Europe - Eastern Mediterranean Cruise Reviews

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Terrible Service by dcbroadbent

Sail date: / Traveled as: Large Group
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

Crusie itinerary was great and ports of call where wonderful.  SHip was OK but service on board was terrible.  This was our first experience on Norweigen and likely our last.  Have sailed numeous times on Royal Carribean and the service level far exceeds what we experienced on this cruise.

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Excellent itinerary by judylai123

Sail date: / Traveled as: Family (young children)
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

Excellent itinerary with fantastic ports. Embarkation and disembarkation process extremely efficient. Ship a bit older but well maintained and clean. Crew looks happy working there and greets you with a happy smile. Food overall is a notch below that of Princess and Celebrity but main dining is quite good. We would have gone to a specialty restaurant if we did not find anything we liked in the main dining. But we did find something every night and we are glad that we stayed with the main dining. Breakfast is exactly the same everyday and it wasn't that great. Lunch buffet was so so, nothing to be excited about. We travel with a three year old and we love the freestyle. Some ports can be visited on your own. But the shore excursions we joined were quite worthwhile. Entertainment was exceptional. Magic and aerial shows were great. The Elements show was exceptional. 

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Attention to Details by bbentski

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

We enjoyed the cruise very much. We enjoyed the shore excursions even though there was too much to see/do in the limited amount of time. We felt pressed to get off the bus and then back on. The cruise was enjoyable, but we could tell that this was a "training" cruise for the majority of the crew members. Service wasn't as refined as we have had on other cruises. Announcements and the Freestyle Daily would provide certain information and then when it was to happen different details were given. Dining rooms did not have enough staff compared to  other cruises. We always had a head waiter, an assistant, beverage person and separate busing people. And then there was the hand washing advisory (clean hands!), but crew members who worked the dining rooms and buffet cleaned AROUND the condiments on the table instead of moving everything and wiping all surfaces clean.

We had a great time, but NCL needs to pay attention to details.

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Summary of Greek Cruise by Traveler1111

Sail date: / Traveled as: Couple
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

With the exception the Cagney's steak special dining facility, the other special dining food was definitely not worth attending.  Cagney's on the other hand was top rated.

 

The weather wasn't the greatest for the first two days, 1st day at sea was cold and overcast and the second day stop at Corfu rained very very hard all day with water 2" deep rolling down the small streets.

 

Santorini did have one highlight which was the antiquity dig which was done by an extremely well trained guide and to see a 3000-4000 BC dig with underground sewage was incredible.

 

The other two stops were ok with Olympia being done by an extremely well trained archeologist with 26 years of experience.

 

The day at sea returning had good weather and was the best day of the cruise. 

 

While I'm glad I saw it and the ship and crew were good....I see no reason to ever return.

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Would Do It Again by jrsnew521

Sail date: / Traveled as: Couple
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

Overall our group had a great time on this cruise. The ship was clean and well taken care of, as we were by the staff. The itinerary was great with only one rainy day in Corfu. Our inside cabin 5697 was small but well designed with plenty of storage for 2 and a better than average bathroom.  Our cabin steward took great care of us and our few special requests. The food in the dining rooms was very good and came very close to the best we have had on a cruise ship. The food in the buffet was pretty good.

The entertainment was just average although the onboard singers were pretty good. In general the sound systems in the theatre and in the lounges was over amplified which took away from the experience. 

My only issue with NCL is that they let people get on board and immediately touch food and utensils in the buffet.  Having been on a sick ship (NOT an NCL ship) before.  I wish they would serve food for the first 48 hours as on some other lines (Princess & HAL) in order to prevent the transmission of problems. The simple medical sheet and hand sanitizer can not prevent a problem.  

With a little paint and some simple decor changed NCL could tone down the Hawaiian theme.

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Not the NCL I expected! by Michigantravele

Sail date: / Traveled as: Couple
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

I have been on at least 5 NCL curises, the last a wonderful cruise in the Baltic.  This cruise ship, food, preparation, service was NOT up to par with the other NCL cruises I have taken.  I hope this is just a fluke and not a sign of the coming future with NCL!  Equipment was broken, service was not good, attitudes were bad, food in main dining rooms were a BIG disappointment, entertainment was so-so, even a couple of the tours were poorly handled!   A LARGE number of customers were expressing the same thoughts and are questioning NCL for future cruises.  We will give them one more try but everything will hinge on that.  

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short but nice cruise by EddieP1

Sail date: / Traveled as: Couple
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

starting with the embarkation process. That went very smooth. Less then 30 minutes we were on the ship. Finding our cabin was easy. People on board to help. Relied on my own experience as well. New how sips were laid out.  Cabin steward also present to help. Cabin was nice, deck 5 mid ship, outside.

Bed very comfortable. Steward very helpful.  Food ship average. Good selection. Dinning rooms, food was average. Sometimes service cold have been better. Slow to refill drinks. Bring out food. To much time between courses. No fun or very little interaction between waiter staff and people dinning. We we're served our meal but, didn't feel special. Different waiter staff everynight. On board entertainment was average. On two the seven shows I saw on a pervious cruise, same show, same entertainers, same material. The show "elements" had the same material, with different entertainers.I feel asleep during the show. The ports of call were good, better then expected. Except for Olympia. very average, not a lot to see. Big pile of rocks. Overall the ship was clean,but in need of repair. Seats in theather were broke.

Shore excursions were pricey. Corfu is the only excursion I would recommend. All of the others can be done on your own, or for a better price. Many other options are available on shore or on your own.Recommend looking before you buy, ship won't tell you everything. Ask staff sometimes they will tell you.Overall I think the cruise was over priced. Ask about the tipping process. The so call tips are not spread as one might assume. I spoke to our cabin steward he told me that he ws not paid any tips from the $24.00 paid daily. I don't know if that was true or not,but I made an adjustment. I paid him myself. I completed a form requesting the money not be taken automatically. I don't know if the waiter staff receive any of the money paid as tips.  Be careful when ordering a drink. You are charged a 15 percent tip on top of the price of the drink,each and every time you buy a drink. I ordered a beer at a lunch counter. Picked up.myself and took it to my table. The waiter,just opened the bottle and gave it to me.,almost $1.00 tip, for a $5.00 beer. Bring your own on board it's less expensive.Don't forget your water, $25.00 for 6 large bottles of water, purchased on shore for around 3 to $4.00 dollars.  Over we had a good time. We are experienced cruisers. Cruising in Europe is very different from the U.S. Food is different,prices are higher and service is reflected by he staff. 

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Worst cruise I have ever taken by Louisemae

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

I must say that the staff was wonderful on the cruise. That being said the food was horrible in the dining room chicken looked boiled, the beef brisket looked and tasted like tofu. We ended up eating in the buffet each night for dinner. My daughter and I got bit 6 times by what we think was a spider. They did come in with blue light checking for bed bugs, we told them many times its not bed bugs but they were at least thorough, however we still continued to get bit each night in our cabin. The music was awful, a group called sound bytes ruined every song they sung and every person I spoke to complained about their music. The fact that the ship did not sell duty free alcohol or tobacco is unheard of. Adding 22% sales tax to any jewelry they sold and telling us that we would have to try to get it back at the airport. There were no "fun" things to do by the pool side, it was just music being played over the loud speaker for most of the days. There were a couple of things but that was it. The excursions except for Corfu, which was a rained out disaster were exceptional. Corfu was pretty much a monsoon. We were made to walk through the rain and even with an umbrella we got drenched my feet were squishing then we were made to sit in our wet clothing to watch dancing and eat delicious food but who could enjoy it when we were so uncomfortable cold and wet, this was the excursion Best of Corfu, and we did not get to see all of the items promised on the excursion because of the rain. Our money should have been refunded even though it says rain or shine, it was so bad that the tenders could not dock against the boat, and ended up being quite dangerous for everyone attempting to get back on the ship from the tender.

When debarking from the ship and going to a hotel in Venice, we waited over 40 minutes for a taxi to take us to a tender who took us to the hotel. This too was poorly planned. I/we will never ever sail Norwegian again.

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Amazing cities! Spectacular views! Easy ports! by joselito1959

Sail date: / Traveled as: Family (older children)
Ship: Splendour of the Seas / Destination: Europe - Eastern Mediterranean

It was a great trip!

perfect because I didn't have to worry about luggage every day. You unpack only once!

leaving from Venice was very nice! Very easy to access the port. Very easy process for boarding!

the fact that you have 2 days on sea was great, because you could use the rest after walking all day long.

the ports "cities" were fabulous!

Croatia - a dream ! You change money to their currency right outside the cruise, then walk few steps take their public transportation ( bus) and you are in the main city.

"santorini" spectacular views! If there are more than on cruise at the time, it could be a complete cluster to get to the island. You can only walk up the mountain, take a ride with a funky or take a cable cart.

you could wait 2 hours to come back down. Santorini is not made for that many people.

turkey " Ephesus"- a must see. We took a 4 hour tour pre-paid tour.

Olympia was a also very exciting.

the food was average. I don't believe they had a good variety of foods on the menu.

the shows were not good at all. I was very disappointed because I have taken at least 10 cruises and this is the first time that I did not like the shows at all. 

The staff were very professional and very nice.

it is a cruise that I will recommend to everyone if you want to have a taste of these countries.

this is not a Caribbean cruise where you go to relax. If you want to visit the sights in every port of call, you have to be on top of your game!

 

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Great places in a nice ship. by hquin15

Sail date: / Traveled as: Large Group
Ship: Splendour of the Seas / Destination: Europe - Eastern Mediterranean

Even though this is an old ship, it is very well maintained. You would never know but I read about the ship before I chose it. I was pleased with their large inside staterooms, and the whole ship. The places we went to were amazing and the embarkation and disembarkation were great. I thought the food was o.k. The staff is great. The Customer Service, Excursion Desk were very friendly. Regarding the places we visited: Venice, Italy; Dubrovnik, Croatia; Ephesus, Turkey; Olympia, Greece, Santorini, Greece. I feel that Santorini is not the type of island that can handle these types of cruises. It was too crowded with two different cruise ships in the island at the same time. The cruise should be able to find a way to stay overnight or leave later in order to allow the passengers enjoy the island without the  stress of lines to get in and out to the ship. All of us(6 people) had a great experience on this cruise.

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Greek Isles by jcarched

Sail date: / Traveled as: Couple
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

Greek Isles were fantastic, i wish we had more time on land. The ship was clean and the food was good, but not great. The staff was attentive, and the pushing of drinks and games was almost nonexistent, which is refreshing. The excursions were great and the logistics worked like a charm. I am getting a little bored with cruising though and wish for a more. A taste of the Greek Isles was great but I want to experience the Islands more.

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Beautiful itinary by sandramcanfield

Sail date: / Traveled as: Family (older children)
Ship: Splendour of the Seas / Destination: Europe - Eastern Mediterranean

I have traveled Royal Caribbean several times and I feel some of the little perks have been taken away. 

1. Our room server was over worked could never find him when needed

2. Beds used to be turned down every night and a chocolate would be left on your pillow

3. Every port would have photographer waitin right outside for photo, wasn't there a couple times I stepped off

4. Photo night did not have as many set ups for photos

5. Being charged now for lobster dinner was always part of menu on formal night

6. Always had a midnight buffet with fruit, ice or chocolate one evening during cruise.

7I do understand the cost of gas and other items going up but it's those little things that make it extra special

8. port times too short and not great times

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Norweigian Greek Isle cruise by rhondamj

Sail date: / Traveled as: Couple
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

We were very impressed with the Green Isle Cruise.  I have to admit, even though we had cruised Norwegian before I was a little apprehensive after reading some of the reviews/posts on Cruise Critic. I know that some are a little more picky than others and that proved to be true.  The food was very good, cabin great (except of some noise....will explain later), the entertainment was wonderful and the itenerery fabulous. Now...about the noise. We started calling customer almost immediately about our neighbors SLAMMING their door...EVERY day, morning (before we got up, of course this woke us up so we had no choice but to get up), afternoon (while trying to rest), and night (while TRYING to go to sleep). And I don't mean once, it would happen three or four times at once like maybe everyone in the room was leaving at the same time, then maybe two minutes later another three or four times. We stopped by the customer service desk several times, etc. We were called but when I called back they acted like WE should stand in the hall and wait for these people to slam the door????????????????? NOT!!!! It did put a damper on our time.  It just seemed like no one cared at all. SO...if anyone expects Norweigian to fix a problem with neighbors, it won't happen.  My husband works very hard and this was a long awaited trip. He doesn't sleep well anyway and to TRY to sleep with someone slamming doors it's unexceptable. This was very disappointing and it seemed like Norweigian totally ignored our complaint.

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Well organized & activities for everyone by theresalawson20

Sail date: / Traveled as: Couple
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

The cruise was a great experience.  There were alot of activities to fit everyone's preference.  The food was good.  Because the ship had over 50 nationalities, the cruiseline did a good job accommodating the language differences by having multiple announcements in the predominate languages.

 

 

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Croatia, Athens , Turkey by tsumm1

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

Ship was nice. Good service, food was OK to Good ! Reasonable amenities, although we were on a Royal cruise that had 2 surf rider body board wave simulators, 2 rock climbing walls, and a golf simulator!! We would recommend this ship and itinerary. Dubrovnik and Kusadasi were fantastic! Split was nice and Athens is a big dirty city with the Acropolis in the middle of all of it. We were under whelmed in Athens and over whelmed in Dubrovnik and Kusadasi !

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Great Cruise, Awesome ports! by stevepasbjerg

Sail date: / Traveled as: Large Group
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

We booked this cruise almost a year ago.  There were four couples.  The cruise ship is great!  We truly enjoyed the ship and the free style cruising.  This worked very well for our group.  We really enjoyed the trivia games.  The tennis was fun.  A lot of our group used the exercise equipment and the spinning classes.  Our mini suite was the best cabin we've ever had.  Very much worth the extra money.  Also the 11th deck was close to the action  and the cafeteria.

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Great trip. by tiocucho

Sail date: / Traveled as: Family (older children)
Ship: Splendour of the Seas / Destination: Europe - Eastern Mediterranean

It was fine, just the room in front of a boiler or machine room was not that quiet while sleeping.

Everything else was fine and the waiters at the dining table Francisco and Tedios were super fantastic.

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Best cruise ever by larrydsmith

Sail date: / Traveled as: Couple
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

Best cruise ever. Service, facilities, room, entertainment, absolutely perfect. Can't think of one negative comment. Go on this cruise. The sights you see are incredible.

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visiting places by jsshaw3

Sail date: / Traveled as: Family (older children)
Ship: Splendour of the Seas / Destination: Europe - Eastern Mediterranean

The route is well designed and the places the ship visited are all very interesting and attractive. The food is generally ok but the space of the main café restaurant is very crowded plus the opening time is relatively short that make it hard sometimes to find available tables.

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Norweigian Jade - Adriatic cruise by jerryaaron

Sail date: / Traveled as: Couple
Ship: Norwegian Jade / Destination: Europe - Eastern Mediterranean

This is a very nice cruise in September.  The ship is first rate, and the destinations are all beautiful.  When it is really hot, do take advantage of the cable car trip to the top of Dubrovnik.  The restaurant up there is really nice with a terrific view.  The excursions remain very helpful.  Our guide in Athens was very informative.  The Kusadasi excursion in town ended with a demonstration of rug making that will amaze you.  Definitely take this excursion.

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