Norwegian Jade Cruise Review to Europe - Eastern Mediterranean

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

Terrible Service

Sail Date: October 11, 2014

Reviewed: 2 years ago

Traveled As: Large Group

Room Type: Suite

Crusie itinerary was great and ports of call where wonderful.  SHip was OK but service on board was terrible.  This was our first experience on Norweigen and likely our last.  Have sailed numeous times on Royal Carribean and the service level far exceeds what we experienced on this cruise.

Ship Quality
Ship was fine and staterooms very nice
Food and Dining
Food was rarely served hot and with exception of Cagneys specialty restaurant the other specialty restaurants were a hugh disappointment.
Service and Staff
Service was terrible. Not enough wait staff in reataurants or bars!
Typical cruise ship entertainment. Noting to write home about.
Onboard Activities
Destinations and Excursions
Ports of call and excursioins were great!
Cabin / Stateroom
Venice, Italy
Walkig along canals and shopping
Dubrovnik, Croatia
Site seeing inb old town
Piraeus (Athens), Greece
Somewhat disappointed. Acropolis was great. City itself very dirty!
Kusadasi (Ephesus), Turkey
Fantastic port of call. Ephesus is amazing to see the ancient ruins and the House of the Virgin Mary
Split, Croatia
Very nice old town with lots of shops and cafes!


Make sure you take personal hand sanitizer and wipes. In buffet rarely saw staff wipe down tables with anyting other than a dry napkin after someone used a table. Many times restrooms had no paper towels and left toilet paper out for people to dry hands! REALLY????

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