Some of the employees were rude, the breakfast was a disaster had to wait quit a while for bacon and pork sausage, eggs and bacon was nasty, only one person per omelette station, no salt and pepper shakers on the table. At dinner the dinner rolls were cold and hard a s a brick every night, the 24 hr snack was lousy little pieces of dry cake, dry small sandwiches and little pieces
of pizza. The activities you couldn't book online but got there early and North Star and Rip Fly sold out, how so? Next, bumper car line up problem, we were there at 2:00 pm and at 3:30 pm people were jumping in front us us and an argument ensued and no one tried to resolve the problem. Next the couch and bed in the room was hard and difficult to get a comfortable night sleep
Beautiful ship, attentive crew. Loved the spa and spa crew. Was disappointed with the shopping, however. Too many high end stores, and no standard souvenier or clothing shops. Not enough crew members on board either.
I want to share my experience. My Husband and I are always cruise. We have cruise on Carnival, Princess, Norigeen and now at the Royal. We visit many ships in the past. but my experience with the Royal of the anthem was a bit challenge. We never meet the person who clean our room. The shows were cancel every day. The hospitality could be a lot better. When we fist got into the ship my husband bought a beer soon after we left he bought the $59.a day drink pass. We went to the hospitality desk to request a credit for the previous drink we bought earlier. The young lady that took care of us told us that they could not credit us, because we bought the drink 30 minutes earlier. The restaurant were over booked. the show where over booked and when you did find a show to see then it was cancel. I had a very difference experience than what I other ships. it seems that they were understaff.
WE HAD A RELAXING AND FUN CRUISE. WE LOVED THE MODERN LOOK OF THE SHIP AND THE BEAUTIFUL BALCONY STATEROOM. WE WERE VERY IMPRESSED BY THE CLEANLINESS, OUR ROOM WAS IMMACULATE! THE DINING ROOMS AND FOOD WERE DELICIOUS. WE LOVED RELAXING IN THE SOLARIUM AND THE POOL BAR HAD GREAT DRINKS. THE STAFF EVERYWHERE WERE ALWAYS FRIENDLY. ONLY DOWN SIDE WAS THE ROUGH WATER WHICH MADE THE SHIP REALLY ROCK ALOT.
I realize it was a quick cruise to nowhere but we swear we saw one of the other passengers panhandling the night before on Bourbon street. The service was good, the food was good. The song & dance review was excellent. The casino was friendly. I've never seen an elevator overload and not close the doors before!! There was no rock wall, water park, or anything else that I've grown to expect from my previous 10 cruises. I'm just really glad it was only a 2 day cruise.
Loved the food, crew, entertainment, and casino......Did not like waiting for a "guaranteed stateroom" NEVER NEVER NEVER do guarantee stateroom! too much confusion upon boarding, no one knows where your room is, and its embarrassing to be put on the side like an outcast.
The bathroom in 9066 was very small but overall, I had a wonderful time. They had lots to do. Very pleased with the service.
The shows were amazing. 'Vroom' was more than what I expected and very entertaining. The food in the main dining room was delicious and the steak was the most tender cut of meat which I'd gladly compare to any 5 star restaurant. Sadly, on the second night it wasn't listed as a 'choice' so I paid an additional $20 for the surf & turf which was overcooked and less flavor than the 'included' steak from the night before. Room service was quick and efficient for those late night cravings and lots of choices to choose from. Our balcony stateroom was perfect and very quiet with the most comfortable beds. The negatives- breakfast in the buffet was terrible and the bacon was inedible. Our server in the main dining room was rude and only spoke to the men at the table. I understand in some cultures to look down upon the females but he needs to realize that he is serving all nationalities and in the USA we are treated equally. Overall this ship was fun with lots to do onboard and the Casino was paying out with a lot of happy winners onboard.
I liked the cruise but some of the bar servers were a little rude if you don"t buy alcoholic beverages, we asked for a soft drink and a bottle of water and the bar server told us to get ourselves at the bar.
Breakaway is a fun ship and I can imagine how great it is in the hot weather when all of the outdoor areas can be used, especially the outdoor restaurants.
That said, the winter cruise gets crowded & a bit hectic but there's lots to do. Catch the sail away party on deck 16 and wear your hats & coats!
If you do the short cruise you MUST book your spa appt super early, get on the boat early & run to deck 15 to book the spa time. The NCL concierge app does not work for spa.
If you book a package that includes room service, book that right away & be sure to get a menu if it's not already in your room. Go to guest services on deck 6 to confirm number for room service.
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