Overall a great Antarctica cruise

Zaandam Cruise Review to South America

Cruises: 7+ cruises
Review: 1
Helpful Votes: 4

Overall rating:

4.8 out of 5
Zaandam

22 Night South America & Antarctica (Buenos Aires To Santiago)

Sail date: January 06, 2018

Ship: Zaandam

Cabin type: Oceanview

Cabin number: 2652

Traveled as: Large Group

Reviewed: 3 years ago

Review summary

Other than the very poorly handled tendered ports the rest was great and very enjoyable.

Embarkation

4 out of 5
We arrived very late due to AA plane problems. There was confusion about stamping our passports because everything was closed.

Ship experiences

Food and Dining

5 out of 5
Main dining was excellent. Buffet was great but closed from 8-10:30 pm ,which is during the time when the show gets out if you wanted a snack.

Onboard Activities

3 out of 5
You have an older group of people and there weren’t a lot of things oriented towards who you had on board. There was no ballroom dancing activities or organized shows during the day that passengers could enjoy besides the one cooking class.

Entertainment

5 out of 5
I felt the shows were all amazing.

Children's Programs

Two kids on the entire ship of 1400 and they weren’t mine!

Service and Staff

5 out of 5
Everyone was very friendly and worked hard to make sure we were fine.

Ship Quality

5 out of 5
We had no complaints

Cabin / Stateroom

5 out of 5
Just like any other cruise ship, but the older style bathroom did give a little extra room.

Ship tip

The apparent philosophy for excursions is that only the ship sponsored excursions matter!!!

Ports of call

Buenos Aires, Argentina

5 out of 5
It was great, did a private tour

Montevideo, Uruguay

5 out of 5
Again was great

Puerto Madryn, Argentina

4 out of 5
Was without a lot to offer.

Port Stanley, Falkland Islands

5 out of 5
Wonderful experience with private tour to see Penguins!! The hotel director treated us a second class customers because we weren’t on the ship sponsored tours. We were delayed to get on thr tenders and even told we might not make it off the ship. I have NEVER been treated in this way on any other cruise line. This same pattern was repeated at every tendered port.

Antarctic Experience

5 out of 5
Amazing and magnificent

Ushuaia, Tierra Del Fuego, Argentina

5 out of 5

Punta Arenas, Chile

5 out of 5

Puerto Chacabuco, Chile

5 out of 5

Castro, Isla Chiloe, Chile

5 out of 5

Puerto Montt, Chile

5 out of 5

San Antonio, Chile

5 out of 5
Beautiful city

Disembarkation

5 out of 5
No problems and prompt
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