cindyfazzino

I like Royal Caribbean as they are the top notch of cruise lines. I have been on 2 other separate cruise lines, and not that they weren't good, but Royal Caribbean just passes them by in excellency. Not only their service, their food, choices of excursions and activities. They were very courteous when I had to cancel a shore excursion, with no questions asked. I and my whole family travel on Royal Caribbean and we will not use another cruise line. This particular cruise I went on to to go to San Juan, and even though we didn't get a chance to spend a full day there, I still had a great time. I love going to Labadee, and cannot believe how much it has built up to do many different things. I first went to Labadee on Royal Caribbean and we had to be tendered in. Now there is a dock, and many more exciting excursions to choose from. 

The Ultimate Abyss was awesome, the water slides were a lot of fun. What I certainly did not like about the ship was there was no pool in the solarium. The state room attendant when I first boarded the ship didn't seem like he wanted to be there. He got a little friendlier as the week went on. My family purchased a Happy Birthday package for me, which included hanging decorations, a frame, pillow cases and a towel. One of the pillow cases had a stain that bled from off the ship's pillow cases, when I mentioned it to the attendant, he tried to wash it out and blame it on make up, I told him it was not my make up since I didn't wear any on the ship. The stain never came out, so I took it to Guest Services, they gave me a laundry voucher, but the stain still did not come out. The ship did make it good by not only giving me back the pillow case, but giving me 2 brand new ones. Then on the last full day, I decided to ride down one of the other water slides, after one guy was allowed on the line close to the slide, the attendant stopped me and told me he was not allowing anymore since they had to check a possible leak. By now I made my way 1/2 way down the stairs when other passengers were telling me the attendant was calling me back, by that time I was disgusted.  

The ship was clean and the staff was exceptional. My sister and I did not have such good service with our waitress in the dining room, yet I saw the effectiveness and friendliness that we are certainly used to on all Royal Caribbean ships. Our stateroom attendant couldn't do enough for us, and was the most smiling friendliest man who actually had to take care of a room with 3 people in it. My sister, myself and her son. I had the room decorated for her birthday, and he just went the extra mile in making a birthday cake with the towels. He was wonderful!

Anthem of the Seas is a beautiful ship with plenty of things to do. However the 2 things that my sister and I did not like was the changing of the restaurants every day. Each night we had to go to a different restaurant to eat, and we were not crazy about the one called "Silk." Very dark inside. The menus were the same in each as well. Also, on these larger ships, it seems that we get less amenities. We love the steam rooms, and on these larger ships, you have to pay for the steam room, and a very hefty price. So we booked a cruise on the Liberty of the Seas.