U.S. - Pacific, Northwest Cruise Reviews

Very boring , nothing going on. Same food all the time. Need entertainment out at the pools.

The ship was very beautiful, clean, extremely well taken care of.  The staff were very pleasant and accommodating. 

I have been on other cruises in the past, and I remember being able to eat at so many places without having to pay extra just to eat.  The only "Complimentary" places I could find this time were at the Windjammer, and the Sapphire Dining Room.  I did find soft-serve ice cream on one of the outside areas, and it was also complimentary.  Everyone was very kind, considerate and pleasant except for the attendant in the Sapphire Room when I was trying to get to my dining table at 5:30 pm on May 17, 2017.  All he had to do was look at my card and he could have seen when I should eat and at what table, but all he could do was yell at me that my time to eat was 8:00 PM and I was not allowed to be there then at 5:30 pm.  Otherwise, everything was great. 

The accommodations were excellent.  The crew went way beyond making sure everything was OK or better.  The food was excellent!!!  We are definitely going to take another Cruise.  Thank You

This short cruise was a wonderful breakaway for my family.  Two had never cruised before so each day held something exciting for them.We spent time together exploring the beauty of the ship and all the activities on board were great.  Each port help interesting things to do.  Our family are ready to go again.

Horrible service from maintenance, room service, cabin steward, and the dining room.  This was our honeymoon.  I was so disappointed.  I will never go on a Royal Caribbean cruise ever again!  The only thing we received from Royal Caribbean for our honeymoon was a luncheon with 2 mimosas.  Thanks......

I would never have taken this type of 'vacation' had it not been for a fundraiser/auction in which I was the highest bidder for a women's center my midwife daughter volunteers for in south Seattle.  Coming from a poor middle class family - I considered a Cruise only for those who were financially well off.  What I totally enjoyed is: I did not have to worry or look after anyone or Do Anything...no cooking, cleaning or taking care of anyone!  I could sleep in, eat well anytime, lay in the sun, hot-tub, swim or attend any of the various entertainment events on board.  Dinners were fabulous and our waiters were professional & so very kind!  Our room was miraculously sparkling clean when we returned, how did they know when we were out!?  I would do it again if possible and would recommend it to anyone who has not had this experience!

We were going to Vancouver,  BC  for a eeek and saw the OOSTERDAM was picking up passangers in San Diego and stopping in Victoria and Vancouver.   We have never cruised with Holland America before so this would be a good opportunity to try them out.  It was a good choice.  Met some wonderful people and was taken care of in excellent fashion by the crew of the OOSTERDAM.   

I had been Cruise for many times on Royal Caribbean, however this is the least favor I had cruise with. The only positive on this cruise was the dining staffs. They are excellent in the service. Some of the Toilet rooms had very bad odor. The entertainment was ok and the Broadway show style was very limited. There were only 3 shows for 13 night. In addition, these costumes were not impressive and they are cheap make. The photographers did not have the passion to take the pictures. All the poses were the same day after day and sometime they did not pay attention how we pose for the pictures.

Ports of call were excellent.  Evening dining room choices were very limited although service was excellent.  Dress code in dining room very poorly enforced with many people dressing casually wearing jeans, tennis shoes and t-shirts.  Formal dining evenings were also severely lacking in proper attire.  Ship smelled badly in some of the hallways and also outside decks.  Must have had some plumbing issues.  The wood rails in certain areas of the ship, were severely worn needing sanding and varnishing and also some rust.

We enjoyed all the sea days...I think there were six in all. Food was not as good as Celebrity cruises but if you didn't like a dish you could always order something else. In fact they often suggested that. Luckily there is an adult swim lounge area. We loved the promenade.  The library was in a poor location - sort of the middle of a pathway and above a game playing area so noisy.  We loved watching the people on the Flowrider. There is always something to do on this ship.  The acts were not big productions but rather comedians, hypnotists, singers.  The ice show was outstanding. spectacular in fact. Certain muster stations went on certain days so that worked out well.

For starters, our Suite was upgraded automatically by Royal Caribbean (Owner's Suite), and it was a very nice surprise.  We love cruising out of Sydney, and always plan on a few extra days in the city.  This cruise was 12 nights, with 2 stops in Fiji, Vanuatu, Mystery Island, Isle of Pines, and Noumea.  The beaches on Mystery Island and the Isle of Pines were absolutely beautiful. 

The Explorer is still a very nice ship, despite it's age.  The food in the Dining Room and Windjammer Buffet was very good...pretty consistent with the other ships in the fleet.  Chops Grill was outstanding, and our waiter, Alfredo, made it a great experience.  Our Suite Concierge, Elizabeth Wong, was the best we have ever experienced.  Wonderfully engaging, pleasant, and knowledgeable.  In addition, the bar service provided in the Lounge by Jose and Eka was excellent.

Both embarking and disembarking were a breeze.  Finally, our agent, Patricia Opera, was once again outstanding in every way.  Patti has helped us select and plan cruises for several years, and we use her services exclusively.  We would highly recommend her to all cruisers...new and experienced.

We especially enjoyed  New Zealand! The scenery unbelievable. The land tour done by Denise was great. What a great, caring hostess! We had been on this particular ship before so knew what to expect except to find a bunch of "tweens " on board for Holiday. Lots of kids!

The staterooms are spacious and comfortable except the beds were more firm than I like.  The food in the Windjammer is pretty much the same every day and got boring.  We visited the dining rooms instead, and there was good variety and the quality of the food was great.  The ship is nice, but did not have the wow factor I expected for the price and for a new ship.  It was difficult to get into the new attractions as they required reservations and were booked up before the cruise began.  The staff and crew on the ship were great.  I felt that I received great service from everyone.

Entertainment was good and activities on board in general were good.  Didn't do any excursions.  Cabins were adequate and comfortable.  Food was not the best and anytime dining was a challenge.  Entertainment was great.  Locations that we visited were also great!

I loved the show Colors of the World and so many activities. And the other shows were great too! The food was overall good but could be improved. The little kids take over the Jacuzzis and I don't think are old enough to be in there but it is not regulated. Have more Jacuzzis that have jets that work. The lobster was amazing this time! We loved the all you can drink card. Skip Mazatlán and just to Cabo, Puerto Vallarta and Manzanillo. :)  Also, we called several times to dining reservations and guest services and no one ever answers the phone. Have more staff to answer phones.

Everyone on-board s charged for water, soda, juice -- anything you might want to drink.  The ship turned off ESPN in the rooms during the College Playoff games, but showed them in the bar.  The same thing with the Rose Bowl, they turned off ESPN during the game, but played it only in the bar.  I had heard Princess Cruises were known as the "Nickel & Dime" cruise, now I know that they are indeed a Nickel & Dime cruise line.

Scenery, Food, Entertainment and Staff and Accommodation were equally enjoyable. Would definitely do it again! Tour of Vancouver was Great and throughly  enjoyed our Tour Guide from West Coast Sightseeing. 

My husband and I I had an awesome experience aboard the Crown Princess. We enjoyed the beautiful scenery as we sail. We loved the fact that the balcony cabin is clean and very accessible to the elevator, and hand sanitizer is everywhere. The air inside the ship is clean and has no slightest smell of cigarette. The crew and staff are courteous and very helpful. Food is good and the buffet area is orderly and not crowded. I definitely recommend sailing with the Princess, anytime. My husband and I would like to book Alaska cruise with the Princess in the near future.

Without exception, the entrie crew on the Explorer of the Seas does everything imaginable to make their guests happy.  The on-boarding process is slow and tiring (see below).  Ask for help if you need it.  We ordered coffee from room service the first morning and it never arrived.  Not a huge deal for us but we did mention it to our waiter.  That evening we received 4 specialty cupcakes and an apology.  Second night we received a bag of gourmet cookies and apology.  Third night a bottle of wine and an apology.  It was very apparent they want to make your cruise as perfect as they can.

This was the first cruise of the season out of Seattle and unfortunately it was too cold on deck to enjoy outdoor activities.  I wish more activities were planned indoors on the day at sea because not everyone wants to spend the day drinking and gambling.  The shows in the theater were good and we especially enjoyed the ice show . The performances and the costumes were  fantastic.  We had a large Oceanview room which was spacious and provided great views and light.  I highly recommend this room category.  The food in the dining room was very good but the food in the windjammer cafe only consisted of quantity not quality. Explorer of the Seas is a nicely appointed ship but with 3,100 people on board it was often a long wait for an elevator to go up or down. The port of Victoria offered several good excursions but the second port Nanaimo was disappointing with not much there.  The service on the ship in all ares was excellent and Royal Caribbean has done a great job hiring and training a great crew.