Originally posted by: glomarrone
They are just making it harder for passengers to remove gratuities.
I get that... glommarone... I think that NCL is missing a major opportunity here.
Instead of making the hurdle higher, they should look at bona fide reasons why people are removing them in the first place and helping the crew do a better job in addressing common complaints that lead to people withdrawing their tips.
I say bona fide reasons because there are a few issues in play here...
- tipping is a cultural issue, especially different for Europeans. I don't think forcing people into tipping is good practice.
- some people are just cheap b*st*rds :/ who don't want to tip for good service. They pull the same thing on dry land.
- I don't think that being a cheapskate is a bona fide reason, I also don't believe people should be forced to tip at a prescribed level. All this does is allow the cruise lines to hold compensation levels low and promise workers that if they work hard they will earn good tips. That isn't fair.