Terrible Service

Item: Norwegian Jade
Rating: 2
Author: dcbroadbent

Norwegian Jade Cruise Review to Europe - Eastern Mediterranean

dcbroadbent

Contributor Level: Purser

140 Days Till Next Cruise

Cruises: 7+ cruises

Review: 1

Helpful Votes: 12

Overall rating:

2 out of 5

Verified Review

Greek Isles & Turkey from Venice

Sail date: October 11, 2014

Ship: Norwegian Jade

Cabin type: Suite

Traveled as: Large Group

Reviewed: 10 years ago

Review summary

Crusie itinerary was great and ports of call where wonderful. SHip was OK but service on board was terrible. This was our first experience on Norweigen and likely our last. Have sailed numeous times on Royal Carribean and the service level far exceeds what we experienced on this cruise.

Ship experiences

Food and Dining

1 out of 5

Food was rarely served hot and with exception of Cagneys specialty restaurant the other specialty restaurants were a hugh disappointment.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Typical cruise ship entertainment. Noting to write home about.

Service and Staff

1 out of 5

Service was terrible. Not enough wait staff in reataurants or bars!

Ship Quality

3 out of 5

Ship was fine and staterooms very nice

Cabin / Stateroom

3 out of 5

CABIN WAS FINE, BUT CERTAINLY DID NOT LOOK LIKE THIS PICTURE!

Ship tip

Make sure you take personal hand sanitizer and wipes. In buffet rarely saw staff wipe down tables with anyting other than a dry napkin after someone used a table. Many times restrooms had no paper towels and left toilet paper out for people to dry hands! REALLY????

Thumbs up