Attention to Details
Norwegian Jade Cruise Review to Europe - Eastern Mediterranean
Sail Date: October 11, 2014
Ship: Norwegian Jade
Cabin Type: Balcony
Traveled As: Singles/Friends
Reviewed: 3 years ago
We enjoyed the cruise very much. We enjoyed the shore excursions even though there was too much to see/do in the limited amount of time. We felt pressed to get off the bus and then back on. The cruise was enjoyable, but we could tell that this was a "training" cruise for the majority of the crew members. Service wasn't as refined as we have had on other cruises. Announcements and the Freestyle Daily would provide certain information and then when it was to happen different details were given. Dining rooms did not have enough staff compared to other cruises. We always had a head waiter, an assistant, beverage person and separate busing people. And then there was the hand washing advisory (clean hands!), but crew members who worked the dining rooms and buffet cleaned AROUND the condiments on the table instead of moving everything and wiping all surfaces clean.
We had a great time, but NCL needs to pay attention to details.