August 2016 - 7 Night Western Caribbean (New Orleans Roundtrip) Cruise on Carnival Dream
Not up to Carnival Standards
I love Carnival, but this boat was not up to the Carnival standard that we are accustomed too. First off, we got a suite, which should come with priority. Well, it took me finding our stateroom service guy and asking him where our luggage was for us to finally get luggage 4 hours after boarding. Our room was supposed to be done when we boarded, and was not. It also was not cleaned well. The closet doors had hand prints among other grime and dirt on them. It did not feel clean. Our stateroom service guy asked us to choose morning or evening for a turn down. We used to get both. With the price of a suite we should get both. Maintenance was in our room 3 times without notifying us. We had to exchange out our beach towels at the pool. The stateroom guy only did it once after he overheard us complaining on the way to exchange them at the pool. The water at dinner at the tea smelled like fish. It was gross. Did not feel like the food or cleanliness of the dishes was up to Carnival standards. Overall, very disappointing. The boat was full of rust spots and places where the floor was giving way (like on the sports court) . The excursions were great! The waitstaff in the dinning room especially Juliana were great. Otherwise, not up to what we are used to on Carnival.