Europe - Western Mediterranean Cruise Reviews

A really good cruise experience. Would highly recommend this itinerary and the MSC grandiosa. Friendly staff, great ports, and a very nice ship.

An amazing cruise. I booked a future cruise deposit with Seabourn for a future cruise.

Staff were so helpful with rebooking tours that got cancelled. The ship holds over 6,000 passengers and there were less than 1,000 passengers on board so there was no waiting for anything.

The customer service just kills it. Beautiful ship, good specialty restaurants so nice. But then every single thing that you buy you have to double check and ask for and prove you bought it or fight with them to have it. Any person whose job is guest interaction is awful. Cruising on Carnival I never had questions I never had to beg for a tour of the spa when I booked a spa cabin. It's always been communicated to me right away all my benefits to make sure that I use them. I felt like any reception or services could care less about your experience because you already paid. I don't need heart to heart conversations just basic respect. MSC was quite frankly awful. You'll be standing right in front of spa reception trying to book appointments and they just don't acknowledge you. You can't have a bad time on a cruise ship but MSC really drove home the point that they do not care about you as a customer. Do another brand.

Hi everyone, I just disembarked from the MSC Grandiosa and it was a real NIGHTMARE! There was a COVID emergency that was handled VERY BADLY by the staff. The passengers were left alone, the reception did not answer the phone for hours, the essential services were almost completely absent and the staff of a rudeness never seen in 20 years of cruises ! In addition, most of the shows and excursions were canceled and several onboard attractions were also inaccessible. Despite all this, the prices were tremendously high, I personally spent 3000 Euros for a cabin with a balcony, without considering that even the water is extra 3.30 Euros for a small bottle ! NEVER, EVER AGAIN WITH MSC !!!

Like I said the cruise line did not communicate the need for a pre-cruise COVID test; thank god we decided to go to the ship early. Also, they never sent any notice that the cruise would not allow you to leave the ship at any port without buying an excursion. Honestly I think they should have offered something in return for this lack of experience or let you know and allow for a cancellation even if it was a credit for a future trip.

The boat and staff were lovely, we ended up taking 3 e bike tours with Raj. A first class guy who single handedly turned our experience better. It is completely unacceptable that MSC, which has every piece of our contact information, not to contact us not to let us know we were unable to disembark without a chaperone.

I enjoyed all aspects of the cruise and the ship. The food was particularly good.

I enjoyed all aspects of the cruise and the ship. The food was particularly good.

Overall, the cruise was satisfactory. our main reason for selecting this cruise was because of the ports offered. Our experience with the tours were mediocre. However the staff and service was excellent and the, cuisine, ship and accommodations were beautiful and well cared for. More thought should be made in terms of diversity of ship board activities which were rather stale. Which isn't a problem if you are going on port tours, however if you are forced to stay on board during sailing and when we were not allowed to disembark in Italy in would have been nice to have more of a selection of activities on board.

Share our experiences with us first hand on YouTube: Always Be Vacationing.

It was beautiful . We really loved Naples. It was all breathtaking love all of it a dream come true.

Overall, this cruise was a very nice return to cruising for me after a couple of years of covid related travel limitations. The itinerary was full of interesting ports, which is what I like in a cruise. The crew were cheerful and attentive. My cabin was a comfy oasis to return to after a fun day of touring. The food was quite tasty and the entertainment abundant. I would highly recommend this ship and itinerary!

Would not have taken this cruise if I knew it was so restricted. Norwegian advertised fully vaccinated cruise with freedom to act accordingly. Was not the case in reality.

Cruising in MSC was a horrible experience. Not sure how AA will align with such a horrible company. Had problems with billing, paid for picture package that I was never able to get, paid for drink packaged that allowed me to drink only on type of beer, guest service was bad. To top off, we felt like in prison because we were forced to use only their excursions. Talking about COVID control environment but then put 6 busses in a tour in Lisbon. Won't use this line ever again.

In overall, the cruise was a treat after a 1.5 year long isolation. The choice of this cruise was mainly to burn an expiring voucher but we must say that the experience of post-covid cruising was better than expected. All operations on the ship went well, dining and service experience was excellent. The ship is OK, we might choose another one next time and we did not sign up for any future cruise certificate as we do not see many interesting routes with NCL. NOTE: Do not drink the sparkling wine you'll get as a returning guest - unless you really, really want to have a headache.

One will have noticed that we stayed onboard for the entire Cruise, and ask themselves why Cruise? After 20+ months of not cruising, this was our change to get back on the high seas. Yes, we have previously visited all of the Port destinations, but that did not matter. Being able to be back onboard Royal Caribbean and having the feeling of being home was comfort enough.

Our first Mediterranean cruise. And not our last. Lots of space, with only 12-1500 people onboard.

This is the BEST way to travel through Europe. Congrats to Costa Cruise on such a great ship and staff.

Nicely Done. Beautiful Ship. Very European and Nice for family.