Mediocre

Zuiderdam Cruise Review to Caribbean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 23

Overall rating:

3.6 out of 5
Verified Review
Zuiderdam

10 Night Panama Canal Sunfarer (Ft. Lauderdale Roundtrip)

Sail date: February 17, 2019

Ship: Zuiderdam

Cabin type: Suite

Cabin number: 8082

Traveled as: Couple

Reviewed: 1 year ago

Review summary

I have taken over 14 cruises over my life and this cruise and ship was the greatest disappointment to me and my wife. Some of the cruise lines we have been on are: Regent Seven Seas, Radisson before it was bought by Regent, Carnival, NCL, Chandris Lines, Cunard, Disney Cruise Lines, and Holland America. I am nearing retirement and my wife and I will be planing 30 and 40 plus day cruises and even a 1/2 year cruises and Do not know if I will put Holland America in the hat. But I must say that the size and layout of our room 8082 0n the Zuidurdam was excellent for a long term cruise. The Overall Rating you assigned me below is wrong, I wuld rate this cruise as a 2! Not 3.6.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5
Main dining room good. Pinnacle restaurant very slow service. Parts of dinner were cold. Steaks came well done not medium as ordered. Cooked vegetables and patatoes were served cold. We ate at the Pinnacle 4 times. One night I ordered lamb chops to be medium well and 4 lamb chops were served. One was well done, one was blood rare, one was rare and one was medium. Canaletto restaurant was fast service and good food.

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5
With the exception of the Pinnacle Restaurant. Service was very slow.

Ship Quality

3 out of 5
Ship was clean and staff were good at cleaning and sterilizing areas. But, ship overall is past it's best before date.

Cabin / Stateroom

5 out of 5
Excellent.

Ship tip

I am a smoker and this ship's smoking area was to small for the number of smokers onboard. I was on the Niew Amsterdam Alaska cruise 2 years ago and that ship had more and larger smoking areas. That ship had better overall layout and appeared newer than the Ziuderdam. Advice would be: if you are a smoker do not pick the Zuiderdam for a cruise.

Ports of call

Half Moon Cay, Bahamas (Private Island)

3 out of 5
Very crowded beach. I prepay-ed on your web site for a Clamshell Sunshade Rental with 2 chairs and when we got to the beach we did not receive one and the beach staff would not help us. The one lady told us she was to busy to help. One staff member was radioed by the beach coordinator said she would come and aid us never came. We walked and walked the beach and never found a Clamshell Sunshade and I use a walking aid.

Oranjestad, Aruba

1 out of 5
Very dirty town. Garbage all over the streets and roads.

Willemstad, Curacao

2 out of 5
We went to the Santa Barbara Beach Resort that we purchased on line with Cruise 411 and the resort was excellent. Excellent food, very modern and very clean. You should offer this Resort on your Excursions.

Enter Panama Canal At Cristobal

5 out of 5
Very interesting.

Cruise Gatun Lake (Inside Panama Canal)

2 out of 5
Ship only came into the lake to drop of people going on excursions and then returned to the locks. Ship did not cruise the lake. Very disappointed that the ship did not cruise the lake.

Cruise Gatun Lake (Inside Panama Canal)

2 out of 5
See above response.

Cruise Gatun Lake And Panama Canal

2 out of 5
See above response.

Exit Panama Canal At Cristobal

5 out of 5

Colon, Panama

2 out of 5
Again this is a very dirty town. We rented a taxi to view the area and had an excellent taxi driver, but the town is very poor and garbage every were.

Puerto Limon, Costa Rica

1 out of 5
Again this was a very dirty town. We rented a taxi again for site seeing.

Disembarkation

5 out of 5
Good and fast.
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