It is well worth it to travel as a Neptune suite guest or higher. Great perks and lovely staff concierge Hector and Irwina.
The pool and hot tubs are best used earlier in the morning before people are up and about. There are two pools, one amidships with a retractable cover and one at the rear, each with lounges for relaxing and sunning. Each pool has adjacent hot tubs.
Don't. The ship is old and it broke down. The tiles in the Lido had gray stuff oozing up through the cracks, and the floors were constantly wet. Verandah rooms have regular hinged doors (as opposed to sliding glass doors) that folks are constantly slamming.
Be ready for Sweet People!!! We loved our staff, every one.
Cancel and book another ship
Don’t communicate with Captain
The ship was very good.
Never make an early booking with Holland America Line They are fooling early bookers when they reduce rates 1 months prior to departure without compensating early bookers to same level like other cruiselines, e.g. Royal Caribbean in such cases. On our cruise they reduced the cabin prices with 2.600 USD the last month prior to departure and thereby cheated early bookers the same price. And they difinitively reject to compensate early bookers in any way. They may have the right, but it is certainly not decent to early bookings. They could have compensated early bookers with a free beverage package, which would be a very cheap way for them to compensate the fooling. Or by upgrading. But they just gave away the better cabins to late bookers instead of early bookings. Besides, beverage packages,and especielle ordinairy wines are extremely expensive. Internet charges were 25USD for 24 hours, claiming you can be streaming, but limited to 500 MB a day. How can anyone be streaming with a limitation of 500 MB ??? - So a constant squeeze everywhere. Merely, the cabin layout is not in accordance with the showings at their website. In our case, the cabin should contain a couch with a little table and a chair. It only had the chair. All in all a very very bad experience compared to other cruise lines. So never ever Holland America Line again. And we recommend others to stay away from HAL and find other cruise lines with a decent behavour against early bookings, such as e.g. Celebrity Cruises. If it is late bookings at reduced rates they want, give it to them and save a lot of they want it so. Most travel agents have a system of notification when prices are lowered. Just sign up at these.
Experience your adventure
Enjoy, amazing crew
Try and find independent tours or do your own thing as HAL tours are expensive
If you have any dietary restrictions they will adjust the menu
wait to book your tours until after you've spoken with tour team
Does not have a self-service laundry or ironing facilities. $90 fee if not Neptune.
The ship has been renovated and they are still doing some work, bu it did not interfere with our enjoyment.
geniet ervan !!!
Wash hands frequently and bring along some cold medications.
Remember the daily service fee is $13.50 per person so it eats up any shipboard credit you may have.
Balcony cabins are large enough to do Pilates/yoga
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