The ports of call were very good and we were fortunate to have been able to see pretty much all of it. Overall disappointed with NCL rated as a four star ship I would put it as nearer to a three star.
Embarkation
2 out of 5
Disorganised, it could be so much easier with a little bit more thought
Ship experiences
Food and Dining
2 out of 5
Buffet breakfast same everyday with stale bread and cold bacon, sausages etc. Main Restaurant ok but service from good to bad depending where you were seated. Certainly much better with the same table all of the time.
Windjammer Bar
4 out of 5
Service in this bar we found to be by far the best and they had some pretty good artists appearing there
Onboard Activities
3 out of 5
Entertainment
3 out of 5
It was pretty good overall
Children's Programs
We had no children with us
Service and Staff
2 out of 5
this seemed to vary quite considerably from very good to very poor, staff in Windjammers were excellent, in the two main restaurants they went from good to poor depending on where you sat. Buffet its more of a shambles trying to find somewhere to sit when they continuously allow people to sit at tables playing cards etc., Room, well if our cleaner at home did this then she would be out of work in a very short time poor to say the least. Customer service very poor, we had a drinks package and pre paid Internet which had not been relayed to them and it took us 3 days to get Miami to confirm this there effort was zero its up to you to sort it and prove it.
Ship Quality
3 out of 5
ok
Cabin / Stateroom
3 out of 5
Cabin layout was fine, amount of room was good with ample storage space. Cleanliness poor patio windows were filthy inside and out, bathroom far from clean around the edges just a quick wipe over. Bedding, very poor sheets that were torn, poorly ironed and often looked very tatty.
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