12 day baltic cruise with Holland America

Zuiderdam Cruise Review to Europe - Northern Europe


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

3.0 out of 5
Verified Review
29 Night Baltic Adventure & Viking Passage (Copenhagen To New York)
Sail Date: August 09, 2016
Ship: Zuiderdam
Cabin Type: Balcony
Cabin Number: 7106
Traveled As: Couple
Reviewed: 1 year ago

The ports of call were great, especially St. Petersburg. Used SPB tours there for both days and it was great. Ran you ragged but we saw and did lot. Entering and leaving the various ports was quit interesting and make sure you wake up and see that.

 

Basically a nice staff on the ship, somewhat friendly, but the ship is way past its prime time. It needs a major overhaul and that may have reflected on the crew. 

 

The ship only had one area where a crowd could gather, and look out, the Crows Nest. So it was crowded, as people staked out prime seats seats early in the day so it became hard to watch the boat leave ports and have a cocktail. 

 

Food was OK, but dinner at the upscale restaurant was excellent. Recommend the Pinnacle Grill. Our dinner server in the Vista though, was really good. Used his recommendations for dinner and he was spot on. 

 

Service - Had a hard time getting drink service especially during happy hour, and for the first night at dinner where they never showed up to ask for a second round. Learned to order two drinks at the same time - good idea if your on the drink package.

 

The wi fi service was expensive and slow.  

 

Again the itinerary was excellent. Except for the major cities you can go out on your own, but the Hop on Off bus were poor in every city but Copenhagen. 

 

 

 

 

 

 

 

 

 

 

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

Clean but old. Balcony needed to be washed off as it was dirty

Ship Tip

Skilled captain but old ship - get a balcony room on the port side. The reality of the trip is that you really do not have any time in Copenhagen - you get in late in the evening and leave by mid morning the next day. We stayed over as flights so we had 3/4 day and really enjoyed open canal tour

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