A big disappointment, a bare bones cruise and ship.

Zuiderdam Cruise Review to Transatlantic

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 38

Overall rating:

2.7 out of 5
Verified Review
Zuiderdam

26 Night Azores Normandy & Jewels Of The Baltic (Ft. Lauderdale To Copenhagen)

Sail date: April 21, 2019

Ship: Zuiderdam

Cabin type: Suite

Cabin number: 8083

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Severe cutbacks in staff, activities, and food quality. This was our 64th cruise; will not sail on it again. Have said this on our last 4 HAL cruises...they are cutting to the bone to enhance their bottom line.

Embarkation

4 out of 5

Ship experiences

Food and Dining

2 out of 5
Food was cafeteria quality, bad service.

Onboard Activities

2 out of 5
Boring.

Entertainment

2 out of 5
Only 2 dance/singer production shows in 27 day cruise, with taped singing and music. Had to show movies numerous times when there were no performers.

Service and Staff

2 out of 5
Due to numerous cutbacks in staff, waiting time in dining room and Lido buffet was poor. Room stewards were great. Passenger Services staff had attitude problems.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

Expect bare-bones cruise with cutbacks in all departments.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

King's Wharf, Bermuda

3 out of 5

Praia Da Vitoria, Azores

3 out of 5

Cherbourg, France

3 out of 5

Zeebrugge (Bruges), Belgium

4 out of 5

Amsterdam, Netherlands

4 out of 5

Copenhagen, Denmark

4 out of 5

Disembarkation

1 out of 5
We left ship 3 days early and was never given a final account statement, never had certain charges removed from our account as they had promised.
Was this review helpful? 20

1 Comment

DerekMire    5 years ago

U been on one cruise

Other reviews of this sailing