South America Cruise Reviews

Great ports, shabby ship, crappy food, constant upselling

This itinerary should be a must for anyone who is interested n wildlife and the excitement of going to the end of the earth and also visiting wonderful Buenos Aires and Santiago as well as all the other ports.

IT WAS NOT THE BEST ALSO NOT THE WORST STAFF VERY NICE AND THE PHOTO GALLERY POEOPLE WERE GREAT

CARNEVAL IN RIO MADE TRIP WORTHWHILE. This is an unique experience which has to be experienced and is almost indescribable.

I would do it all over again anytime. So much to see and do. Scenery is beyond breathtaking. The ship and cruise line are superb.

The itinerary on Celebrity Infinity was excellent: Buenos Aires to Ushuaia to Cape Horn to Antarctica to Port Stanley, Falkland’s, to Puerto Madryn to Montevideo and back to Buenos Aires. The only issue with it was the first [boring] 3 days at sea, but we skipped them by flying to Ushuaia directly. (Yet, Celebrity, of course, not only issues no refund for those 3 days, but charges a fee to allow you to embark in a different port. The funny part of that was a call from them on the day of the departure with a question of why we are not on the ship. Despite the fee charged, they did not bother to communicate our embarkation exclusion to the vessel!) There's more. Unfortunately, a week before sailing, Celebrity sent an email that they have a problem with the ship’s propulsion system, as such they won’t have sufficient speed and will have to cancel our visit to Puerto Madryn. It was very bad news, but at least they promised to refund one day as an excuse; not a fair exchange of course but something. (Later on the ship, during our Inside Access Tour, we of course asked in the mechanical room what the problem they have with the propulsion system, but the crew politely did not give an answer.) The worst part came later. They suddenly cancelled Port Stanley as well. This time it was “for safety reasons”, saying that the weather is too bad there, that it’s a strong wind of 55-80 kph and getting to the shores is not possible. Alas, there is a big problem with this statement. First of all, the crew already knew and many people told us two days before that we won’t go to Port Stanley; that's before there was any reliable weather information. Also, our sailing through Drake Passage was extremely smooth. We were really lucky with the weather! Then at 5 AM on the morning we were supposed to sail to Port Stanley I checked the weather there and it was …sunny with 50 kph wind indeed but also CALMING to 25 kph during the day. Nonetheless, “for our safety” we did not go there. Of course, people attacked all officers with tons of questions. The main one being why not visit Puerto Madryn or another port in Argentina instead. We got no answer. I also had an opportunity to ask the captain personally on the real reason for skipping Stanley. The answer was, “I’m the captain, I know better.” So, it looks like Celebrity Infinity either has a big technical problem with the vessel (and then it’s a real safety issue!) or saves money on port fees, etc., maximizing their profits. Either way, my advice is to never use this company. They have no respect for their customers, easily ruining vacations for 2000+ people.

As the idea is to make easy for all type of people have this kind of tourism, the contrast of cultures and behaviour are huge.

Amazing trip we had exceptional weather and worth spending money to see the king penguins 🐧

The ports of call were very good and we were fortunate to have been able to see pretty much all of it. Overall disappointed with NCL rated as a four star ship I would put it as nearer to a three star.

Just amazing experience. We started to save money for alaska cruise. We loved NCL cruise . Thank you so much for making us this 14 days unforgettable memories in our lives.

Other than the very poorly handled tendered ports the rest was great and very enjoyable.

Loved this cruise and its itinerary. About a year before sailing, the cruise changed from Cape Horn route from Rio, to departure out of Buenos Aires. We actually went to Rio pre-cruise for New Year’s and had a great time. We had VERY smooth seas throughout the 2 weeks (the cruise prior apparently had a much rougher time). This was a great and diverse trip (food in most ports was AMAZING), but we didn’t exactly starve on board either. :-) We loved Share by Curtis Stone and although we miss Sabatini’s, this restaurant had a great variety of menu choices and wonderful service. Crooners’ Bar is our favorite and this trip didn’t disappoint. They always seem to have a great crew of bar staff who seem to enjoy working together and ribbing each other a bit. This was our first time sailing as Elite and having someone do our laundry and dry cleaning was stupendous. Most days we received it back in 2 days and the ship was sold out with a lot of Elite travelers so we were impressed.

One of the best I've had. Ship, organization, itinerary and staff were all excellent

The food is not in the levvel of ships of other companies

NCL Sun South American Cruise was fabulous! Saw fjords, snow-capped Andes, glaciers, penguins, cultural experiences, intriguing capital cities! What an adventure!

Very informative, 😎 wonderful adventures ito the Amazon

This cruise would have been good for me if I had not gotten sick from the food and been treated like a red headed step child. If HAL does not want to serve gluten free, they should tell me before taking my money. The food on this cruise ruined my experience. I am still fighting the inflamation and I disembarked 2 weeks ago.

Wonderful trip full of beautiful scenery and wildlife!

Great itinerary and great time of year to visit. Seasons are changing and weather does cooperate.

I want to go back we had such a great time............