Terrible Service

Norwegian Jade Cruise Review to Europe - Eastern Mediterranean


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

2.0 out of 5
Verified Review
Greek Isles & Turkey from Venice
Sail Date: October 11, 2014
Ship: Norwegian Jade
Cabin Type: Suite
Traveled As: Large Group
Reviewed: 2 years ago

Crusie itinerary was great and ports of call where wonderful.  SHip was OK but service on board was terrible.  This was our first experience on Norweigen and likely our last.  Have sailed numeous times on Royal Carribean and the service level far exceeds what we experienced on this cruise.

Food and Dining

1 out of 5
Food was rarely served hot and with exception of Cagneys specialty restaurant the other specialty restaurants were a hugh disappointment.

Onboard Activities

3 out of 5

Entertainment

3 out of 5
Typical cruise ship entertainment. Noting to write home about.

Service and Staff

1 out of 5
Service was terrible. Not enough wait staff in reataurants or bars!

Ship Quality

3 out of 5
Ship was fine and staterooms very nice

Cabin / Stateroom

3 out of 5
CABIN WAS FINE, BUT CERTAINLY DID NOT LOOK LIKE THIS PICTURE!

Ship Tip

Make sure you take personal hand sanitizer and wipes. In buffet rarely saw staff wipe down tables with anyting other than a dry napkin after someone used a table. Many times restrooms had no paper towels and left toilet paper out for people to dry hands! REALLY????

5 out of 5
Walkig along canals and shopping
5 out of 5
Site seeing inb old town
3 out of 5
Somewhat disappointed. Acropolis was great. City itself very dirty!
5 out of 5
Fantastic port of call. Ephesus is amazing to see the ancient ruins and the House of the Virgin Mary
5 out of 5
Very nice old town with lots of shops and cafes!
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