Zuiderdam Cruise Reviews - Reviews

The New York embarkation was a royal mess. It took over2.5 hours to be picked up and transported to ship. Should there ever be a next time, I will take my own transportation. The assigned room was not on the ship level as promised in writing. When I called the booking company the agent was tort and insulting this alone is enough for me not to use the service again. On the other note janelle is an asset to them she originally book the cruise and did a good job. It was another member that was crude and insulting.

Missed ports of call because of bad weather and a 'search and rescue" operation for another ship. Did not dock in Manhattan as planned because of damage to the dock there and wound up in Brooklyn. Too many boring ports of call. Cruise could have been 3 days shorter. Food and service were excellent. Lincoln Center Stage was great. Prefer smaller ships than the Zuiderdam.

THIS WAS A BEAUTIFUL CRUISE WITH A COUPLE OF TWISTS THROWN IN FOR GOOD MEASURE. GREAT SHIP, STAFF AND ITINERARY. NEED TO SET A PRICE AND FORGET ALL THE SURCHARGING.

The itinerary of the cruise was excellent. The ship was well maintained, our cabin (with veranda) was immaculate and the stewards were friendly and accommodating. The food, whether in the dining room or the self-service area was very good to excellent. The food service was uniformly excellent. We attended the classical music performances in the evening, and these were very good. Otherwise, we did not make much use of the activities on the boat, other than to relax in some of the common lounges or the lido deck during cruising days.

The one thing that was a problem was that in many ports there are huge distances to cover. For those with limited mobility having a couple of go-carts to transport would be ideal. The ship did offer wheelchair assistance, but the booking of this was cumbersome. Often when one returns to the ship, there was no one to meet us with a wheelchair.

The cities of the Baltic were great. St. Petersburg was the most interesting. We took a 2 day tour from and had a wonderful experience.

Great ship experience. Love Holland America. Wish the tours were more adventurous with more free time. Unable to even enjoy a German Beer in Kiel as we ended up with only 18 minutes free time. Our guide was long winded and rambled. And we were looking forward to our German beer - it's the only kind I will drink. But I would still recommend this cruise. The Baltic countries are very proud with historical significance and magnificent architecture.

Ship is older. Staff was great. Ports were interesting. Entertainment was totally subpar.

This was our 11th cruise and the first on HAL. We were impressed with the cruise line and we loved the itinerary. The ship isn’t new but it’s elegant and classic. I love that it has a promenade deck. Our cabin was quiet and comfortable with a surprising amount of storage space.

Two issues occurred on the ship. One I had a massage at the spa which was great but the attendant tried to sell me on two more massages and even charged my room. I had to meet with the manager to straighten out. We like to spend time in the casinos on the sea days but while on a slot machine that I was winning on the casino manager pulled my card from the machine, told me the machine had a problem and then offered to by me a drink. Very strange!

We really enjoyed this cruise on Holland America. I'd say they take everything to the next level.

our 1st journey with holland america line- compared to the other cruises a nice experience-the staff was very friendly and helpfull -the stays in port a bit short- but perhaps that was due to a medical ER- evacuation that cut out some sometime-overall a great time- hallways could be more distinct on each floor-theme or picture wise- for easier orientation, the food was great and served fresh,nice and presented very tempting, there was plenty of things to do and easy find a quiet corner. all of the crew and staff do go of there way make it a great cruise-will choose this cruise line again!

The cruise was very pleasant, had a great time. i would have rather the stay at Cartagena be longer!

This is a great cruise to enjoy the best of the Caribbean and a taste of the Panama Canal. Make sure you get a cruise that stops in Cartagena, as it is really a hidden gem!

We were promised a $250 credit by BJ’s Agent but never received the credit. That made our experience very unfavorable.

HOLLAND AMERICA SEEM TO NICKEL AND DIME YOU ON TOO MANY ITEMS.

The Panam. Anal is a bucket list tri, and my husband and I both enjoyed it and are glad we did this.

While the traditional Panama Canal cruise enters and exits in the same day, doing a partial transit as this ship did is a much better way to actually see Panama. When you do the full transit, you spend the entire day just getting through the canal and do not get to see Panama. This itinerary allowed us to see some of Panama and the canal up close.

Yes an older group of people, seniors if you will. But this can be a very nice change to the insanity that does occur on some other cruises we have done. Net of it, this was a great cruise and great experience. Thank You Holland, keep up the outstanding work.

This is second trip to Panama and our third cruise in holland American love the cruise and love the ship