning this, I spoke to the young lady in charge and was told that it was the company policy and nothing could be done. So, I went to Guest Relations and again was told it was a Safety concern. Well my granddaughter can go to Great Wolfe Lodge and slide all day.

It was nice, but I like more big party dancing, plus it was so hard to understand the activity director, especially when she talked fast. Food was good but not as many choices as before.

Entertainment was great or terrible. Food was average at best beds were so bad my back went out after 1st night .and still recovering 3 days post cruise.

The Windjammer food was pretty much the same each day. We loved the Ice show and the other entertainment. Our table steward and assistant we exceptional in the Sapphire for dinners.

We really had a great time. Food was better than expected - be sure to make reservations each night so you have at least one seated meal each day. Entertainment was not as good as last time - I feel like the shows were so so (except the magician - he was great) and not too much to do around the pool at sea. Do not take the shuttle to the airport. Uber or Taxi are plentiful, MUCH faster, and cheaper - I made that mistake. Service was great!

We had a wonderful relaxing cruise. The water was so blue and clear in the ports and people friendly. I enjoyed the duty free shopping on the ship as they had good deals, and also in Cozumel in the jewelry stores. One excursion snorkeling in Costa Maya was a big disappointment though. didn't see many fish and water was shallow. Over all we had a great cruise.

The ship does not look like it had a recent remodel. Crew lacked enthusiasm and did not present positive attitude for the most part. Rarely a smile for passengers. Food at buffet mediocre.

Its for an older crowd especially if you are a solo cruiser. but it was good enough to relax.

We came tired and in hopes of resting. We were able to find the rest we needed and we enjoyed our cruise. Our wait staff was great, however, the My Time dinning experience was a bit disappointing. We didn't mind different tables and dinner guest, but we were in the middle of eating when we were a part of getting some ladies upset because we were assigned what they considered their table. From that point on we were moved away from that area and the waiters we had enjoyed. So, we didn't go down to the dinning room on the last night, we just ate up at the Windjammer. I don't normally like the Windjammer, not because of the food or the wait staff but because of the greedy manner of those eating. I was waiting in line for some ribs, like everyone else, and there were those who just forced there way in the line. Maybe I don't get how eating up there works. The food was fine, the cruisers were difficult for my sense of fairness. We had a night with the Mystery Dinner. That was fun and the food was good. The days at sea, you need to get up early, to stake out a chair by the solarium pool. I was up there a little after 7:00 AM and there were no chairs available. There were no people there either, but chairs were covered and claimed by towels. Another annoying thing that really doesn't matter, but was troubling to me. I watched one lounge chair with a towel on it and no one used it the entire morning. We were left at the airport shuttle area until almost too late to board. I probably won't use their shuttle service in the future but try to find my own way to the ship. We got off the ship, found the kiosk for Royal Caribbean and then they told us where to sit and wait. Then left us there. We did get to the ship eventually. We inquired after waiting an hour and they told me where to sit and wait, again. We inquired after two hours and they were shocked that we had not been taken. They called a bus for my wife and I. We were the only ones on it. Our driver was great and made our trip comfortable even with the awkwardness of the situation. However, being late, we went quickly through the entry lines as no one else was there. The shows were good to great. We saw some movies that we hadn't seen before. The folks who work on the ship were very patient, friendly and kind. Our room to the dinning room took a little manipulating to figure out the best way to get around. If you don't smoke, figure out where the smoking areas are in advance, they can be avoided if you have allergies from smoke like us. There is one side of the pool area on deck five where the smoking is pretty heavy and if you sit near there to watch a movie you will be effected by the smoke and in our instance the smoker were also very loud which made watching the movie a little difficult. Just move to the other side where there is no smoking and the folks were quieter and more polite. Over all, we rested, we ate, we were entertained and had a good time.

It was good ,entertainment waa good, dining room staff was the best

Overall, we loved our cruise! Depending on the next destination, we will determine the boat size. Can't wait to cruise again!